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Dawn was our wedding coordinator for our June 9, 2007 wedding in Austin, Texas. I met with Dawn initially about a year before our wedding and she was instrumental in helping pull together the wedding of our dreams at a venue that had never before been used for a wedding or event of this nature. Dawn met with us on multiple occasions to go over the wedding plans, including the change in initial reception venue. Planning a wedding can be extremely overwhelming, especially when you do not have a clearly defined idea in your head about what your “dream wedding” is, as I think most brides do. However, Dawn helped me narrow down the thousands of possibilities to get just want we wanted. Throughout the planning process, she was very helpful in recommending vendors and negotiations with my vendor of choice. She was extremely responsive via phone and email and I knew that I could always come to her with any questions that I may be unsure of, no matter how little they were.
Ultimately, Dawn and her team were worth their weight in gold on the day of the wedding. Everything ran seamlessly, at least to my knowledge. Dawn and her team kept everything in order- flowers falling off boutonnières from the humidity, issues with jewelry, etc. The ceremony started on time and everyone was properly seated, etc. Afterwards, they kept the wedding party hidden until the church was cleared out and proceeded to quickly clean up hundred of rose petals, pew flowers, etc. as the pictures where taken, and still managed to beat us to the reception where she was waiting for our arrival. Our entrance to the reception was perfectly coordinated, giving my new husband and I just enough private time together before entering. Throughout the reception she was keeping track of Todd and I and our every need. When we went downstairs to take pictures in front of the capitol, she even had a glass of champagne rushed out to me! And we absolutely loved the DJ that she recommended after we told her the style of music that we liked, he kept the party going until the last second. Dawn and her team were on their toes keeping everything on schedule throughout the reception, and leaving us enough choice to forego the bouquet and garter toss because everyone was having too much fun dancing.
By far, the best thing that Dawn did during her role as our wedding coordinator was to keep me worry-free on our big day. That was no easy task in retrospect, given that our cake barely arrived on time and she and her team had to help put it together and redo the icing on it. Not until 2 days after the wedding did I find out that there were serious communication issues with the baker, the cake was late to arrive, and most of the cake was not fully cooked. Even after the wedding, Dawn helped me put together letters from her staff and multiple vendors to make a case against the baker in order to dispute the credit card charge. Not only that, Dawn went to great lengths to contact the baker herself to resolve the issue while we were on our honeymoon. When they were unresponsive, Dawn actually contacted my credit card company directly to speak to them about the events of the charge which we were disputing.
She went above and beyond her duties as a wedding coordinator and I would highly recommend her.
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