We had a spectacular wedding day at the Naples Ritz on November 16 last year. It was a day beyond my wildest dreams. Brigette was our point of contact throughout the planning process and she was incredible—of the utmost professionalism, super responsive, and rolled with the punches of varying personalities. She had a conference day of the wedding and had Taylor step in. It was as seamless transition as we could have hoped! The Ritz crew worked with us in every way practical to make our dreams come true. They also handled a last minute cocktail hour switch (due to wind) like pros. As a corollary point, they had great wedding block rates for those staying in the hotel, and many of the wedding guests stayed there with us, making it a big party all weekend. Wish we could do it all over again!
Sent on 11/13/2020
User6458881
· 2+ years ago
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
All of our dreams came true with our wedding at the Ritz Carlton Naples Beach Resort. From booking our wedding to the moment we checked out, we had the most wonderful experience. Natalia was fabulous - James hit every detail - Zhanetta was amazing - Jamie in the spa didn't skip a beat... The main message is - we had the best time ever. THANK YOU!
Sent on 02/06/2017
Lindsay
· Married on 07/20/2013
5.0
Quality of service:
5.0
Responsiveness:
5.0
Value:
5.0
Flexibility:
5.0
Professionalism:
5.0
The Ritz-Carlton, Naples was an amazing location to get married. We signed our contract before we had even visited and it was everything we wanted and more. The wedding was even better than I had expected. We worked with Brigitte Rivard and Jenna Main who were AMAZING! I could not have asked for better wedding coordinators. The location was stunning and decorations were amazing. We thought there was a chance of rain and Brigitte was very nice to wait it out so that I could have the outdoor wedding I had always dreamed of. The beach, restaraunts, and night club were all great as well. So many people told us that it was the best wedding they had ever attended and best wedding food! We look forward to spending many anniversaries at the Ritz-Naples.
