Tmmpro Event Lighting, AV & DJ Services responded with the following comments:
Once again, congrats with your wedding and thank you for your feedback on Weddingwire.

Your wedding was about 5 months ago, so I don't recall all the specifics to your wedding. So please give me some leeway to any inaccuracy to my response.

1st of all, I thought I gave you a fair price. Your wedding was at Pasadena, not far from our studio, we are able to cut down on traveling time and gas. 2ndly, because I know the room really well, I was to minimize the amount of equipment needed for the room without compromising on the quality of work. 3rdly, We verbally agreed that they was a possibility that we could setup on Friday night, it made it really flexible for my staff and I. Lastly, you and your then Fi kept asking/begging for a discount, you gave the story of how you have friends/family all getting married. and you would them refereed to me.....I took it with a grain of salt but still gave u the benefit of the doubt! I still have faith in humanity....I recall, jokingly said you have huge rock on your finger....That is my wit and sense of humor...=)


Your wedding was middle of Summer, after multiple emails, onsite visit, and phone calls. We were still unable to come to an agreement. I did email to withdraw our services from your wedding because we had multiple requests for your date. In my line of business, we are basically a free agent until we get a signed contract and deposit. I would think in any line of business, you want to make yourself available to the highest bidder....unless a contract is signed. Once a contract is signed and received, you fulfill the contract.


The contract stipulated cash because our agreement that came with the discount (3% fee associated with CC or Paypal transaction) and it was due 5 days before your event. I don't see why I should drive to Burbank. My office is in Arcadia. I would think meeting 1/2 way is fair. BTW, distance from SG to Burbank is +/- 20 miles. I use to live in Burbank, off Olive & Verdugo. "Stubbornly, according to you."! I am not your maid, landscaper or plumber...why should I make home or office visit!


Now this portion, I don't remember all the detail. I might be 1/2 hour late, or have thought our meeting was the day after. In fact, I
might have waited inside the hotel for you. I recall the CPK is right next to Westin....$10 is a big deal???? I gave you a significant discount and you still make $10 an issue. I would think in life and business in general, you bend a little but don't take advantage of another person's hospitality. On your wedding date, we still gave you more pinlights than what your paid for.....most Lighting & Florists do that. It comes with the territory!



On the contract, I do have a request for a hot meal for my technician. I dont see what is wrong with have a crew fed some hot soup or hot bread. After a long day of work. Something hot does sooth the soul. We always leave 1 technician onsite for any last minute changes . if anything need to be dimmer to turned off during the course of the night. It is standard policy...



Now what is disturbing. What I put on FB is suppose to be for my friends or so on. If you got this information from a 3rd party then let it be. Furthermore, I don't even think it was aim at you because I wasn't there for your meal. We setup and I took off....I don't know what you fed my tech. I did have a soda when I came back after 10Pm to wait to strike down....



I dj and I have to admit. I still get excited when we do a location that feed us an awesome meal. After many years in the industry, I still get butterflies and still get excited. I would think, if you feed your vendors good. Most of them would have more energy and go above beyond.... I don't see why you would take offense to me postin Prime Rib. I djed that night at Summit House (11/14) at my friend's wedding! 2 things I get stoked about: Korean BBQ & Prime Rib...Some people eat to live, I live to eat. That explains my bulge...lol


The last portion of your remark...It is your opinion and let it be!


Lastly, I am actually happy you took your time and left me this feedback. 9 positive feedbacks and 1 bad. My staff and I are not perfect...There is always room for improvement. I am contend with a 9/10 positive feedbacks and 6 endorsements....


BTW, here is clip of your setup: http://www.youtube.com/watch?v=qs31RiWYnkU


We received many Pasadena Westin clients over the last 12 months. Many were impressed by the quality of the work we did at your event. What is ironic, is one of your guests contacted us to dj/lighting for her wedding for 2/19 (Esther) at Pasadena Westin. We are already booked for that date and forward it to Conrad (your dj)....If you did refer us that gig, thank you but I'm baffled....

Best with everything...Once again, congrats with your wedding and thank you for your feedback on Weddingwire. Your wedding was about 5 months ago, so I don't recall all the specifics to your wedding. So please give me some leeway to any inaccuracy to my response. 1st of all, I thought I gave you a fair price. Your wedding was at Pasadena, not far from our studio, we are able to cut down on traveling time and gas. 2ndly, because I know the room really well, I was to minimize the amount of equipment needed for the room without compromising on the quality of work. 3rdly, We verbally agreed that they was a possibility that we could setup on Friday night, it made it really flexible for my staff and I. Lastly, you and your then Fi kept asking/begging for a discount, you gave the story of how you have friends/family all getting married. and you would them refereed to me.....I took it with a grain of salt but still gave u the benefit of the doubt! I still have faith in humanity....I recall, jokingly said you have huge rock on your finger....That is my wit and sense of humor...=) Your wedding was middle of Summer, after multiple emails, onsite visit, and phone calls. We were still unable to come to an agreement. I did email to withdraw our services from your wedding because we had multiple requests for your date. In my line of business, we are basically a free agent until we get a signed contract and deposit. I would think in any line of business, you want to make yourself available to the highest bidder....unless a contract is signed. Once a contract is signed and received, you fulfill the contract. The contract stipulated cash because our agreement that came with the discount (3% fee associated with CC or Paypal transaction) and it was due 5 days before your event. I don't see why I should drive to Burbank. My office is in Arcadia. I would think meeting 1/2 way is fair. BTW, distance from SG to Burbank is +/- 20 miles. I use to live in Burbank, off Olive & Verdugo. "Stubbornly, according to you."! I am not your maid, landscaper or plumber...why should I make home or office visit! Now this portion, I don't remember all the detail. I might be 1/2 hour late, or have thought our meeting was the day after. In fact, I might have waited inside the hotel for you. I recall the CPK is right next to Westin....$10 is a big deal???? I gave you a significant discount and you still make $10 an issue. I would think in life and business in general, you bend a little but don't take advantage of another person's hospitality. On your wedding date, we still gave you more pinlights than what your paid for.....most Lighting & Florists do that. It comes with the territory! On the contract, I do have a request for a hot meal for my technician. I dont see what is wrong with have a crew fed some hot soup or hot bread. After a long day of work. Something hot does sooth the soul. We always leave 1 technician onsite for any last minute changes . if anything need to be dimmer to turned off during the course of the night. It is standard policy... Now what is disturbing. What I put on FB is suppose to be for my friends or so on. If you got this information from a 3rd party then let it be. Furthermore, I don't even think it was aim at you because I wasn't there for your meal. We setup and I took off....I don't know what you fed my tech. I did have a soda when I came back after 10Pm to wait to strike down.... I dj and I have to admit. I still get excited when we do a location that feed us an awesome meal. After many years in the industry, I still get butterflies and still get excited. I would think, if you feed your vendors good. Most of them would have more energy and go above beyond.... I don't see why you would take offense to me postin Prime Rib. I djed that night at Summit House (11/14) at my friend's wedding! 2 things I get stoked about: Korean BBQ & Prime Rib...Some people eat to live, I live to eat. That explains my bulge...lol The last portion of your remark...It is your opinion and let it be! Lastly, I am actually happy you took your time and left me this feedback. 9 positive feedbacks and 1 bad. My staff and I are not perfect...There is always room for improvement. I am contend with a 9/10 positive feedbacks and 6 endorsements.... BTW, here is clip of your setup: http://www.youtube.com/watch?v=qs31RiWYnkU We received many Pasadena Westin clients over the last 12 months. Many were impressed by the quality of the work we did at your event. What is ironic, is one of your guests contacted us to dj/lighting for her wedding for 2/19 (Esther) at Pasadena Westin. We are already booked for that date and forward it to Conrad (your dj)....If you did refer us that gig, thank you but I'm baffled.... Best with everything...

Tmmpro Event Lighting, AV & DJ Services responded with the following comments:
Once again, congrats with your wedding and thank you for having us part of your beautiful date.

I recall the music situation...That night I played multiples instrumental Vietnamese music given to me by you on the date of the wedding. The dilemma, 1/2 your guests were Non-Asian. more of than 3 - 4 of them came up to me and requested something more upbeat and disco era....

It is a catch 22, you want to please the bride and on the same token, you also want to please your guests...

Best wishes..Once again, congrats with your wedding and thank you for having us part of your beautiful date. I recall the music situation...That night I played multiples instrumental Vietnamese music given to me by you on the date of the wedding. The dilemma, 1/2 your guests were Non-Asian. more of than 3 - 4 of them came up to me and requested something more upbeat and disco era.... It is a catch 22, you want to please the bride and on the same token, you also want to please your guests... Best wishes..