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We had our reception at the Icon-and loved the facility, our room turned out looking incredible...we added up lights which made everything just glow! Had just a few issues, the front desk kept forgetting to give our guests their check in bags. (I had to call down twice) The food we were served at our reception was definitely not the food we tasted, which was a disappointment. We did let our manager know, and they have offered us a make up dinner, but the initial shock of the fish and potatoes at the reception was a bit much. However, we are huge drinkers, and the bartender was incredible, and though the food was poor, we had a great time! Everyone said it was one of the best weddings they had been to-and we were overall pleased with our wedding and reception. Otherwise, Mary, our banquet manager was wonderful to work with! Great personality, and that night we had another house manager-Gilberto, who worked wonders for us! I would recommend the Icon-just find a safe dinner, not fish!
We loved our wedding and grooms cakes! Everyone (who remembered) said they tasted incredible! We even got to work with Gina during our consultation, which was great! She was wonderful and service was fantastic!
Great! Our DJ, Frank, was wonderful! He didnt talk too much, took time out to meet us prior, and helped us with lighting! We went with the all star package and the full lighting package, and it was well worth it! Our room looked incredible! And it was all due to the lighting! Frank played everything we asked and we had a great time! Everyone was dancing all night long!
Review Date: 11/06/2009 Services Used: Beauty & Health
5.0 out of 5.0
Quality of Service:
(5.0/5.0)
Responsiveness:
(5.0/5.0)
Professionalism:
(5.0/5.0)
Value For Cost:
(5.0/5.0)
Flexibility:
(5.0/5.0)
Andrea did my hair and make up, along with maids of honor, best woman and my mom. Everyone was very happy with her work, and I had completed a trial run and an engagement photo run prior to the big day. It helped, and she had me completely ready to go in an hour and a half! She was professional and did a great job! Definitely recommend her!
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