Who do you provide services for?
Bride
What accessories do you provide?
Garters
Does a client need to schedule an appointment? How do the client appointments work?
No appointments necessary! Just visit www.juliannesmith.com to check out the collection and select your garter. You can order online anytime.
What is the typical turn-around time for a dress?
Garter production takes about 5-10 days and an additional 3-5 days for shipment. Shipping costs (approximately $1.00 to 5.00) are in addition to the prices listed on www.juliannesmith.com and are non-refundable. Rush shipments are available upon request.
Do you provide any guarantees/warrantees of any kind?
Julianne Smith products are made in the united states and carefully hand crafted to order for each customer. While you are handling your product, please know that hand crafted products are delicate. If something should happen to your product, Julianne Smith will gladly fix or replace your item. email info@juliannesmith.com for more information.