5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

My husband and I used Trophy Cupcakes for our wedding in September 2009. We picked Lemon, Carrot Walnut, Chocolate Vanilla and Snickerdoodle (which we also used for our cutting cake!) - Everything was better than I could've hoped for, the set-up was perfect, and all of my guests commented on how delicious everything was. We worked with both Jihan and Kinsey throughout the process and found that they were both informative, professional and very helpful!

Since our wedding we have gone back a couple of different times to check out the "specials" and new seasonal flavors!

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Great cupcakes. Beautiful presentation.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

Our cupcakes were absolutely wonderful! Jennifer Shea personally set them up, after about 9 months of emailing with me to get the decorations absolutely perfect. They take a lot of pride in their work and it shows. My grandpa, who thought wedding cupcakes were a strange idea, ended up eating two. You can't go wrong with Trophy Cupcakes!

4.0 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(4.5/5.0)
	Flexibility:		(3.0/5.0)

Trophy Cupcakes are my (and my husband's) favorite cupcakes in the world! So we knew we had to have them for our wedding. Their responsiveness to e-mails is a little slow, but give them a call and you'll be in touch with someone right away. Their tasting (YUM!) sent us into a sugar coma, but in a good way, and they usually give you leftovers to take home!

The cupcakes were beautiful. We didn't really customize them because we love the way they look already, and it's fairly expensive to have them customized. The only thing I wish is that we didn't have to pay extra for flavors they weren't already make on "our day" (They have a day-by-day schedule of what cupcakes they make that day.)

We got rave reviews from people who don't even like cupcakes and more from the people who do. They do a great job with set up and are really friendly. Plus they taste AMAZING.

4.0 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(4.0/5.0)

Super yummy cupcakes! Jennifer and Kinsey were very helpful, and the finished product was exactly what we had wanted. Would highly recommended.

3.2 out of 5.0	Quality of Service:		(2.5/5.0)
	Responsiveness:		(2.5/5.0)
	Professionalism:		(3.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(4.0/5.0)

I used Trophy Cupcakes for my reception and while their cupcakes were delicious, I was very disappointed in their service. When I first contacted them via email, I never received any response from 3 emails sent from 2 different email addresses requesting information. When I finally got a response, the person I dealt with primarily was not responsive to my emails or calls, despite leaving frantic messages in the week before my event. I would have switched vendors, but at the at point it was much to close to the date. I eventually was put in touch with a different person at Trophy who was much more responsive and helpful but by then it was too little to late.

Again, the cupcakes were delicious and we got many compliments on them, but if I had the time, I would have probably gone elsewhere for cupcakes.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

ABSOLUTELY amazing! Jennifer (the owner) followed through with everything and not one mistake was made. The cupcakes are amazing.... I highly recommend the COCONUT. The cake that you and the groom get to cut is absolutely amazing and fresh (you have an option of flavors from about 3-4 different ones) and then several different cupcake flavors to choose from. We had about 5! They were so popular. They are still my favorite cupcakes in the world! You can't do any better than TROPHY cupcakes and party for your wedding. Good Luck and have fun planning!

4.3 out of 5.0	Quality of Service:		(4.5/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(5.0/5.0)

It was a little difficult to initially make contact with Trophy, but once we did everything went smoothly. We got married in mid-December when things were not busy, and were able to book them on about 2-3 weeks notice. I got in on a group tasting and got to try a zillion flavors of cupcakes. I was so stuffed by the end!

We ended up getting the stand and one cupcake for each guest. We went with 4 different flavors and everyone loved them. We had a small cake on top because my husband wanted to do the traditional cake cutting. Yum yum :) We did not get the ribbon on the stand, I thought it looked better without it.

I LOVED having cupcakes at the reception. Each guest got to choose what flavor they wanted, and they were a huge hit. I would definitely recommend over the traditional wedding cake. Trophy was really easy to work with.

I would recommend Trophy Cupcake to brides looking to do something different than the traditional cake. You can still have a small cake on top (they can make a small cake of any of their cupcake flavors) for the cake cutting if you want.

Go in for a tasting if you are considering this vendor!

2.6 out of 5.0	Quality of Service:		(2.0/5.0)
	Responsiveness:		(2.0/5.0)
	Professionalism:		(2.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(2.0/5.0)

We were quite surprised at how poor the service was in the wedding dept. of such highly praised establishment. It took several emails over the course of a couple of weeks and more than a few phone calls to get any service. Then we went back and forth with them over the contract and colours, etc. I was so disenchanted that I almost went somewhere else but our deadline was very close so we stuck with them. They offered an extra dozen cupcakes for our troubles. But, then we didn't get to meet with them until 1 week before our wedding day. It was very nerveracking. Then on the day of the wedding they showed up 1 1/2 hours late with our cupcakes. It still turned out fine because they came while we were having our ceremony so noone knew the difference-except us.
Great product but not so great customer service.

4.2 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(4.5/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(4.0/5.0)
	Flexibility:		(3.5/5.0)

These cupcakes are amazing!! We had a tower of assorted mini cupcakes and they were a hit - everyone loved them! The ingredients are fresh and they look great on display...and the bite-size ones were perfect for our dessert buffet.

4.1 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(3.5/5.0)
	Professionalism:		(4.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(4.0/5.0)

OMG THESE WERE AMAZING! We were able to get mini cupcakes, so our guests could try all three flavors. And they were adorable. And we didn't have to do any ridiculous cake cutting. And they were SOOOO GOOD. The woman was on Martha Stewart, so what do you expect. And, instead of freezing some cake to eat on our anniversary we can just go down to trophy and order some more. For a couple bucks. LOVE IT.