VIP Limousine Service, Inc. 4.4 out of 5.0 4.4/5.0
5820 County Line Rd. , Lenox, MI 48048
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586-716-1500
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Overall Rating
Quality of Service:
   4.4 out of 5.0 (4.5/5.0)
Responsiveness:
   4.5 out of 5.0 (4.6/5.0)
Professionalism:
   4.5 out of 5.0 (4.5/5.0)
Value For Cost:
   4.2 out of 5.0 (4.2/5.0)
Flexibility:
   4.3 out of 5.0 (4.4/5.0)

 
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bettyboop54
Wedding: 10/02/2009
Reviews: 14
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We supplied the transportation for our bridal party and their significant others, so we ended up renting the Coach limo (bus). For five hours (photos, ceremony, and transportation to reception), our cost was $680 plus gratutity of 20%. This company has monthly coupon specials on their website, so we were able to get an additional $50.00 off using that.

Our experience with them was great. They were on time to pick up the bridesmaids, and they knew exactly where we were going and didn't have to ask for directions from anyone on the bus. We used them for five hours and we got to the hall just as our time expired, and the driver didn't charge us for the extra 5 - 10 minutes we took to clean the bus out and get everyone organized. Great company!

Reviewed On:
10/21/2009

Services Used:
Transportation

lisamele
Wedding: 08/07/2009
Reviews: 5
4.4
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Limo did not hold the number of people it said it would- people had to sit on countertops to fit. It was a very nice limo, driver arrived 30 min. early just because, and was very helpful. I'd use them again, just order it for more seats than you actually need.

Reviewed On:
10/09/2009

Services Used:
Transportation

baskettplayr
Wedding: 05/10/2009
Reviews: 5
4.7
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This was the best limo service ever they did an amazing job and their limos were extremely clean... All around GREAT SERVICE!

Reviewed On:
05/26/2009

Services Used:
Transportation

Keith
Wedding: 04/20/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This was the best limo service ever they did an amazing job and their limos were extremely clean... All around GREAT SERVICE!

Reviewed On:
05/27/2009

Services Used:
Transportation

gerene37
Wedding: 07/18/2008
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

nice people

Reviewed On:
08/21/2008

Services Used:
Transportation

DetroitBride23
Wedding: 06/07/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Very nice workers, very nice driver - loved it, would use them again!

Reviewed On:
06/20/2008

Services Used:
Transportation

Nichole
Wedding: 04/19/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Dennis was the best! Very curtious, knew where he was going without further directions. All around the best limo driver we've ever had.

Reviewed On:
05/09/2008

Services Used:
Transportation

Jstrasz26
Wedding: 03/28/2008
Reviews: 5
4.5
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)

Nice and clean. Nice job.

Reviewed On:
01/13/2009

Services Used:
Transportation

Marta
Wedding: 09/14/2007
Reviews: 5
4.4
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The vehicle was lovely, clean, no spills or smells from the previous job. The driver was professional and on time, stuck to the schedule, no lee way but we did get what we paid for! Would recommend und use them again.

Reviewed On:
10/22/2008

Services Used:
Transportation

alface28
Wedding: 06/30/2007
Reviews: 5
3.4
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

I was pleased with the service, for the most part. However, I ordered two 300 C limos instead of a large SUV Limo for the whole party specifically because I work at Chrysler. VIP showed up with a 300 and a Cadillac limo--I was very disappointed. I was told my 300 broke down that morning.

Reviewed On:
07/28/2008

Services Used:
Transportation

Nia185
Wedding: 06/29/2007
Reviews: 7
3.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)

The limo was really nice, clean and on time. The driver was nice. I didnt like the receptionist at the venue. She came off rude and stuck up. She seemed to talk down to me. Not sure why. They didnt offer to many incentives on booking it for the wedding, with the bachelor parties. The men went out two weeks before the wedding and I went out one week before the wedding. We ended up renting limos from a seperate company because it was a better price.

We were really rushed on time. The driver began telling the father of the groom that we had to leave the church and be at the reception site in 10 minutes or we would be charged $150! So we had to wrap up our pictues and run (literally) back to the limo to get there on time.

Reviewed On:
04/17/2008

Services Used:
Transportation

Amanda
Wedding: 06/16/2007
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We had a great driver! we also got a really nice crys.300 for our limo, we had lots of room for everyone. and we got a great deal.

Reviewed On:
07/25/2009

Services Used:
Transportation

Katie
Wedding: 10/14/2006
Reviews: 5
3.0
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

The driver was very nice, but the limo was used for a high school homecoming the night before and smelled like vomit. That made for a very unpleasant ride.

Reviewed On:
07/07/2008

Services Used:
Transportation

Kristen
Wedding: 06/16/2006
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

This company was definitely the best bang for your buck. We went to other limo companies that were more expensive, and their limos were DISGUSTING. We almost didn't even go to this one because their prices were so good, we figured their limos would be even worse than the others. We were so wrong - their limos were GORGEOUS and CLEAN and they had a very extensive selection. Driver the day of was timely, friendly and did a great job carting us all around downtown for our day-long photo-shoot.

Reviewed On:
09/28/2008

Services Used:
Transportation

jpytel
Wedding: 06/16/2006
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

these guys were great. our limo driver was right on time, i had given him this long convoluted list of places we were going (we got pictures all around downtown detroit), and he did an awesome job. the limo was really clean and nice. it was the best price we found for a nice limo (we went to other cheaper places, and their limos were disgusting & some smelled).

Reviewed On:
01/04/2009

Services Used:
Transportation

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