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Weddings By Debbie
20235 Katy Frwy STE B
Houston/Katy, TX 77450 (map)
Website:
Visit my website »
Services:
Bride, Bridesmaids, Mother of the Bride, Mother of...
Accessories:
Hair Accessories, Jewelry, Shoes, Veils
Services Used:
Dress & Attire
Lots of wedding dresses to choose from!
Services Used:
Dress & Attire
Good selection of dresses are very good service.
Services Used:
Dress & Attire
Tons of selection to find the style you want. They took exceptional care in pressing and getting my dress ready.
Services Used:
Dress & Attire
The selection of my wedding dress went pretty well. I took only my Mom and her and I got there and pretty much walked the store looking at different styles. They have it arranged by budget price so that made it pretty easy. The sales consultant was helpful and as we were looking brought some dresses and if I said I didn't like them she didn't pressure me to try them on or anything. In the end it came down to 2 and they helped me get in and out of them as much as I needed to so I could compare and make a decision. So that was a good experience. However, anytime I would call the store after purchasing the dress whoever answered often seemed unfriendly and to have an attitude problem. Someone had called me to tell me that my dress was in and made me an appointment for alterations. I called not 5 minutes later to change the date from that Thursday to the next Tuesday and was told that the person who schedules the alterations wasn't in that day. I said really? Well there's a Jessica or Jennifer who just called me and I just scheduled an appointment and she insisted on no, there's nobody there by that name. I said to let me talk to someone else and that's when she's like oh, hold one moment, I think she might be here. Even on one occasion when my Mom and I went to look for her mother of the bride dress we walked in and weren't greeted right away, the lady at the computer didn't even lift her head to acknowledge us so I thought ok, well we're just going to go look then. As we made our way to the left where they have those dresses she all of a sudden looks up and says, 'Ma'am, ma'am." Then I guess we were important. By then it was too late for me and I kept walking but my Mom went out and talked to her.
The actual alterations were great. I'm short and my dress was long and had a long train and it was going to have to be bustled. I was a little putoff at first because it seemed the lady had an attitude without me even coming out of the dressing room but there was nobody else I would trust to work on my dress so I put that aside and went out there. I could tell she was having a rough day because people kept coming up to her while she was working with me so I let it slide. By the end of my appointment she was much better and she was great on the appointment after that. She did a wonderful job and everyone loved the way the bustle looked at the reception. But as everyone else says, the appointments do tend to run late. We'd show up on time and have to wait maybe 30 minutes. But Lupe did a truly great job and I'm glad I got them done there.
Services Used:
Dress & Attire
This is a great place to purchase your dress. The shop is very beautiful and large. There are many dresses there for the bride and her party. They also offer 10% off if you purchase at your 1st appointment and 10% to your bride's maids. They also do alterations and the lady that does them is wonderful. I loved working with her. She was funny, quick and made sure that my dress turned out perfect. Only down side is that you aren't allowed to bring anyone under the age of 12. I completely understand this rule but unfortunatly my niece was 11 and also a Jr. Bride's maid. Overall I loved shopping there.
Services Used:
Dress & Attire
Lina was amazing there! The people there aren't the nicest. Come on you have one of the best jobs in the world...SMILE! The dresses are beautiful! Alterations is a little wishy washy. They are usually late for appointments but they got the job done. I wouldn't trust my dress with just anyone. I would go back there again even though I know what to expect.
Services Used:
Dress & Attire
If you are looking for selection and great service on the purchasing side, you have found the right place! They have a huge selection of the best name brand wedding gown designers. You don't want to pass them up if you are simply looking at all your options. I tried on 50+ wedding dresses before I found the one here! There is absolutely no pressure to buy and you get a discount on your first visit. My dress even came in early. Make an appointment and don't cancel because they book up pretty fast.
The alterations side of the situation is a bit different. You MUST have an appointment for everything. From alterations to steaming to picking the dress up and dropping it off again, you have to have an appointment. Alterations are a bit high priced for me and added over $1000 to my final total but it was worth it and the woman that does the alterations here is amazing, she knows what she is doing. The appointments here are not very convenient and they aren't flexible but if you can make it work. Also, it is very hard to get a hold of someone on the telephone on this side because they are always so busy and they might not call you back. You have to pay for alterations up front! They were always friendly when I walked in the door and did try to make as many accomodations as possible. They even wrote sweet notes on my dress wrapping when we picked it up for portraits and the wedding day. Great place!
Services Used:
Dress & Attire
The consultant I had was very helpful! It only took me saying that I liked the look of a dress I saw in there that was wayyy out of my budget and she brought me pretty much a replica of that dress in a different designer and for much less! She pulled all of the dresses that I had looked up online as well and then still brought me dresses that matched my taste that she thought I would like. The business itself is amazing as well. I loved that they dont allow children in the store, I know that may hinder some people but it was actually refreshing to be able to enjoy that moment with my bridesmaids with champagne and all without a bunch of kids running around like they have no parents. They just remodelled and the store is so beautiful! They also have bridesmaids and mother of the bride section as well as a whole prom section. Very pleased with my experience.
Services Used:
Dress & Attire
Great service and very friendly.
Services Used:
Dress & Attire
Very professional, dresses were a little expensive. Alterations were WAY over priced!
Services Used:
Dress & Attire
I purchased my wedding dress at Weddings by Debbie in December 2010. The store has a great selection of dresses and my consultant was patient and helpful. Their prices seemed reasonable. I found my dress after trying on 10 or so other gowns and purchased it on my first visit.
The helpfulness of the staff ends after you purchase your gown. The only people who were pleasant to work with after I paid for the dress were the nice women in the pressing department. I was told it would take 6 months for my dress to come in. I was trying to schedule bridal photographs with my photographer (I had moved out of state by this time and needed to schedule my bridals in advance so that I could buy plane tickets, etc) and called the store after 5 months to see if they could tell me that my dress would be in on time. At 10 am one of the staff told me that they would check and call me back in a few minutes. When I hadn't heard anything by 6 pm, I called back to check on my request. The manager YELLED at me for calling back and told me that my dress had already arrived at the store and that I needed to pay the balance right away. I told her that there was no way I would pay for the remainder of the dress without seeing it and made an appointment to come in to try the dress on during my next visit to Houston, which was two weeks away. During that two week time I received two more calls from the same rude manager telling me to pay for the dress! I came in to try on the dress at 6 pm on a weeknight (ie no bridal sales were occurring then) and the difference in the staff attitudes from my first visit was stunning. We could hear staff members fighting and cursing in the back room and the alterations woman was fighting with a family who was there getting a prom dress altered. We asked them to price the alterations that were necessary, just for a point of reference. It was difficult to communicate with their alterations staff and the faces of the other customers in the room told me that I did not want to use them for my alterations! We took my dress to Katy Bridal and Tux for its alterations (HIGHLY recommend their seamstress Kristen!!!) and found that the alterations estimate that Weddings by Debbie had provided was TWICE the amount that Katy Bridal and Tux charged. My mother and I decided that we needed to get the dress out of there ASAP! We scheduled the free pressing and she picked it up the following week. So glad to be done with Weddings by Debbie! If you are looking for any level service in addition to a wedding dress PLEASE GO ELSEWHERE!!!!!!
Services Used:
Dress & Attire
I loved this place! Too bad I never plan on buying another wedding dress. Their new location is beautiful inside. The staff made it a very pleasant and easy experience. My dress was perfect! And, after the wedding, they were very helpful in supplying dress preservation resources.
Services Used:
Dress & Attire
They have three different departments - Sales, Alterations, and Pressing/Cleaning
Sales - the sales department is immediately warm and welcoming (even more so if you are dressed nicely and come with your entourage). Kate was my salesperson and she was AMAZING! The best part of my experience at the store. Everyone else made me feel rushed and pressured to purchase more than just the gown. I was not called upon my gown's arrival and I had to keep checking back. That was a bit frustrating since I was on a short timeline. I liked the 10% buy on first visit offer and over all I was very happy with my unique and beautiful dress. Alterations - They were the most busy but accommodating people ever. Lupe definitely runs a tight ship and she tells it like it is and with my last minute emergency alterations, she really helped me out A LOT!! I do agree that alterations cost a lot but in the end, everything worked out. My dress was so unique that it was best to do it in-house. Make sure you check EVERYTHING about the dress and that it's right - I like how they don't let you leave until you're 100% satisfied so make sure you check! I also suggest WALKING ON CARPET in the dressing room after your dress has been altered. They have a wooden floor in the main area but if you're going to walk on carpet on your big day, it'll make a HUGE difference! I almost tripped going down the aisle so I feel like it should've been a bit shorter in the front. Pressing/Cleaning - THEY'RE THE BEST and nicest people there!! They were the last people I faced and it was just a breath of fresh air to be greeted with such genuineness! I am only recommending this vendor due to their large selection of dresses.
Services Used:
Dress & Attire
Realize that buying a wedding gown is only 1% of the event...having it ready and perfect the day of the wedding is the other 99%.
Great SALES staff thus the 2 stars...but buyer BEWARE!! The friendliness and professionalism stopped after the dress was paid for in full! The Dress was ordered 9 months in advance and was ordered 3" longer due to my daughter's height, no additional alterations were to be made to this size 4 dress. We received a call that the dress was in but would have to wait 3 wks to get an appt. for her intial fitting due to their backlog of clients. No problem, we still had 3 months to go before the wedding. They NEVER checked the dress to make sure the order had been filled properly. Not only had the added length not been done, the order was read incorrectly and the dress was made 3" SHORTER!! This made it 6" too short!!!! This is not the experience you want as a bride-to-be! We understand mistakes can be made, but when I questioned the alterations dept. head as to why this wasn't discovered until we got there for our appointment, she insulted me by telling me that the $2500.00 dress was NOT considered couture so they had no reason to check it!!!!!!!!!!!! A 2nd dress was rush ordered only to arrive at the original length which was 3" too short still. The entire back of the dress had to be undone and REDONE not once but TWICE!! Not because we were unreasonable, but because the entire train of the dress was sown to the left of center...2 X's!!! They lost emails of changes that were PAID for in advance! When I got tired of being referred to as Mrs. ____, my ex's last name and asked the lady to please call me by my actual last name, she responded with "well you know what I mean"! We live 80 miles from this boutique and all of the extra trips because of their lack of professionalism and customer service cost us a pretty penny! They were inconsiderate and rude. On one of the visits, the owner, Debbie, came out to watch our fitting. She stood off to the side and never once introduced herself! They did give us a credit of $100.00 on the dress for not lengthening it the 2nd time, but only because we PAID to have it lengthened...we had to settle with the original dress length of 3" too short because at this point in time we had NO OTHER CHOICE, it was too late to order a 3rd dress! It was too late to go anywhere else unless we wanted to settle for an off the hanger dress! I made the grave mistake of not reading the reviews on Weddings by Debbie BEFORE we went there to look. My daughter had seen an add for discounts on bridesmaids dresses and a discounted price for the gown if she purchased on her 1st visit, my mistake!! Needless to say, we bought the bridesmaid's dresses at Princess Bridal in Spring, TX. My biggest regret is that we did not buy my daughter's wedding gown there as well! I truly hope that anyone considering Weddings by Debbie takes this review to heart and goes elsewhere!! I pray that EVERY bride has a wonderful dress experience because in my book, it's one of the MOST IMPORTANT events of the whole process...DO NOT chance ruining your experience by shopping here!
Services Used:
Dress & Attire
I purchased my dress at Weddings By Debbie, and I absolutely LOVED my dress. I was measured perfectly and I did not require any alterations other than having my bustle done. I was a little worried when I had read previous reviews with them doing the alterations, but as long as you do not wait until the last minute to find your dress and you allow a good 6-8 months for delivery and alterations you will be fine. I did not have any issues with scheduling my fittings or with the alterations department. The only reason I did not give an overall 5 star rating, is because they did not call me when my dress arrived in the store. I just happened to give them a call a week after it was due to be in, and it was not until then they said yes my dress had arrived. Other than that the service was great.
Services Used:
Dress & Attire
Such a wonderful array of bridal gowns. I wsn't expecting to fall in love with a dress so below my budget. It was half off! The alterations department were WONDERFUL!! They are angels with a needle! They were able to take in my dress, add buttons down the back (the designer forgot to add), hem, the bussle. in three days! I had to pay a small rush fee.
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