I had no issues. Things moved quickly and they did everything I asked. I even received a free veil!

I did not get my dress here but I loved the selection. So many dresses at great prices. The staff are helpful as well.
note, you can only take 8 dresses in the change room - choose carefully ;)

The bridal store has amazing service. The sales women allowed you to pull dresses and then narrowed now the selection based on what you liked and didn't like about the dresses. They ensured I left with the dress that was right for me.
They made sure I looked perfect on my wedding day.

All the reviews I read are correct.
Customer service is very limited.
Selection is great.
Prices are good.
Seamstresses are very talented and meticulous.

I looked for bridal gowns here and chose not to buy from this store based on their customer service! Not one person said hello to me when I walked in and the staff made me feel like a criminal. I wasnt allowed to touch anything and one sales person actually took a veil out of my hand and put it back on the rack.

there is an incredible selection of dresses, especially if youre plus sized but the service was aweful

Werent very helpful, alteration costs were ridiculous, some staff was great others wouldnt give you the time of day - but I loved my dress (Pronovias) fantastic construction and absolutely gorgeous

They have a lot of selection, especially for brides who are plus size. The representatives where less then friendly and seemed occupied with other things even though I made an appointment and came during a slow day - I was the only customer in the store. the prices are reasonable but I was very turned off by their customer service - I would recommend looking through their selection but spending your money at an establishment that appreciates your business

If i hadn't absolutely fallin in love with my dress I would have not purchased it from Windsor bridal. They are unwilling to bend and work around your schedule. The owner has zero personable skills and should not be working at the front desk ... greeting customers!! They have a huge selection of bridal dresses are great values, but unless you have a tone of patience i would not recommend going there

Found my dream dress after only trying on 4 others! They were helpful and accomodating! Thanks!

Alot to choose from, friendly staff, very helpful, alot of fittings, the dress fit perfectly and you can rent other accessories...