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![]() 4.8
out of 5.0
Quality of Service: (5.0/5.0)
Responsiveness: (5.0/5.0)
Professionalism: (3.8/5.0)
Value: (5.0/5.0)
Flexibility: (5.0/5.0)
Services Used:
Dress & Attire
My husband and our fathers rented tuxes from Varsity Formalwear. The tuxes were fabulous AND my husband was able to see pictures online and choose them without even going into the store! This was so convenient!
The reason for the professionalism rating was because when we went to return the tuxes, they were not open like they said they would be. The note on the door said to leave rentals in the cleaners next door. While the cleaners door was open, there was absolutely no one inside. Other than that, working with Varsity Formalwear was super simple and sweet.
Services Used:
Dress & Attire, Unique Services (Other)
We had four groomsmen, the ring bearer and both of our fathers to find tuxes or suits for. We first went out of town to a couple of vendors in the Lincoln/Omaha area, and had a much higher cost in mind, and compromises galore on trying to match colors and all sorts of confusion. When i stopped in at the store, they immediately unraveled the confusion between the types of jackets and suits. When I knew what I wanted, they let me know their opinion, but let me still make the decision. On top of that, they had the suits IN STORE to rent, I saved SO much not having to have them shipped in!!!! They also let us know all their specials so we could get the best deal for our money. We had one groomsman who canceled the week of the wedding and the one who substituted in at the last minute with TOTALLY different measurements, coming in the day before the wedding for the first time, and they did the work right then to make any alterations!!! On top of that when they heard i was having difficulty getting someone to steam my dress, they offered to let it hang in their warehouse area and steam it themselves. There were wrinkles in it from storage and from moving home from college back to nebraska. They really went above and beyond to take care of us, and had all the variety and supply we had seen advertised in the bigger metro areas! Not to mention, a large variety of vest colors available. On top of that they even worked around my dress color which was a slight off white/ivory even for the grooms tux.
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