A Sweet Fix

5733 Westchase Drive, North Richland Hills, TX 76180 Map · Phone number
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  • Reviews 3
  • FAQs

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3 Reviews for A Sweet Fix

Recommended by 71% of couples


3.5 out of 5.0
  • Quality of service 3.5
  • Professionalism 3.7
  • Flexibility 3.5
  • Value 3.5
  • Average response time 3.5
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  • N

    Nicole · Married on 06/20/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I ordered my wedding cake with Heather and she went above and beyond when the venue closed with no notice and put me out over $5000. My cake was gorgeous and tasted so good. I would recommend A Sweet Fix to anyone who wants a high end wedding cake.

    Sent on 07/25/2015
  • K

    Kimberly · Married on 09/07/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I found A Sweet Fix on a local Facebook page and fell in love with her work instantly. I was on a strict budget for our wedding so when I met with her she exceeded my expectations professionally, value, responsiveness, quality and flexibility. I would totally recommend Heather to anyone out there looking for a personalized cake.

    Thanks Heather!!

    Sent on 10/01/2013
  • M

    Monique · Married on 08/02/2013

    0.6
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      1.0

    I had a beautiful cake in mind for my wedding. I sat down with Heather and she was excited as I was to make the cake. I had pictures and she made sure that we sat down and reviewed it before my wedding. Unfortunately she had emergency surgery before my wedding and had to have someone else help her make my cake. My cake tasted ok, but it ended up not being what I had wanted. I found this out only one day before my wedding and was really upset. She did try to work with us and correct it the day before the wedding but in the end it was not the original design. After the wedding, we tried working with her and she refunded us only $35 dollars of the almost $500 worth of services. In working with her to rectify the situation, there were some unprofessional comments made by my angry new husband as he was upset as well. I apologized for them and she has indicated that she will no longer work with us to try to get us a refund.

    As of 8/20, she contacted me (it was her mother disguising her voice) stating that she would not offer any further refund and that the situation would need to be rectified in court. Being very patient with her mother, I explained my side and after a 3 minute call, the owner yelled an expletive in the background and hung up the phone.

    I have been nothing but kind and professional with her, but this was a horrible experience.

    Again the cake tasted ok, but the situation surrounding it was completely devestating. No bride should have to worry about this one day prior to her wedding.

    Sent on 08/12/2013

Awards

3

A Sweet Fix FAQ

  • What is the starting price for fondant wedding cakes (per slice, without tax)? $ 4.00
  • Which of the following are included in the cost of the cake? Anniversary Cake, Top Tier of the Cake
  • What is the starting price for cupcakes (per cupcake, without tax)? $ 2.00
  • What services do your prices include? Consultation, Custom Cake Design, Set Up
  • What types of desserts do you provide? Cakes, Cookies, Cupcakes, Dessert Buffet, Fruit, Groom's Cake, Pastries
  • What services do you provide? Consultations, Custom Design, Delivery, Setup, Tastings - Private
  • What cake items do you provide? Cake Stands
  • What dietary needs can you accommodate? Kosher
  • What special ingredients do you use? Fresh Fruit, Local, Organic
  • Are you licensed by the state health department? Not Required

Preferred Vendors

Map

  • 5733 Westchase Drive North Richland Hills, 76180 See on map
    8173236353 (Phone number)

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