What are Fresh Touch Flowers?
To call fresh touch flowers silk flowers is to call the Sistine Chapel a church. Fresh touch flowers are relatively new to the market. They are designed to look and feel like fresh flowers. We add scent to them so they will smell like fresh flowers as well. These are not the plastic flowers your grandma had in her yard!
Do I pick out colors and types of wedding flowers?
You may if you like, or you may tell us the colors you want and our talented designers will create to their hearts content. While we have several types of flowers in many colors, not all flowers are available in the quality we require. If we are unable to find realistic looking artificial flowers we will not carry them in our inventory. You can also send or email photos of bouquets you’ve admired.
Am I able to see the finished product before I commit to buying from you?
Choose the option that works best for you.
Option 1: See photos on our website and realize you can trust our talented designers to make something beautiful for you. This is how it works with your local fresh florist.
Option 2: Buy one bouquet so you can experience our quality and service.
Option: 3:Buy a sample bouquet and use it as a toss.
As our staff prepares your flower bouquets for shipment, we will email photos of the bouquet of your choice for you to see.
How long in advance do I need to place an order?
Our clients are handled on a first come first served basis. We are able to do 10 large events per month. Ordering 3 to 6 months in advance is advised. We try to accommodate everyone, if you need your flowers in a hurry(less than 8 weeks) a 25% surcharge may apply depending on how busy we are, please inquire.
What is the shipping policy?
We combine items in shipping containers to maximize the available space. We ship USPS Priority Mail. If you need it faster an additional $50.00 will be charged for Express Mail.
Payments
To reserve the date you will pay 50% down. The remaining balance may be paid in interest free payments with the final payment due two weeks before shipping.We strive to ensure our clients are satisfied. We have a 5 day money back policy. If you receive your flowers and you are unhappy we will refund your money. However, if the flowers are not returned before the wedding there will not be a refund. (yes we have had people do this)
What methods may I use to make payment?
Once you have made your selections we will e-mail you a contract and an invoice from Google Checkout. It is a secure check out process.
Is there any brochure or other policy information that can be sent to me that would be helpful?
To keep the most current information available to you, it is posted on our website. The pace at which new outstanding products are available is astonishing. Feel free to contact us for the latest information.We also use our blog to create a gallery for each bride. This is a convient way for brides to see the finished products.
If you have not found the answers to your questions, your phone call or email is more than welcome.
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3.8/5.0
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; "This is a white rose and hydrangea bouquet. This is an elegant bouquet!")
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