4 Reviews for Unique Chic Events
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We came in to meet for a day of coordinator and ended up with rentals, coordinator, desserts, and had the pleasure to work with Maggie. Maggie was there from the start to finish; she had the best respond time when it came to emails and phone calls. For an entire year I would stop by the store and her kindness and sweet personality had my husband and I at ease, she goes above and beyond with what she does. Luz was the coordinator and went out of her way to our venue for a visit and on the wedding day she was one of the last ones to leave, she made sure everything was returned to the correct vendors and made sure nothing was left behind. Usually you see brides running around trying to solve/answer any issues/questions that arise on that day, but a lot of our guest complimented us on hiring Maggie and Luz, everyone noticed that we enjoyed our day and it was because they had everything under control. These two ladies made our wedding day an amazing and unforgettable experience that we cannot thank them enough.
My wedding was beautiful as far as their decoration. However, they insisted I got the venue for extra hours to set up, so I paid an extra $300 for them to open early and they showed up 2.5 hours late and then blamed me for being late (when I was there ready on time). Then we had to do some things our selves because they were behind( like start the speeches). So for decoration, I highly recommend it. But for the coordinating, don't do it.
We hope everything has been going fantastic with you and your family.
As we had apologized before about our delay, we want to clarify the situation once again.
This was a Sunday event (Very Hot) as we were traveling from Los Angeles to Indio, CA during the month of April. Our delivery crew got stuck in Cabazon, CA due to issues with our truck. Since most of our events are within LA area this trip to Indio did not work too well for our truck. After 2 hours of stressfully working on our truck to make it work, we were able to move forward even though we had to be pulling over on the 10-freeway every so often. Our coordinators traveled in their personal vehicles so they were at the venue at the scheduled time however they could not do anything yet without the truck and delivery staff. It was a very stressful and scary situation for us!
We were able to finally make it to our desitination. Our scheduled delivery was not "On Time" but we did assure to have everything set up "On Time" for the event before it started. We did everything possible to have the wedding ready before it started despite our delivery delay and we were able to complete the job in a timely manner thanks to our staff that worked like never before that day.
We have learned from this experience and have scheduled more frequent maintenance appointments on our trucks for this to never happen again.
Again we apologize and we thank you for letting us have the opportunity to work with you!
They provided the draping for our ceremony which was very beautiful. We had planned to have a nice table cloth set for the sweetheart table which was not set in the correct place which was fine. I wasn't going to be a brideZilla about it. When we met with Luz, she made me feel so comfortable that she knew exactly what I was looking for. She was great until we noticed EVERYTIME we set appointments with her she would reschedule or be late. One of the days we were supposed to meet she called us when we were 5 minutes away saying she was unable to make it and we would meet with her assistant. Her poor assistant didn't seem to know what we wanted. She called me a month before the wedding to ask me what the wedding day was. She calls me again a week before the wedding to confirm. She emails 3 days before the wedding asking where the draping was supposed to go. That's why Luz went to the venue with us! She took down all the notes and measurements she needed and said she knew exactly what I wanted and she would take care of it. There seemed to be a lack of communication with Luz and her assistant and it was beginning to worry me so my fiancé and I were emailing her pictures of the ceremony so she could see what we wanted.
The night before the wedding her assistant calls me AGAIN asking me how I wanted the drapes put up and with what. I had no idea about draping! I thought Luz would take care of it. They were definitely difficult to work with. She said they would be there and setting up by 12:00pm. I arrived at the venue at 2:30 and they were still not up! I began to worry that they would not show. My poor fiancé called her and she expressed that there was a lot of traffic and they were running late. They didn't arrive until 3:30. And the wedding was starting at 5:30pm.
I understood that there was traffic. Every one of my vendors that were running late from traffic called me to reassure me they would be there. Some communication would've been great.