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This was the second reception location we hired.We explained to them that we would lose our deposit with the Marriott Lincolnshire if we signed with them and they gave us a $1,000 service for free.We were interested in the location because FI’s best man got married there and the food and service was great.Leading up to the wedding they were very cold and short. They treat you like they do this all of the time and your wedding doesn’t really matter. I don’t know if this is because I was only bringing in 150 people and not 400, but that should not matter.
All of a sudden, the week before the wedding they became nice and acted more like they cared.
On the day of the wedding the food was fabulous, the cake looked great and everything went off without a hitch.Their service is personalized and efficient at the same time (hard to find). I love the way they utilize the dance floor to serve people. The food is always fresh and hot. We had a fruit cocktail for our appetizer. It was fresh melons, berries and grapes. It was obviously freshly made because the fruit pieces DID NOT taste like each other. The server noticed that my mom was not eating her salad, so she came by to ask if there was another dressing she could get for her/if something was wrong. They also always served my mother first at her table, and she really appreciated that.
I know that their exceptional service and food is the standard as this was my second wedding at this location in 13 months. They had the same quality and service at my wedding that they had at my FI's best man's wedding. Everyone was really impressed with the place and that made us happy. People are still raving about the food. At the end of the night they gave us three trays of left overs.We didn’t pay too much attention and just took it home.The next day we went to eat it and noticed it wasn’t our food.There was another 300-400 person wedding going on in the ballroom and they ordered cheaper food than us, so we were a bit disappointed.At the same time, it was funny to see that we had better food.
I wish he could just hang around me all day, everyday taking pictures. It would make my life look so much more interesting. He is an amazing guy. He showed up 30 min early and left 30 minutes late. The pictures of my wedding are so important to me, and I would not have trusted anyone else. He shows up with three cameras around his neck and a utility belt filled with flash caps/cans and batteries. His utility belt even came in handy for holding my bouquet when the bees started hanging around (so that I didn’t have to hold it).He brings his ladder everywhere he goes and will risk injury to get a good shot.
He also had a second photographer with him, Bonnie. She was fabulous also. It seemed like neither one of them was there, and they were both there for 13 hours (each).
He also did our e-pics and they were amazing too. I would really recommend doing these because they gave us a chance to get to know Rob.By the time the wedding rolled around, Rob was like a good friend hanging around with a camera. It also gave us a chance to see what we should or shouldn’t do in the wedding photos. He was one of two photographers we met with and the minute we met with him, we knew we wanted to hire him within 2 minutes of our meeting. We never looked back and never regretted this decision for one second.
I really cannot rave enough about Gina and her work as a florist. Her work is amazing and she is such a great person. She took care of everything floral, including but not limited to making sure each family member had their flowers pinned on by her personally. She waits until she meets the female family members to ask them if they want their flowers pinned on or on their wrist. This was one vendor I never doubted or worried about. Not only did she go above and beyond with her work and the quality of her flowers/work, she did it effortlessly. She also set up the aisle runner and tulle down the aisle.
And then there are her prices…they don’t even come close to the competition, especially for the quality. When I set up my consultation with her it was because she sent me a random e-mail from a bridal expo. It was at the exact time I was making appointments with other florists. Sometimes I think to myself, what if I had not received that e-mail that day at that time, and it scares me. Her work made my wedding spectacular and it left my budget in tact, instead of busting at the seems. She produced more pieces than I thought I could have ever afforded (or wanted to spend). Contact her right away if you are thinking about hiring her as I think she is pretty booked for ’09 already. I think the secret about G.n.G. designs is officially out!Book her while you can!I would do it all over again.
I purchased my bridesmaid's jewelry from this company. Their jewelry is beautiful and very affordable. Their service was fast and transactions were really easy. I will probably use them again for gifts in the future.
Review Date: 12/18/2008 Services Used: Beauty & Health
4.0 out of 5.0
Quality of Service:
(4.5/5.0)
Responsiveness:
(3.5/5.0)
Professionalism:
(4.0/5.0)
Value For Cost:
(4.0/5.0)
Flexibility:
(4.0/5.0)
Lati did hair for 3 BMs, 1 mom and myself.She also did two hair trials for me. She did one up do and one with real hair extensions. After that, I decided on something totally different, not because of her, but because of the way I felt I looked best. After the two hair trials I picked a totally new style and she gave me a few hair cut tips for the style. She had me a little worried because I contracted her for about 3 hrs from 8:30am-11:30am. She had a wedding to do before mine and one after mine. I was worried she would show up late, but she was actually about 15 minutes early.Everything went great and my hair was amazing.
I was a VERY, VERY organized bride. I gave myself 18 months to prepare for this day. Every vendor repeatedly told me that they had not seen a more organized bride (especially when I handed them their own timelines and manifests). Because of this, I did not need most of Cindy’s services…like putting together timelines, drop off lists, etc. I already had those things done at our pre-wedding meeting 4 weeks before the wedding. She just took them and put them in her own formats (which often had mistakes). I just needed someone to be there to orchestrate the things that I could not, i.e. the ceremony and the reception. I needed someone to make sure things were to my detailed specifications before guests arrived, and I could not. This she seemed to do very well.
Prior to the wedding, she asked that I get the seating arrangements to her ASAP. I had the final count to her by Monday before the wedding. On Thursday I went to the reception place and they asked where the seating arrangements were. I contacted her and she sent them that day.On Saturday (the day before the wedding) at 4:45 pm, I received a call from the reception place asking for the seating arrangements. They never got them.I know she e-mailed them because she copied me on the e-mail.HOWEVER, I had to call my FI to e-mail them to the place because Cindy was at another wedding at that time.When he e-mailed the file to them, it was returned twice undeliverable, so he faxed it. I don’t understand why she did not know the e-mail did not go through.I did not like that I had to deal with this problem, as other things at the same time were falling apart.
I had her attend the rehearsal.She put the pastor in charge and said she would assist him. When she started lining up people for the processional and things were going wrong, I stepped in to make sure everyone knew what was going on. These problems arose because I would send her e-mails to make changes to the timelines and only a few of the changes would be implemented. So at the rehearsal, half the changes were not on her timeline. Really, she was not necessary at the rehearsal and I could have done it myself, but it was good she was there so she could see how I wanted things for the ceremony on the day of.
On the day of, first off, she wore flip flops. She wore a dress, but she wore flip flops with it. We paid her $625 for the day/rehearsal. I know she’s not the most expensive person out there, but she should have worn something other than flip flops. I really expected better. A few of my family members commented that they could not believe she wore flip flops. Prior to the ceremony she seemed like she had everything together. As the ceremony time approached she seemed to lose it again. She had the parents/grandparents line up, but did not ask the BMs to line up. I sent them to go get in line because I figured she would need them. Turns out, she did. She also had my parents set to go in before my BMs and they were supposed to walk in last before me. Thankfully that got ironed out at the last second (by someone else). Before she left to line up the processional, she told me she would be back to get me and my BM. When she didn’t come back, I sent them, and then I started to come out. As soon as I got out of my room, she was yelling that she needed me to get there faster, obviously because she ran out of time. I was not impressed by the way she handled that at all. She handled the processional poorly at the rehearsal, and she did not do any better at the ceremony.
When I got to the reception my BMs were missing their bags that they had just put at the head table.They said they talked to Cindy and she was working on it.I then asked Cindy and she said she was working on it.One second later a person from my reception place introduced themselves and told me that I had a bridal suite and those things were already in it. It would have been nice if that had been ironed out before I got there. Things ran smoothly otherwise, but I can’t honestly say how much of that was thanks to Cindy.
Over time I realized that she kind of had an attitude and acted like I bothered her, mainly when I expected to need her the most. None of my family was very impressed by her, which disappointed me, because I expected her to be great. Some of my vendors mentioned that she was very snotty (unlike other coordinators they have worked with). I also heard that they felt she was unorganized.
She did seem detail oriented, but it was only on some details, cause other times she seemed in over her head. just the little things. responded with the the following comments: Thank you for review. I understand that you were unhappy with some of my services, but I wanted to clarify a few things.
I emailed over the seating arrangements and when I called the Banquet center, they said that they received it. When I arrived at the center on the day of, I confirmed that they had everything and they said that there was a mix-up and that they found it later on.
For your rehearsal, I spoke with the Pastor and he explained that he likes to run rehearsals which I understood because it was his show and he was going to explain all of the details along the way.
Unfortunately, your bags 'disappeared' right before you arrived and I was trying to find the on-site coordinator just as fast as I could while my assistant was handling some other issues.