My Event by Jen Kasten - Mexico Destination Wedding Coordinator

916 N Elizabeth, Chicago, IL 60642 Map · Phone number
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3 reviews
3.7 out of 5.0
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  • About
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About My Event by Jen Kasten - Mexico Destination Wedding Coordinator

We specialize in Destination Weddings in Mexico while being based in Chicago. Planning a wedding in a foreign destination might be a challenge but with us you will have your wedding planner in your country and beside you in the Special Day!!!

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3 Reviews for My Event by Jen Kasten - Mexico Destination Wedding Coordinator

Recommended by 73% of couples


3.7 out of 5.0
  • Quality of service 3.3
  • Professionalism 3.3
  • Flexibility 4.3
  • Value 4.0
  • Average response time 3.3
Sort by:
  • J

    Jeremy · Married on 12/12/2014

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.5
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jen planned our destination wedding in Puerto Vallarta, Mexico which took place in December 2014. We started our wedding planning in January of 2014, and after deciding that we wanted to get married in Mexico, we found Jen through a simple Google search. Jen appealed to us because she was local (in Chicago), and is a native of Mexico. She first helped us decide on a destination in Mexico, and then sent us on a site visit to Puerto Vallarta where she had organized a packed schedule for us to see a ton of venues and vendors (hotels, restaurants, caterers, photographers, etc.). Having had to the opportunity to see all sorts of options, we felt very comfortable about making our final decisions. Jen showed us options we know we would have never found on our own.

    As the planning process progressed, Jen made herself available to meet with us whenever we wanted and was always patient and generous with her time. She also created a to-do list of activities for us to complete in between each meeting which made the whole process very organized and stress free.

    In addition to planning our wedding reception, Jen also put together guest transportation, the rehearsal dinner, and a sunset boat cruise for our guests the day after our wedding. Jen really helped with the details that made our wedding feel special and unique.

    We couldn't have been happier about how our wedding turned out. It was truly amazing, Jen is a great planner and she was a pleasure to work with throughout the process.

    Sent on 02/08/2015
  • B

    Brittany · Married on 08/05/2016

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    Jen helped us pick our resort for our wedding after we had no idea where to even begin! She really listened to what we wanted and gave us so many good options it was hard to decide which one because we loved them! The time Jen spent sending us the relevant info and organizing our top choices by price and perks is well worth the spend. Also, the fact that Jen can communicate with the resorts in Spanish is very helpful. Jen helped arrange our site visits to the resorts we liked best, provided us with a detailed schedule and contact info for all the people we were meeting with in one place, and gave us a lot of good advice and questions that I would have never thought of. Our wedding day and resort were perfect and we owe a large part of that to Jen! My husband and I have said using Jen is one of the best decisions we made when we started planning the wedding! I can't express how much we loved working with Jen and how much she helped create a great experience for us.

    Sent on 04/03/2017
  • D

    Dessa · Married on 02/22/2014

    1.2
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      2.0
    • Flexibility:
      3.0
    • Professionalism:
      0.5

    We would not recommend Jen's services to other couples. Several times during our planning process we felt her services were inadequate and frankly an added burden to us. She was frequently unprepared and late for meetings and did not provide information different or incremental to what we had researched on our own. We're not sure if this was due to the distraction of her own wedding or typical of her business. In the end, we located and hired most of the key elements of our wedding and did not feel Jen added much to enhance the overall event. Of course, we loved our wedding, but feel that is separate from the services Jen and MyEvent provided.

    Our Rationale:
    1. Lack of attention to detail and failure to follow direction left bride/groom feeling uneasy about every step of the process. Bride and groom could not trust Jen (planner) that things would get done and as discussed. As a result of this lack of trust, the bride and groom were often left responsible for managing not only the planning process, but the planner (Jen's) role. A stressful process became more arduous with the planner's involvement - quite opposite of what it should be!

    2. Failure to provide the best vendor options & negotiate on bride/groom's behalf
    a. The bride and groom personally researched, located, contacted and hired the following services: Photographer (Del Sol), DJ (PluggedIn), Make up (Styling Trio), Hotel (Le Reve) and Transportation (Lomas Travel).

    3. Poor attitude & work ethic

    In summary:
    At a high level on the day of the rehearsal and the wedding the planner (Jen) was unable to take charge of a group and explain things clearly to give people confidence that they know what they are doing. The bridal party stated they were fine at the rehearsal only because many of them had been in weddings before and were able to quick huddle and come up with a game plan but the direction from the planner (Jen) was minimal, scattered, and hesitant/unsure.

    Sent on 03/16/2014

Awards

3

My Event by Jen Kasten - Mexico Destination Wedding Coordinator FAQ

  • What wedding planning services do you offer?
    Full Planning
  • What weddings do you have experience planning?
    Civil
    Destination
    Eco-Friendly

Map

  • 916 N Elizabeth Chicago, 60642 See on map
    7738295392 (Phone number)
    Location of (My Event by Jen Kasten - Mexico Destination Wedding Coordinator)