Jennifer and Taylor
Wedding: 04/25/2009
Reviews:
8
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The Waterford in Springfield was fantastic. The fact that the reception venue also included catering was a huge plus for us. We didn't need to worry about the venue communicating and coordinating with a food service provider, and this was very helpful.
The place itself is very nice. They have suites available for the bride and groom to relax and eat before the reception, and it includes a private bathroom. We were brought a sampling of the appetizers we wanted, and had sodas and wine chilled and waiting for us when we arrived.
They have a variety of packages available, and everyone at the Springfield branch of Waterford was very friendly and helpful. Saul especially was great...he responded quickly to emails and phone calls and met with us several times to ensure that they knew exactly what we wanted.
The Waterford provides services that other venues do not. They put our favors, centerpieces, place cards, guest books, photos, etc. We saved hundreds of dollars by going with them instead of using a "day of" coordinator. There was a coordinator there (included in the package price!) who was always available if we needed anything, and she made sure everything went smoothly. The wait staff were fantastic, and provided our guests with whatever they needed.
The food was fantastic and the venue itself was beautiful. HIGHLY RECOMMEND!
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Reviewed On:
05/09/2009
Services Used:
Ceremony & Reception Venue, Catering
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Shandagirl
Wedding: 03/06/2009
Reviews:
2
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Food was wonderful and wait staff was very attentive.
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Reviewed On:
05/16/2009
Services Used:
Ceremony & Reception Venue, Catering
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Beth
Wedding: 12/20/2008
Reviews:
1
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We had a great Holiday Event for our company and everyone was very impressed. We will not hesitate to use this facility again.
Thank you
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Reviewed On:
01/12/2009
Services Used:
Unique Services (Other)
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Donna
Wedding: 12/10/2008
Reviews:
1
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This was not a wedding I attended, it was the annual Washington Post Christmas Party. First time I had ever been to the Waterford in Springfield and I was very impresed with how nice it was. The food was exceptionally good but......the service was horrible! I left saying...I'd never recommend this place unless they put their food service people through some training. It was just horrible, but like I said the food was great. The servers around us could not speak one word of English. Needless to say, we had to use hand signs to try to communicate. If they were trained how to serve, maybe there wouldn't be a need to speak English. They could just serve. We were never served our food, someone at our table finally went and found some trays with food on them. Our table was never cleared after we ate. The coffee cups were offered to us, but no one offered us coffee. We finally caught a girl passing with a coffee pot in her hand. THEN, she only fillled three cups and went on to the next table pouring coffee. We then had to catch someone else passing for coffee. We waited forever for the dessert and when that finally came, she served everyone at the table except my husband! Keep in mind we are still looking at our dirty dishes. I have not been able to speak to the person at the Post who plans these function, but they need to know about this. I wish it was so that we could have the party there again next year, but the service has to be much improved!
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Reviewed On:
12/11/2008
Services Used:
Unique Services (Other)
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Kendra and Scott
Wedding: 12/06/2008
Reviews:
5
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Everything was great. We felt like Kings and Queens. Some advice: When you sign the deposit, you have to guarantee the number of people-- AND you will pay for this amount. So give them an ultra low number and budget for a high number. This way you truly end up paying for only the people who come.
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Reviewed On:
12/27/2008
Services Used:
Ceremony & Reception Venue, Catering
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Yankee girl
Wedding: 11/09/2008
Reviews:
5
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The Waterford was great! They really made my day special and they help out whenever you need it. I would recommend this venue to ANYONE getting married!!! They are incredibly affordable and it was just a great experience working with them.
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Reviewed On:
11/11/2008
Services Used:
Ceremony & Reception Venue
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mattrenn
Wedding: 11/01/2008
Reviews:
1
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This establishment had the nerve to refuse to reschedule an event for a couple whose groom was called to Iraq as an Army Reservist. They stated the fee for moving the date was $2000. I would hope that someone who puts their life on the line would get a special consideration, but no these greedy people felt it necessary to take advantage of a soldiers sacrifice. This story aired on FOX5 News. Please do not use this wedding reception facility, show them some things are worth more than money!!!!
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Reviewed On:
11/13/2008
Services Used:
Ceremony & Reception Venue
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Christina
Wedding: 10/04/2008
Reviews:
5
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Amazing! They were always available and accomodating. Friendly staff that made me feel at ease. Wonderful food and beautiful venue. Highly recommended.
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Reviewed On:
10/08/2008
Services Used:
Ceremony & Reception Venue
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cookymc
Wedding: 08/23/2008
Reviews:
5
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The Waterford was a beautiful setting for my wedding and reception. The staff was very responsive and helpful and the catering was superb. I couldn't have asked for a better arrangement.
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Reviewed On:
11/19/2008
Services Used:
Ceremony & Reception Venue
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Maria
Wedding: 07/12/2008
Reviews:
5
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I am so happy that I had my reception at the Waterford at Springfield... I still receive compliments!!! The ballrooms are gorgeous, the food is delicious and all of the staff is extremely accomadating and friendly... on our wedding day we were treated like royalty. The staff was very responsive to my last minute emails and changes... and they always helped me with a smile on their face!!!
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Reviewed On:
07/21/2008
Services Used:
Ceremony & Reception Venue
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Raven and Andrew
Wedding: 07/04/2008
Reviews:
1
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All the staff catered to our specific needs and if we wanted something a little bit different they did it for us. tim Jones was awesome and worked with us to make sure we got taken care of.
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Reviewed On:
07/28/2008
Services Used:
Ceremony & Reception Venue
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Beth
Wedding: 06/06/2008
Reviews:
5
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The Waterford at Springfield had beautiful ballrooms to choose from, the food was great, and the service was professional and super friendly. A great value for the reasonable price!
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Reviewed On:
09/02/2008
Services Used:
Ceremony & Reception Venue, Catering
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Elizabeth
Wedding: 05/24/2008
Reviews:
5
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Waterford was a perfect place for our wedding. The staff was friendly, and ALWAYS available whenever I dropped in for questions, requests, and details. They were amazing and the food was the best!
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Reviewed On:
05/19/2009
Services Used:
Ceremony & Reception Venue
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Amelia
Wedding: 04/12/2008
Reviews:
5
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The Waterford did a great job with our reception. The food was really good and the staff was very attentive. At the end of the night they even helped us gather together our gifts and extra cake to take home. We went with the Springfield location because it's newer and looked much nicer than the Fair Oaks location. We made several changes at the last minute and we had no problems with them or coordinating with other vendors.
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Reviewed On:
05/12/2008
Services Used:
Ceremony & Reception Venue, Catering
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asmith
Wedding: 11/30/2007
Reviews:
5
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The waterford was a very afforadable way to have a wedding, the venue, food, and open bar were all included for 9, 000 for 145 people. They were very accomidating and helpful.
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Reviewed On:
02/17/2008
Services Used:
Ceremony & Reception Venue
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4.3/5.0
