The Garden-A SURG Banquet Facility

725 North Milwaukee Street, Racine, WI 53402 Map · Phone number · Visit website
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2 reviews
3.7 out of 5.0
Guest capacity 5 to 240
Availability Check your date
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  • About
  • Reviews 2
  • Pricing
  • FAQs

About The Garden-A SURG Banquet Facility

The Garden-A SURG Banquet Facility is a modern ballroom venue in Milwaukee, Wisconsin. With a prime downtown location and a unique interior design, it is sure to make your big event memorable.

Facilities and Capacity
The Garden-A SURG Banquet Facility has two elegant event spaces available. This venue can accommodate groups as small as 30 people and as large as 225 people, depending on the setup of the space.

Services Offered
The Garden-A SURG Banquet Facility is a great space for events like wedding ceremonies, receptions, bridal showers, engagement parties and other formal and corporate events. The Garden-A SURG Banquet Facility also has audio equipment, chairs, tables and other furniture available for use. Some of their specific services offered are:

  • Event planning
  • In-house customized bar and catering services
  • Setup/cleanup
  • Lighting/sound
  • Wireless Internet
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
Dance floor
Dance floor
Table with candles
Table with candles
Reception area
Reception area
Candlelit dining area
Candlelit dining area
Wedded couple
Wedded couple
Cocktail bar
Cocktail bar
Fine dining space
Fine dining space
Couple's portrait
Couple's portrait
Dining set-up with centerpiece
Dining set-up with centerpiece
Reception area
Reception area
Wedding table in a rectangular set up
Wedding table in a rectangular set up
Stool bar
Stool bar
Wedding guests table
Wedding guests table
Cozy bar with purple light
Cozy bar with purple light
Wedding flower centerpiece
Wedding flower centerpiece
Classy dining area
Classy dining area
Couple dancing
Couple dancing
Couple dancing
Couple dancing
Couple kissing
Couple kissing
The Garden entrance
The Garden entrance
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The Garden
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
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The Garden-A SURG Banquet Facility
Dance floor
Dance floor

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2 Reviews for The Garden-A SURG Banquet Facility

Recommended by 74% of couples


3.7 out of 5.0
  • Quality of service 3.5
  • Professionalism 3.0
  • Flexibility 4.5
  • Value 4.0
  • Average response time 3.5
Sort by:
  • B

    B · Married on 04/08/2017

    2.4
    • Quality of service:
      2.0
    • Responsiveness:
      2.0
    • Value:
      3.0
    • Flexibility:
      4.0
    • Professionalism:
      1.0

    The thing about The Garden is that it's a spectacular venue, if you're looking for a modern & unique space. Because of this, it seems as though the staff doesn't feel it's necessary to be professional. What could have been a 5-star experience was only a 2.5-star one. The best part about our wedding was that The Garden gives you the freedom to do whatever you want with the space. They let you add what you like to make it your own. Also, because we had our wedding in the off-season, we avoided food and beverage minimums. But we had many issues along the way. We dealt with constantly changing food prices (including an increase of $4/plate AFTER we had been given what we were told was a finalized pricing structure), meetings that were cancelled at the last minute or were redundant because our contact forgot to write things down. The day before the wedding, our contact let us into the venue and that was about it. We had to call to ask what tables were ours to use and she came to help us get them set up, then left after 10 minutes to work at a different venue. We were essentially alone in the venue for 4 hrs with no one to help us set up our AV equipment, run thru the lighting schemes, or lock the door. The day of the wedding, there were multiple issues. Our contact did not have the proper lighting set up for the ceremony and when I pointed it out to her, she told me it wasn't on our contract (it was--I still have a copy). When the ceremony was over, the keg was not set up and our guests WERE CHARGED for beer. This was VERY upsetting to us. The cake that was supposed to be saved for us ended up getting cut and served to guests. And our contact left for the evening without telling either myself or my husband. This led to confusion as to whether or not we had to take all of our decor items that night. (She had told us we could leave them and pick them up the next day--we had to get it all out that night according to the servers). Buyer beware, for sure!

    Sent on 06/02/2017

    The Garden-A SURG Banquet Facility's reply:

    Hi “B”, we are very sorry to hear that you feel this way about your experience. Perhaps my explanation below will provide you with a little bit more understanding to our viewpoint on some of these situations that you mention above. First, I would like to start out with stating that we want every single experience to be an incredible one. Our business is to create a “life event” and we want you and your guests to look back at your wedding day with nothing but positive memories. We are also mindful that wedding days are very sensitive, to not only the bride and the groom, but the family and friends sharing this experience. With this being said, we have many standards to meet.
    B, I would like to mention that it is the first time that SURG has been made aware of any of these issues. If these concerns/problems, were addressed either right as they were happening, or soon after, we could have been proactively fixed them. You are letting us know about these issues 2 months AFTER your wedding.
    In regards, to these individual incidents you experienced, we will be sure to contact you privately.
    SURG is proud of the service and commitment it makes to each guest. We have a highly educated staff that is in this business because they are not only great at what they do but they truly care about bringing weddings and events to life. In regards to weddings, We can assure you that our coordinators work diligently with each couple to attempt to make their “big day” as flawless as possible.
    Thank you for your response B, we will be sure these issues do not occur again.

The Garden-A SURG Banquet Facility Pricing

The Garden-A SURG Banquet Facility Price Rates

The Garden-A SURG Banquet Facility FAQ

  • Do you have a site fee for wedding receptions at your venue? Yes
  • What is the starting site fee for wedding receptions during peak season? $ 900.00
  • What is the starting site fee for wedding receptions during off-peak season? $ 900.00
  • Do you have a site fee for wedding ceremonies at your venue? Yes
  • What is the starting site fee for wedding ceremonies during peak season? $ 900.00
  • What is the starting site fee for wedding ceremonies during off-peak season? $ 900.00
  • Which of the following are included in starting site fee? Chairs, China, Clean Up, Event Planning, Flatware, Glassware, Lighting/Sound, Linens, Set Up, Tables
  • Which of the following are included in the cost of wedding catering? Server(s)
  • What is the maximum capacity of your venue? 240
  • What is the minimum number of guests required to book your venue? 5
  • How many event spaces or rooms does your venue offer? 2
  • Describe your venue: Ballroom, Banquet Hall
  • What kind of settings are available? Indoor
  • Which of the following wedding events does your venue service? Ceremony, Reception, Bridal Shower, Engagement Party, Elopements, Rehearsal Dinner
  • What event services do you offer? Bar Services, Cake, Catering Services, Clean Up, Event Planner, Event Rentals, Lighting / Sound, Set Up, Wifi
  • What catering services do you offer? Buffet, Cocktail Reception, Dessert, Family Style, French Service, Hors d'oeuvres, Plated, Server(s), Stations, Tastings
  • What bar services do you provide? Bartender(s), Cash Bar, Champagne Toast, House Beer, House Liquor, House Wine, Limited Bar, Liquor License, Open Bar, Outside Alcohol, Premium Liquor, Signature Drink, Specialty Beer, Specialty Wine
  • What event items are available? Audio Equipment, Chairs, Chair Covers, Dance Floor, Furniture, Lighting, Tables
  • What food and beverage items are available? Barware, China, Chocolate Fountain, Flatware, Glassware, Linens
  • What transportation and access is available? Parking, Valet, Wheelchair Access

Map

  • 725 North Milwaukee Street Racine, 53402 See on map
    336-728-6308 (Phone number)

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