ybridal.com
San Antonio, TX 78225  | map
Services: Bride, Bridesmaids, Flower Girls, Mother of the...
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
 
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2.4 out of 5.0
2.4
out of 5.0
Quality of Service:
 (2.8/5.0)
Responsiveness:
 (3.2/5.0)
Professionalism:
 (2.0/5.0)
Value:
 (2.2/5.0)
Flexibility:
 (2.0/5.0)
 
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1.1 out of 5.0
1.1/5.0
  • Quality of Service:  1.5
  • Responsiveness:  0.5
  • Professionalism:  1.0
  • Value:  1.5
  • Flexibility:  1.0
Ordered a mother of the bride dress from Yes Bridal. Color was supposed to be sage and was a bright lime green. I wear a junior 5-7 so I ordered a size six which should be plenty big enough but the bust was too tight. The picture shows a soft flowing dress but the lining is so stiff it sticks straight out. They refused to do anything about it and when I tried to put a review on their website they refused to post it. I guess they only want to show good reviews. Stay away from this company!
Wedding: 05/04/2013
Services Used: Dress & Attire
1.2 out of 5.0
1.2/5.0
  • Quality of Service:  2.0
  • Responsiveness:  4.0
  • Professionalism:  0.0
  • Value:  0.0
  • Flexibility:  0.0
DO NOT ORDER FROM YBRIDAL. THE DRESS THEY SENT WAS SIGNIFICANTLY DIFFERENT THAN THE ONE PICTURED. THEY REFUSED TO DO ANYTHING TO FIX THE SITUATION.
Wedding: 08/11/2012
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I was gutsy and took a risk on my wedding dress. I ordered it online at yes bridal. I knew I loved the designer Jim Hjelm, but didn't want to spend thousands of dollars on my dress. This company that resides in Beijing, China replicates many famous designer's dresses. I really liked the Jim Hjelm dress item number jh8663. It is so pretty! Yes Bridal was able to make me one very similar for a tenth of what I would have paid. I ordered a size up, and had my family semstress take it in for me. I'm so glad I went went them. They stayed in contact with me via email. And answered any and all my questions. I was very pleased with them.
Wedding: 12/11/2010
Services Used: Dress & Attire
 720-881-1943
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2.4 out of 5.0
2.4
out of 5.0