TampaBride08's Profile
May 03, 2008
Ceremony Location: Tampa, FL
Reception Location:

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My Reviews (1)
Wedding Cake
Le Cheesecake
St Petersburg, Florida
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Review Date: 06/25/2009
Services Used: Wedding Cake

3.2
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
We were so pleased with our wedding cake from Le Cheesecake. Our cake looked gorgeous and tasted delicious, and I would highly recommend the raspberry chambord flavor! Our guests raved about our cake, and we have yet to taste a cake as good as our wedding cake! My only complaint is not with the product but rather with the service. As other reviews noted, we were promised a free top tier of our wedding cake on our first anniversary. About a week before our anniversary, my husband was admitted to the hospital and had to have emergency surgery. Thus, we did not call to order our cake until a day or two after our anniversary. After explaining our situation, Le Cheesecake refused to follow through with their offer because it was technically after our anniversary. Thus, not only did we have to cancel our anniversary trip because my husband was recovering from surgery, but we also had no cake to enjoy on our first anniversary! We were VERY disappointed with their lack of professionalism and understanding!!! We had planned to order cakes from them in the future for graduation, birthdays, etc. (because it is THAT good), and now they have lost us as a lifelong customer.