3.4 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(3.5/5.0)
	Value For Cost:		(3.0/5.0)
	Flexibility:		(3.0/5.0)

Beautiful venue and great food. There was some confusion and last minute changes to the room that we were to use, but otherwise things went very smoothly, looked great, and we had a great time. If you choose to also have your ceremony there and want to be up on a riser, ask for it to be covered or bring something to cover it with you. They are black and silver and just kind of stand out in an otherwise beautiful atmosphere.

4.8 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(4.5/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.5/5.0)

We had both our ceremony and reception at the Waterford at Fair Oaks.

Our ceremony was in the morning and reception in the afternoon.

We got there prior to Waterford opening but as soon as the Chef saw us, he opened the door and led us to the Bridal Suite.

The Manager came up and asked if we needed any drinks or food. They brought us some drinks while I got my makeup and hair done.

Waterford's Service the entire day was outstanding. They asked us several times what we wanted and provided it with no problems. They made suggestions for our reception once I told them my ideas. They executed everything exactly as I had asked.

The food was wonderful as well.

During the planning process, they were quick to respond to any e-mails and/or phone calls.

All the setups for the ceremony, cocktail hours and reception were better than I had imagined. It was the best value that I found from all the places we had looked at.

We had an excellent experiece at Waterford and could not be more pleased with their service, staff, food and execution.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

We were extremely pleased with our reception and would recommend the Waterford to anyone planning a wedding. The venue was exceptional and the staff was very kind and organized. Our wedding reception was beautiful and such a fun day...and stress free! What else could a bride ask for!!!???? Thanks Waterford!

4.7 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(4.5/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Waterford helped make my wedding reception one that people still rave about. They accomodated to everything we needed or asked for. I was referred to this place by a coworker - and it is the best place by far for what you get for your money.

The staff was great, the food was phenomenal... the atmosphere was wonderful.

I had to give them high points for all aspects, even though we encountered a terrible thing there. We had some of our cards stolen from the gift table / card box - it ended up about $2500 worth... but I can't complain because once we started dealing with the Waterford, their insurance company kicked in and replaced the value of the items stolen. I like how now you can have a FFX County Cop there for $50/hr - I don't believe they had that available when we had our wedding - I would recommend it for peace of mind!

The Waterford makes me want to have my wedding all over again, it was so spectacular. They really give you everything you want, plus more.

4.5 out of 5.0	Quality of Service:		(4.5/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.5/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.5/5.0)

Everyone we worked with was well organized and they answered all my questions promptly. The head waiter catered to our every need from the minute we walked through the doors to the minute we left. Bringing us drinks and food making sure we had it all.

3.7 out of 5.0	Quality of Service:		(3.5/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.5/5.0)

When looking for a reception site, both my husband and I were impressed by the Waterford’s track record on weddings along with their service and price.

We worked with Kimberly and Chris who were in contact with us during the wedding planning.

The day of the wedding there was a small confusion regarding our seating arrangements, however the staff at the Waterford were quick and help resolve the situation.

Great place to have both your ceremony and reception (we only had our reception there). I wouldn’t recommend it if you are looking for a very private venue since there were two other wedding receptions going on during ours. The location is big enough that you don’t necessary notice the other events, but your guests will intermingle with the other guest in the main area and when using the restrooms.

Also, if you are planning to have an afternoon reception, beware that the Waterford will most likely have an evening reception right after yours is over so you may be forced to move out quickly so the staff can set up for the other event.

3.9 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.5/5.0)

I LOVED the Waterford. We chose Waterford because we didn't want to do a hotel but our guest list was too big for Wolftrap, Meadowlark, etc. Waterford was not only the most affordable, but also a beautiful venue. We dealt with both Chris and Kim, and both were very nice and accommodating. We booked way back in December for our November wedding, and then didn't have contact with them until August for our tasting. We did another meeting a week before the wedding to finalize the numbers and confirm the floor plan. We did a sweetheart table and 18 10-tops in the Alexander Ballroom. The staff over there has everything down to a T and the night ran smoothly. The food is amazing -- during cocktails we had petite crab cakes (YUM), mini beef wellingtons and duck & apricot purses, along with an antipasto display. Then during the buffet dinner, we had Waterford salad, Italian roasted vegetables and steamed asparagus, garlic smashed potatoes, stuffed autumn chicken (YUM) and 3 Strip Peppercorn Steak (YUM). The bar was busy the whole night. The wait staff and captain were efficient and friendly. The room got a little warm with all of our guests and all of that dancing, but we never once heard any of the other parties going on in the venue. Overall, it was a great venue for a great price!

4.7 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.5/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Good food, good staff, but need to be specific with staff on what you want because they might not arrange items as you specified originally. Otherwise, good reception venue.

4.8 out of 5.0	Quality of Service:		(4.5/5.0)
	Responsiveness:		(4.5/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Waterford at Fair Oaks is a great venue. We opted for a buffet dinner and the food and service was fabulous. Highly recommend!

4.7 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(4.5/5.0)
	Flexibility:		(5.0/5.0)

The people in the planning office were not always the most pleasant, but the catering manager and the staff that worked the actual wedding and reception went out of their way to make sure everything went perfectly.

4.0 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(3.5/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.0/5.0)

I got married and had my reception at the Waterford in Fairfax, Va. The ceremony was beautiful, the room was perfect, everything went off without a hitch. The food was great, all my guest loved it.

The only complaint I have was the room that I had to use to get ready in, was basically an attic upstairs, that was small, kinda dirty and only had one plug and no bathroom. The other thing that we didn't like was that my ceremony wasn't the only one going on that day so things got kind of confusing. We had to get ready in the same room as the other bride and some of our stuff got mixed up. Even some of our gifts got mixed up.

Other then that, the day went off without a hitch. I have been to the new Springfield Location and it's so much nicer.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Waterford was wonderful! I would recommend to anyone planning a wedding or other event!

4.8 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(5.0/5.0)

We had our rehearsal dinner here and it was marvelous. The staff was very accommodating and had the food and set up that we needed. The food was hot and tasty and there was a lot of it. Very elegant dining experience. Beautiful facility.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

This was a gorgeous place to have the ceremony. Thank you guys!