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4 Reviews for Valet Connection

out of 5.0
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Ignore the 5 star reviews. This company is a complete joke and should be avoided at all costs. My car was parked on the street in East Greenwich when one of their valet's crashed a customer's car into ours (totaled). Since our car was unattended, the valet then left the scene of the accident and returned the car to it's owner without contacting the police or telling them their car was involved in an accident (valet admitted this later to the police). Additionally, we have been dealing with this company for an entire month in an attempt to get them to process the claim through their insurance. All they do is ignore calls, make promises they don't keep and lie directly to your face when you actually do speak to them. When they found out my car was at my body shop and I did not want to use their shop they called my body shop and lied to them saying they had my "o.k" to pick up the car and bring it to their shop which they most certainly did not. A truly disingenuous group of people that I would never do business with. As if lying and not paying their insurance claims wasn't enough...I found this article recently showing they treat their employees in the same despicable way they treat everyone else -

Profile Picture Charles, 7/24/15, 1 Review
Category: Transportation, Unique Services (Other)

Professional, reliable, and great company to work with! Would definitely recommend.

Profile Picture User3127654, 2+ years ago, 7 Reviews
Category: Unique Services (Other)

Valet Connection provided valet and transportation for my wedding party. Property and transportation was very difficult to pull off. Because we were so nervous we had multiple valet and limo companies come out and look at the situation. Valet Connection was so knowledgable and the only company that looked like they could pull off the valet, when we found out they offered transportation services as well, it was an easy sell! More then pleased with our decision!!

Profile Picture User3752283, 2+ years ago, 1 Review
Category: Transportation, Unique Services (Other)