Bailey's Fine Jewelry Reviews

Bailey's Fine Jewelry

Raleigh, NC

4.9 out of 5 rating, 92 Reviews

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4.9 out of 5 rating

92 Reviews

99% recommend it

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Quality of service
5 out of 5 rating
Average response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
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Lefty R. Sent on 06/07/2022

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Very prompt and patient

Maxine is the employee who guided me with my purchase. She is very professional, knowledgeable, and knows how to help make a big life decision into a caring and fulfilling experience. I recommend her expertise and time to anyone who desires the utmost ability to make customers happy and provide an unforgettable experience.

Maxine is the employee who guided me with my purchase. She is very professional, knowledgeable, and knows how to help make a big life decision into a caring and fulfilling experience. I recommend her expertise and time to anyone who desires the utmost ability to make customers happy and provide an unforgettable experience.

Bailey's Fine Jewelry's reply:

Maxine is a wonderful associate and we're glad she provided you
with such a great experience! Thank you for trusting Bailey's with your special purchase.
Rebecca S. Sent on 11/26/2023

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Gorgeous!!

My husband went here to pick out my engagement ring. All the information he had was that I wanted a halo ring. He worked with Alex (who is amazing!) who helped him to design the most beautiful engagement ring. We came back to Bailey's to pick out our wedding bands as well. The entire Bailey's team is next level - wonderful people very helpful and will help solve any issue you may have. Highly recommend them as your wedding bands, but also their jewelry in general

My husband went here to pick out my engagement ring. All the information he had was that I wanted a halo ring. He worked with Alex (who is amazing!) who helped him to design the most beautiful engagement ring. We came back to Bailey's to pick out our wedding bands as well. The entire Bailey's team is next level - wonderful people very helpful and will help solve any issue you may have. Highly recommend them as your wedding bands, but also their jewelry in general
D S Sent on 05/08/2022

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Very Helpful

Alex helped us with every detail. He allowed us to take our time and offered many options to the many details we wanted.

Alex helped us with every detail. He allowed us to take our time and offered many options to the many details we wanted.

Bailey's Fine Jewelry's reply:

Alex is the best! So glad you were pleased with our service and selection! Thank you for leaving your review and for shopping at Bailey's Fine Jewelry.

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Olivia S. Sent on 12/18/2020

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The best customer service

Bailey’s Fine Jewelry has honestly help me with all my jewelry needs for me and my fiancé. Their amazing customer service has been the best part!! We will definitely be coming here for now on for all of our jewelry needs!!

Bailey’s Fine Jewelry has honestly help me with all my jewelry needs for me and my fiancé. Their amazing customer service has been the best part!! We will definitely be coming here for now on for all of our jewelry needs!!
Stephanie Sent on 01/16/2021

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Excellent communication about the ring ... paid online, super easy!

Loved 🥰 working with Bailey’s Fine Jewelry! Excellent service, easy communication and great price for a beautiful piece of jewelry!

Loved 🥰 working with Bailey’s Fine Jewelry! Excellent service, easy communication and great price for a beautiful piece of jewelry!
Joey R. Sent on 01/04/2021

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Very courteous

I came in looking for an engagement band, not really knowing what I was looking for. I heard ads on the radio for Bailey's and thought I would try it out.
I was promptly greeted by several people, which was a little overwhelming, at first, since I didn't expect to buy anything, and didn't want to waste anyone's time.
After looking around, I had a young lady approach me with a great smile and calm demeanor. Her name was Lisa, and i really liked her New England accent. She showed me some items without making me feel intimidated. She had a great sense of humour and really got me.
I really appreciated her honesty. I ended up buying a ring I didn't know I could get. The sales person afterwards was delightful, and it was not as scary as I thought it would be.
I still can't believe it was so simple, and I had a great experience.

I came in looking for an engagement band, not really knowing what I was looking for. I heard ads on the radio for Bailey's and thought I would try it out.
I was promptly greeted by several people, which was a little overwhelming, at first, since I didn't expect to buy anything, and didn't want to waste anyone's time.
After looking around, I had a young lady approach me with a great smile and calm demeanor. Her name was Lisa, and i really liked her New England accent. She showed me some items without making me feel intimidated. She had a great sense of humour and really got me.
I really appreciated her honesty. I ended up buying a ring I didn't know I could get. The sales person afterwards was delightful, and it was not as scary as I thought it would be.
I still can't believe it was so simple, and I had a great experience.
Holden Sent on 12/17/2020

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Awesome service

Baileys has awesome service from Riley the greeter, who helps you with your needs and sends in the right direction to the very last goodbye as you leave. Such a friendly and helpful place to visit.

Baileys has awesome service from Riley the greeter, who helps you with your needs and sends in the right direction to the very last goodbye as you leave. Such a friendly and helpful place to visit.
Robert H. Sent on 12/16/2020

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Wedding ring purchase

My daughter was married recently and my son in law purchased a beautiful ring from Baileys. Audrey was very helpful with his selection.

My daughter was married recently and my son in law purchased a beautiful ring from Baileys. Audrey was very helpful with his selection.
Crystal T. Sent on 04/04/2020

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Wedding Rings

Bailey’s provides the best customer service! They actually care about you! After we got engaged they sent flowers to my job to congratulate me. They send hand written cards to check in on you. It’s hard getting that type of service from businesses these days but not at Bailey’s Fine Jewerly

Bailey’s provides the best customer service! They actually care about you! After we got engaged they sent flowers to my job to congratulate me. They send hand written cards to check in on you. It’s hard getting that type of service from businesses these days but not at Bailey’s Fine Jewerly
Alexis Sent on 03/05/2020

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Exceptional Service

We couldn’t have asked for a better experience. We purchased our engagement ring and wedding band. Top Notch Service

We couldn’t have asked for a better experience. We purchased our engagement ring and wedding band. Top Notch Service
Duy-Tan Sent on 06/28/2018

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I highly recommend this place for your special events of a lifetime. I spent a lot of effort looking for the perfect ring all over the city for the love of my life, and it's at Bailey's Fine Jewelry in Cameron Village where I found it. Through out, I was really picky because I wanted a ring that she could wear for a lifetime. I only want to do this once (not counting surprise gifts of course), with one ring, and one woman. I can never forget the day when I made my purchase. I even met Mr. Bailey, the owner when he came out to greet me personally. Nice fella. Feels like a big family...and Alan our sales rep. was great! He really helped us find the best ring and was really patient and understanding. Great guy! Bailey's is definitely a place where you can find the beginning of your memories. Thanks Alan!

I highly recommend this place for your special events of a lifetime. I spent a lot of effort looking for the perfect ring all over the city for the love of my life, and it's at Bailey's Fine Jewelry in Cameron Village where I found it. Through out, I was really picky because I wanted a ring that she could wear for a lifetime. I only want to do this once (not counting surprise gifts of course), with one ring, and one woman. I can never forget the day when I made my purchase. I even met Mr. Bailey, the owner when he came out to greet me personally. Nice fella. Feels like a big family...and Alan our sales rep. was great! He really helped us find the best ring and was really patient and understanding. Great guy! Bailey's is definitely a place where you can find the beginning of your memories. Thanks Alan!
Ray C. Sent on 04/11/2019

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Maxine Deleon was the best!! She made this the best experience for me and my fiancé!!

Maxine (Max) Deleon was so much help, a great personality, knowledge, and made us feel right at home!! Baileys is an excellent fine jewelry store with top quality choices. Our experience was exceptional to say the least!! If you are looking to purchase a ring or jewelry I give Baileys a perfect 10!! They will make you feel like you are part of the Baileys family!!

Maxine (Max) Deleon was so much help, a great personality, knowledge, and made us feel right at home!! Baileys is an excellent fine jewelry store with top quality choices. Our experience was exceptional to say the least!! If you are looking to purchase a ring or jewelry I give Baileys a perfect 10!! They will make you feel like you are part of the Baileys family!!
Brittany Sent on 10/26/2019

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I wouldn't trust anyone else!

We purchased all of our wedding jewelry at Bailey's Fine Jewelry. My husband purchased my engagement ring and two wedding bands. I purchased his wedding band there and had them take my grandmothers engagement ring and make it into a pendant for me to wear at my wedding. I wouldn't trust any other jeweler with any of my precious jewelry!! The jewelers and sales people here are also SOOO nice and always remember your name and special details regarding your family and wedding which makes the experience that much nicer!

We purchased all of our wedding jewelry at Bailey's Fine Jewelry. My husband purchased my engagement ring and two wedding bands. I purchased his wedding band there and had them take my grandmothers engagement ring and make it into a pendant for me to wear at my wedding. I wouldn't trust any other jeweler with any of my precious jewelry!! The jewelers and sales people here are also SOOO nice and always remember your name and special details regarding your family and wedding which makes the experience that much nicer!
Rosie Sent on 07/18/2019

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Excellent customer service

They are polite and have a very good customer service. I recommend them.

They are polite and have a very good customer service. I recommend them.
Kumar P. Sent on 07/13/2019

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Jamey was professional and quick

Ring setting service was fantastic, I checked with multiple other stores and none of them were able to provide the same day turnaround time that Jamey at Baileys was able to do, would recommend to others and use Baileys again. Feedback was very honest and never felt I was being upsold on items or products I did not require.

Ring setting service was fantastic, I checked with multiple other stores and none of them were able to provide the same day turnaround time that Jamey at Baileys was able to do, would recommend to others and use Baileys again. Feedback was very honest and never felt I was being upsold on items or products I did not require.
Brock M. Sent on 03/25/2019

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A positive buying experience

This was a very positive, personal, and no pressure experience.

This was a very positive, personal, and no pressure experience.
John Sent on 01/15/2019

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Great value and wonderful service

Picking an engagement ring for my girlfriend was quick and easy. They are very discrete when it comes to keeping it a surprise and are pretty good about keeping you updated on the progress of a custom ring. Absolutely zero issues at all. I planned to propose in March and the ring was ready by mid-January and I had ordered it mid-December. Very quick turnaround time.

Picking an engagement ring for my girlfriend was quick and easy. They are very discrete when it comes to keeping it a surprise and are pretty good about keeping you updated on the progress of a custom ring. Absolutely zero issues at all. I planned to propose in March and the ring was ready by mid-January and I had ordered it mid-December. Very quick turnaround time.
A Sent on 03/16/2018

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Max did a wonderful job when I was purchasing my engagement ring. She was super friendly and knowledgeable. Also Bailey’s had the best selection in town for engagement rings.

Max did a wonderful job when I was purchasing my engagement ring. She was super friendly and knowledgeable. Also Bailey’s had the best selection in town for engagement rings.
Tina Sent on 03/27/2017

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So happy with the wonderful service, quality of work and the friendliness of the staff, especially Audrey Humphreys. Thank you for the wonderful customer service!

So happy with the wonderful service, quality of work and the friendliness of the staff, especially Audrey Humphreys. Thank you for the wonderful customer service!
Sara Sent on 10/05/2017

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My fiancé looked several places before finding bailey’s. They worked with him on a custom design and made suggestions on little things like planning ahead for the wedding band in the design. They were friendly and fair priced! We will be using them for everything going forward!

My fiancé looked several places before finding bailey’s. They worked with him on a custom design and made suggestions on little things like planning ahead for the wedding band in the design. They were friendly and fair priced! We will be using them for everything going forward!
Emily Sent on 11/15/2018

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Perfect styles for me and my husband

I love the Bailey family and team with all my heart! Phil and I have known them for years and were so happy to design our engagement and wedding bands with them! I also had sterling frames engraved for my family members as gifts. Love Bailey's! Thanks for helping to make our wedding so special.

I love the Bailey family and team with all my heart! Phil and I have known them for years and were so happy to design our engagement and wedding bands with them! I also had sterling frames engraved for my family members as gifts. Love Bailey's! Thanks for helping to make our wedding so special.
M Sent on 07/16/2018

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Working with Anna was such a joy. She made the process completely enjoyable!

Working with Anna was such a joy. She made the process completely enjoyable!
Adam Sent on 10/09/2017

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Great people to deal with nice jewelry and Joyce was a great lady she mad us smile they toled me they whould keep my ring in the safe for free in to I got ready I a going to go back to get are wedding bands becase the services was so great if people aske me where to get a ring I will send them to bailys

Great people to deal with nice jewelry and Joyce was a great lady she mad us smile they toled me they whould keep my ring in the safe for free in to I got ready I a going to go back to get are wedding bands becase the services was so great if people aske me where to get a ring I will send them to bailys
Hui Sent on 05/21/2018

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Very nice lady .profession and responsibility

Very nice lady .profession and responsibility
George Sent on 01/15/2018

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My finance (Catherine) is very happy and that is all that I care about. Cara was responsive and detail oriented.

My finance (Catherine) is very happy and that is all that I care about. Cara was responsive and detail oriented.

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