Blackwell Soundz & Entertainment LLC Reviews

80 | Pittsburgh, PA
See photos, pricing and details

80 Reviews for Blackwell Soundz & Entertainment LLC

Recommended by 97%

80
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner

4.9 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.8
  • Average response time 4.8

7 User photos

Blackwell Soundz & Entertainment LLC 1
Blackwell Soundz & Entertainment LLC 2
Blackwell Soundz & Entertainment LLC 3
Blackwell Soundz & Entertainment LLC 4
Blackwell Soundz & Entertainment LLC 5
Blackwell Soundz & Entertainment LLC 6
Blackwell Soundz & Entertainment LLC 7
Sort by:
  • User4810056 · 2+ years ago

    4.2
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    Vendor was prompt and polite. Vendor played pre approved music and kept the dancing going all through the event. We would recommend this vendor for any couples wedding.

    Sent on 02/22/2015
  • Josh & Abby

    Abby · Married on 06/25/2016

    4.0
    • Quality of service:
      4.5
    • Responsiveness:
      3.5
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.5

    Eric was a great DJ - he's very kind and easy going, and was able to play the kind of music we requested. We are big dancers and so it was important that our guests had a good time and there was good variety - all of which was achieved! We would have loved to dance longer and maybe have our speeches start a bit earlier to accomplish this, but that was a lack of communication on our part.

    We got a lot of compliments on Eric himself, how fun and involved he was - he even came and danced with me during the reception! He was also helpful in providing some additional things like mics for the pastor, and music for our ceremony in addition to running the reception - it all worked out great!

    The only "negative" thing I would say, would be that we did ask him to come to our rehearsal on Friday to practice the music with our bridal party and he was pretty late with no explanation so we didn't get to practice with music- however, everything worked out on the day of and again, that was probably a lack of communication on our part as well.

    Overall, no complaints - we were nervous about hiring a DJ we'd never met or worked with, but it turned out great and I'm happy we worked with Eric. I would definitely recommend his services to anyone that loves dancing and needs a good MC :)

    Thank you Eric!!

    Sent on 07/05/2016

    Blackwell Soundz & Entertainment LLC's reply:

    Thank you so much for the review and for allowing me to be a part of your wonderful day. Great people, great families coming together. My apologies regarding the ceremony rehearsal, wasn't feeling well. I wish you and Josh the very best. It was simply beautiful. One I will remember.
  • User3389724 · 2+ years ago

    3.6
    • Quality of service:
      3.5
    • Responsiveness:
      4.0
    • Value:
      2.5
    • Flexibility:
      4.5
    • Professionalism:
      3.5

    Based on the very positive reviews we read, we hired Eric Blackwell as our dj for our wedding this past year. Overall, Eric was very nice and responsive to calls and emails. He was not difficult to work with. I am writing this review to offer some warning though-- at our wedding Eric was a very low energy dj. We were looking for a dj that was much more interactive and lively and that just wasn't Eric's speed. It may be an issue of match, however, we were not very happy with the services we received. For example, he played several songs we expressly asked him(several times) not to play and did not play songs we asked him to play. If you want a very energetic dj, you might want to look else where. Eric is very nice and his prices our reasonable but you may just want to consider the match between you and him, based on our experience.

    Sent on 07/12/2013

    Blackwell Soundz & Entertainment LLC's reply:

    I encourage all and any types of reviews however. I operate strictly on request of the bride and groom. I provide a song playlist form that details exactly the songs chosen by the couples and I ask for a do not play list. if the information is not provided to me before the wedding (which I call Monday & Thursday before the wedding day) then there is no way for me to know what the preferred song selections are. I do agree with choosing a DJ that matches your personality. In my experience couples do not want someone who will draw attention to themselves (I've have had that in the contract). Again, these details need to be discussed in advance. I encourage in the future to have great dialogue BEFORE your event or even before your event is booked so there is clear understanding. It is my belief never to assume someone want you out on the dance floor. For some it is great for others it is annoying. We utilize wireless internet for the sole purpose of playing any song requested. Communication is the key as well as providing in great detail what is expected. Respectfully Blackwell Soundz
  • User4803327 · 2+ years ago

    3.0
    • Quality of service:
      2.0
    • Responsiveness:
      2.0
    • Value:
      3.0
    • Flexibility:
      4.0
    • Professionalism:
      4.5

    -Never met me in person before my wedding
    -said he would call me the Monday before my wedding and he never did...I had to try to reach him
    -I already made a playlist of songs I wanted to be played during my reception and he said he would figure out how to share playlists on iTunes...never did...so I never got to select ANY of my reception music besides the first dance songs
    -During the grand entrance of the bride and groom, he got the GROOM'S name wrong...huge mistake
    -asked him to be energetic and get the crowd excited...he did for like 5 minutes in the beginning and that was it
    -overall, very nice guy, just did not meet my expectations

    Sent on 02/19/2015

    Blackwell Soundz & Entertainment LLC's reply:

    Without knowing who the bride is I cannot verify the services provided. I can say, that we subcontract services to independent vendors. It seems that the opinions shared by this bride appear to be that of another DJ. I would like to confirm if the DJ was DJ Craig. Unfortunately I cannot guarantee the quality of services provided by subcontracted vendors. With that being said no one deserves to have that level of service on their wedding day. My sincere apologies. I invite this bride to contact me concerning this matter. After reviewing this I realized I do not use I Tunes at all so this must have been another DJ.
  • User5095549 · 2+ years ago

    0.0
    • Quality of service:
      0.0
    • Responsiveness:
      0.0
    • Value:
      0.0
    • Flexibility:
      0.0
    • Professionalism:
      0.0

    Erias provided the absolute worst DJ services ever! I am truly disgusted, frustrated, and annoyed that my guests, family, and husband and I had to deal with such a nasty individual and poor services on our wedding day. When I think about our wedding day, EVERYTHING was perfect, except the DJ services provided by Erias.
    •arrived late and was slow setting up
    •The wedding ceremony was delayed because Erias was not ready
    •At the end of the ceremony, Erias played two very inappropriate songs for a wedding: Don't Let Go by En Vogue and Free Yourself by Fantasia. I told my maid of honor to tell him to cut Free Yourself immediately and she was greeted with an attitude. I was livid to hear Free Yourself being played RIGHT after we got married! It was very poor choice in selection.
    •The first dances were RUINED!!!! Again, I was livid when there were issues with our first dance songs! ​We had two first dances. At first the songs were overlapping. Then there was an awkward silence while my husband and I are standing in the center of the room while Erias and his assistant fumble with 3 laptops trying to figure out how to play the songs correctly. Erias was given the list of songs far in advance and should not have had any issues with our first dances. This is such a memorable part of the day and it was completely ruined by Erias, an incompetent "DJ".
    •Erias was completely unapologetic when I expressed my feelings about him messing up our first dances.
    •My husband and I did a lipsync to Int'l Players Anthem and I specifically asked for the edited version of the song. Needless to say, Erias did not play the edited version of the track. I was embarrassed as my parents who are Pastors, our officiates, and grandparents were in the room. There is a video of me with my head in my hands in embarrassment.

    After voicing our complaints, Eric, the owner, was professional and sympathetic to our situation by offering compensation for our services.

    Sent on 05/20/2015

    Blackwell Soundz & Entertainment LLC's reply:

    We take every review seriously. This situation was difficult because this couple was not provided with the services that represents our company. This particular DJ no longer gets referrals from us. Although contractually, we are under no obligation for any type of a refund I felt that in this situation it was warranted. Blackwell Soundz will look at it's policy regarding referring DJ's for any events. We have begun to build a management team to quickly address the concerns of our customers to maintain the reputation we have built. As the owner of this business no on works harder than I do to make sure my customers have the best experience possible. I am proud of the reviews I have gotten over time and will continue to work diligently to maintain that level of service. I sincerely apologize for the actions of that DJ, and as a result I was willing to provide some type of compensation to this couple.

By clicking "Request pricing" I agree to sign up and accept WeddingWire's Terms of Use.

Write a review