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We decided to have the Brass Elephant cater our wedding reception because their catering manager impressed us so much. Unfortunately he was on vacation for the wedding and his assistant was in charge. We chose a buffet style dinner. However, a couple of crucial food items we'd requested, namely bread and rice, were absent. One of the appetizers we'd requested be switched out several weeks before was ignored. We actually discovered some of these discrepencies a day or 2 before the wedding, but we were told by the assistant in charge that it was too late to do anything about it. Then when we saw the wedding cake, we were disappointed at how pathetic it looked. It tasted good, but it was nothing like the picture the catering manager showed us it would look like, neither in shape nor in color. The worst part, though, was that numerous guests complained they didn't get enough to eat. A couple of people apparently socialized a little too long and missed out on dinner completely. We heard complaints that the servers were often not at their stations and they ran out of food too quickly and had no replenishments. Many of the wedding party and family got no appetizers, and guests complained that they felt they had to hurry up to get anything to eat. Most people weren't even able to get seconds. I don't believe they had enough food to adequately feed all the guests that were invited. To top it all off, after we brought this to the catering manager's attention a couple of weeks later, he forwarded our complaint on to the owners. Nearly 2 months have passed, and despite several attempts by us to get a response, we've heard nothing from them. We realize now that we probably never will. To be fair, the food was pretty good, and the decor and bar were done very well. But after spending upwards of $10,000 on the catering, one would expect it ALL to be done very well. We expected a lot better service and professionalism. After our experience, I wouldn't recommend the Brass Elephant to anyone for their wedding. It definitely wasn't worth that kind of money to us.
Shaun Anthony of Clear Focus Photography was the best find! He was a pleasure to work with; was always patient, provided great suggestions, was flexible with schedules and demands of different wedding guests, and made both my fiance (now husband) and me very comfortable.
The wedding pictures are more than I imagined! Shaun made sure that I have pictures that I can treasure and share them with my family for years to come! He even had a small slide show of some of the wedding pcitures ready during the reception so that the guests could look at them. I keep telling him that he made me look beautiful!
Philippa was very helpful in ensuring that everything went smoothly for my wedding. She and her husband were very professional and came prepared for every eventuality! They even had pain killers, little snacks for the bridal party! Philippa was very knowledgeable of the traditions and sequence of events. This was a great help as my fiance (now husband) is American and I am Indian Catholic.
Forever Always Events made susre that we could enjoy our wedding day without being worried about anything else!
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