EliteDresses

PO BOX 8266 Rowland Heights, Rowland Heights, CA 91748 Map · Phone number
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About EliteDresses

"Why is it so hard to find a nice, affordable Flower girl Dress?"


I started Elite Dresses because I was shopping with my daughter for a dress she could wear to a Piano Recital. It was so hard finding something that both of us agree on. We actually went to five stores and, in the end, I still had to modify the dress after we bought it! And to top it all, there was really nothing I wanted to buy with all those horrible styles. I don't understand why it's so hard to find what I regard as decent clothes that both my daughter and I agree on as appropriate! I don't think I am old fashioned, but there is a difference between what a little girl wears and what a woman wears. Unfortunately, so many stores don't understand this.

My Background:

I grew up in the garment industry. My Mom used to do embroidery (using a manual machine) and made a business out of it. So I knew a bit about dresses. And as a Mom, I learned even more shopping for my daughter. In 2007, I found some US Dress Suppliers whom I trusted and liked so my husband, Ray, helped me create a website to sell the dresses I meticulously chose. We already had a web site selling Flower Girl dresses, Party Dresses, First Communion, Holiday, Chinese, and Vietnamese dresses and sell them at a fair price. Sounds easy, but it's a lot of work as I want to make sure that I sell only the best.

100% Return Policy

I understand how scary sometimes it is to buy over the Internet. And things happen. My goal is to help you make the special occasion as low stress as possible. I get calls all the time - "Can you ship this right away?" "Can you exchange this?" and so on... I understand so well that planning a wedding, a ceremony, tea party, birthday, or some other occasion is a big job so my goal is to make your purchases as easy as possible.

More on Easy Returns/Exchanges Guarantee.

Shipping

Shipping Costs. I wish it was free! I try to make my shipping charges as fair as possible starting with US 2-3 Day Priority Mail Shipping at $6.98 for one dress. I ship within a business day and offer Free shipping in the US for orders over $85. Shipping Details.

Location

I reclaimed my spare bedroom and we moved to a warehouse in the Rowland Heights area. It's so nice to have my spare bedroom back! And www.childbook.com moved out of the garage! So now I can park my car in it! My husband and I share the same warehouse :)

We only take orders over the Phone and through our web site. We don't have a physical dress store. It's neat when a person calls up and asks us if we have a store near them. It does wonders for my ego! One person even asked that from Florida. That makes me feel really good about the impression my web site creates with visitors. Unfortunately, we are not set up for visitors right now. Hopefully in the future!

Are you a Real Business?

I got this question a few times, and I understand. I have quite a few customers who were first timers on online shopping. And mostly they have never heard of us. How do you tell that a business is real, and not trying to scam you out of your credit card? That question was why I joined the BBB. My husband got that call and got the sale, but the question bugged him. Also, please check out our customer pictures in our dresses! I don't believe a fake web site would be able to get this many customer pictures :-) And they are so cute! And we finally got our own 800 number! I was sharing it with our Learning Chinese business for sometime.

For better customer service the 800 number is forwarded to our cell phones when we are out of the office.

Our Free Stuff

There is more to having a flower girl than just buying the dress so I have a collection of tips on Flower Girl stuff. It's all part of my goal to make the special occasion as nice as possible. Be it a wedding, first communion, birthday party, etc. I have lots of free articles, resources, and coloring pages to help out. Plus I blog. I try to blog almost everyday and thinking topics that could help you.

Why are your prices so cheap?

I am a Mother and my goal is to sell at a fair price. I understand too well that my customers are not made out of money. Personally, I think the prices in so many stores are a joke. Am I supposed to get a loan to buy a dress for my daughter? By being an online store, it helps us keep our prices down since we don't have to pay the rent of a physical retail store.


Sincerely,

Lillian

sales@elitedresses.com

EliteDresses.com
PO Box 8266
Rowland Heights, CA 91748

Toll Free: 800-827-1878
Tel. 626-810-2088

Twitter @Elitedresses

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14 Reviews for EliteDresses

Recommended by 99% of couples


5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 4.9
  • Value 5.0
  • Average response time 5.0
Sort by:
  • T

    Tanya · Married on 02/27/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered 2 dresses and can't be happier. The dresses were for the family wedding weekend and my DD looked like a little princess. The dresses were exactly as pictured. I am beyond satisfied with the quality and look of the dresses I purchased. And I was very picky finding the perfect and unique dresses with a reasonable price for her, and these dresses exceeded my expectations! I would highly recommend this vendor for the beautiful dresses and the excellent service they provided during the whole process!!
    Shipping was great and very fast also.
    Thank you so much!

  • D

    Dawn · Married on 07/18/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Elite Dresses provided me with a beautiful dress for my daughter to wear at my upcoming wedding. We purchased the dress too early because of her excitement, and she grew out of it very quickly - before the date of the wedding. I reached out to Elite Dresses, and they worked with me so that she could wear her dream dress in her size. The woman I worked with went out of her way to help me. She continuously communicated with me, and the new dress (of appropriate size) was shipped to me within days! I have a happy girl, and Elite dresses has a very happy customer! (Dawn K. - McHenry, IL)

  • K

    Kerna · Married on 06/29/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered a dress from Elite Dresses as a birthday present for a little girl this past week and I must say I was pleasantly surprised. From the first day I placed the order up until I received it I got non-stop correspondence from Valerie on the status of my order. I have never in all my life gotten such exceptional customer service from anywhere. She was very professional. I was really impressed and that was just the customer service. The dress I ordered fit the child perfectly & it looked like I got it at a high end boutique. Finally I placed the order on Monday & it got to me by Thursday. I would definitely recommend Elite Dresses to all my friends and family. 100% satisfied customer.

Award

14
WeddingWire Couples' Choice Awards 2013 Winner

EliteDresses FAQ

  • Who do you provide services for? Bride, Flower Girls, Ring Bearers
  • Which of the following items do you offer? Formal Gowns, Hair Accessories
  • What is your return policy? Full Refund

Professional Network & Endorsements

1 Endorsement

  • Calligraphy by Angela
    Calligraphy by Angela Wedding Invitations

    I recommend the services of EliteDresses to make your Wedding Day a one-of-a-kind event that will be remembered and cherished by you and all your guests for years to come. ~~ Angela www.calligraphybyangela.com 214 957 2155 Dallas Calligrapher

Map

  • PO BOX 8266, Rowland Heights Rowland Heights, 91748 See on map
    8008271878 (Phone number)
    6268102088 (Other Phone Number)
    6268108398 (Fax Number)

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