Katy's Profile
June 20, 2009
Ceremony Location: Williamsburg, VA
Reception Location:

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My Reviews (1)
Wedding Planning
Unique Services (Other)
Williamsburg Wedding Design
Williamsburg, Virginia 23185
See All Reviews

Review Date: 07/31/2009
Services Used: Wedding Planning, Unique Services (Other)

4.8
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
The reason I could not give Shayna & Williamsburg Wedding Design a 5 on quality of service is a small lack of communication regarding the clean-up after the reception. As the bride, my brain was checked at "I do" - I wish there had been communication with my mother regarding what items needed to go with whom in order to clear out the reception site. Our church's communion plate and cup, plus the votives I purchased for the tables did not make it back to our hotel. No one has been able to locate them.

Other than that picky thing, everything was great!

Williamsburg Wedding Design responded with the the following comments:
Thank you Katy for taking time to review our services. We are and have been in contact with the client regarding the disposition of the missing items, the church items in particular which I took personal care of that evening and am deeply concerned are still missing. We sincerely appreciate that you took your time to respond, Katy. Many thanks!