Hampton Inn & Suites Dallas-Mesquite

1700 Rodeo Drive, Mesquite, TX 75149 Map · Phone number
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About Hampton Inn & Suites Dallas-Mesquite

Hampton Inn & Suites Dallas-Mesquite

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Hampton Inn & Suites Dallas-Mesquite

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1 Reviews for Hampton Inn & Suites Dallas-Mesquite

Recommended by 20% of couples


1.0 out of 5.0
  • Quality of service 1.0
  • Professionalism 1.0
  • Flexibility 1.0
  • Value 1.0
  • Average response time 1.0
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  • Amy

    Amy · Married on 04/27/2019

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Do not use this hotel for a group block!

    I got married this year and wanted to remain loyal to the Hilton brand, so i tried making a wedding block for all of my out of town guests at this property. As all of my out of town guests would be needing a place to stay, i expected to be able to use all of the rooms they set aside for our block. I received a "courtesy block" of 20 rooms for Friday night before the wedding and 40 rooms for the night of the wedding. When my family couldn't book their rooms, i called the hotel MULTIPLE times and left MULTIPLE messages for Alicia, Tiffany, and even left a voicemail for the GM. NOBODY EVER CALLED ME BACK! This is 3-4 weeks before my wedding and i couldn't get them to respond to emails, calls or voicemails! I kept calling, and finally i was able to speak with someone, who then told me they do not have to honor all of the rooms they said they would give me. The contract i signed for this said that in the event the property needed to remove some rooms from our block to sell to other guests, they would make every effort to contact me first to let me know. i didn't get a single email, call or voicemail regarding this. They were extremely rude about the process, so i called the Fairfield Inn in Terrell and their Director of Sales was SO nice, SO friendly, and did everything he could to help us out. I ended up have about 30 rooms at the Fairfield, and am glad that this property didn't receive all of those funds. WOULD NOT RECOMMEND.

    Sent on 06/07/2019

Hampton Inn & Suites Dallas-Mesquite FAQ

  • What is the maximum capacity of your venue?
    1000
  • What is the minimum number of guests required to book your venue?
    1
  • How many event spaces or rooms does your venue offer?
    4
  • Describe your venue:
    Ballroom
    Hotel
  • What kind of settings are available?
    Covered Outdoor
  • Which of the following wedding events does your venue service?
    Bridal Shower
  • What event services do you offer?
    Accommodations
  • What food and beverage items are available?
    Barware
  • What transportation and access is available?
    Parking

Map

  • 1700 Rodeo Drive Mesquite, 75149 See on map
    9728821811 (Phone number)

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