ybridal.com

ybridal.com

San Antonio, TX 78225 | map
Services: Bride, Bridesmaids, Flower Girls, Mother of the Brid...
Accessories: Garters, Hair Accessories, Jewelry, Shoes, Undergarm...
 
2.4
out of 5.0
Quality of Service:
(2.8 / 5.0)
Responsiveness:
(3.2 / 5.0)
Professionalism:
(2.0 / 5.0)
Value:
(2.2 / 5.0)
Flexibility:
(2.0 / 5.0)
1.1/5.0
  • Quality of Service: 1.5
  • Responsiveness: 0.5
  • Professionalism: 1.0
  • Value: 1.5
  • Flexibility: 1.0

Ordered a mother of the bride dress from Yes Bridal. Color was supposed to be sage and was a bright lime green. I wear a junior 5-7 so I ordered a size six which should be plenty big enough but the bust was too tight. The picture shows a soft flowing dress but the lining is so stiff it sticks straight out. They refused to do anything about it and when I tried to put a review on their website they refused to post it. I guess they only want to show good reviews. Stay away from this company!

  • Wedding: 05/04/2013
Services Used: Dress & Attire
1.2/5.0
  • Quality of Service: 2.0
  • Responsiveness: 4.0
  • Professionalism: 0.0
  • Value: 0.0
  • Flexibility: 0.0

DO NOT ORDER FROM YBRIDAL. THE DRESS THEY SENT WAS SIGNIFICANTLY DIFFERENT THAN THE ONE PICTURED. THEY REFUSED TO DO ANYTHING TO FIX THE SITUATION.

  • Wedding: 08/11/2012
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I was gutsy and took a risk on my wedding dress. I ordered it online at yes bridal. I knew I loved the designer Jim Hjelm, but didn't want to spend thousands of dollars on my dress. This company that resides in Beijing, China replicates many famous designer's dresses. I really liked the Jim Hjelm dress item number jh8663. It is so pretty! Yes Bridal was able to make me one very similar for a tenth of what I would have paid. I ordered a size up, and had my family semstress take it in for me. I'm so glad I went went them. They stayed in contact with me via email. And answered any and all my questions. I was very pleased with them.

  • Wedding: 12/11/2010
Services Used: Dress & Attire
720-881-1943
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2.4
out of 5.0
3 Reviews