ALLSTAR Group Reviews

Reviews

• Laura Sent on 10/25/2013
  4.2 out of 5 rating

  4.2
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Average response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  All Star provided the tenting, uplighting, and lantern decor for my wedding. They were the exclusive vendor for my venue. I thought their prices were a bit steep for tenting and decor, but we obviously didn't have any room to bargain. I would have liked a bit more guidance from them on picking uplighting colors, etc., but sometimes I felt like because I wasn't spending 10k, it wasn't worth their time to talk to me. Also (and this might be standard practice), I was a bit stressed out when I went by the venue the morning of the wedding and only 30 lanterns were up (not the 60 I had paid for), and the main style lantern I had ordered was missing. Our venue was able to talk to them, and they had it up by that afternoon. Again, that might be standard practice, but I thought it was a bit odd that everything was done except half the lanterns.
  One plus to note -- because they are such a large company, they can really get whatever you want and make happen whatever your vision is. They were for example, able to special order some specific lanterns that I wanted.
  Overall, the finished product looked great.

  All Star provided the tenting, uplighting, and lantern decor for my wedding. They were the exclusive vendor for my venue. I thought their prices were a bit steep for tenting and decor, but we obviously didn't have any room to bargain. I would have liked a bit more guidance from them on picking uplighting colors, etc., but sometimes I felt like because I wasn't spending 10k, it wasn't worth their time to talk to me. Also (and this might be standard practice), I was a bit stressed out when I went by the venue the morning of the wedding and only 30 lanterns were up (not the 60 I had paid for), and the main style lantern I had ordered was missing. Our venue was able to talk to them, and they had it up by that afternoon. Again, that might be standard practice, but I thought it was a bit odd that everything was done except half the lanterns.
  One plus to note -- because they are such a large company, they can really get whatever you want and make happen whatever your vision is. They were for example, able to special order some specific lanterns that I wanted.
  Overall, the finished product looked great.

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