Join Now   |   Log In   |   Are You A Vendor?
 
 
TM Weddings
"Your premiere wedding planning and design company"
UT
Services: Day-of Coordinator, Full Planning, Partial Planning
 
 
  Profile   Reviews (3)   Portfolio   FAQ    
2.9 out of 5.0
2.9
out of 5.0
Quality of Service:
 (2.5/5.0)
Responsiveness:
 (3.2/5.0)
Professionalism:
 (3.2/5.0)
Value:
 (2.5/5.0)
Flexibility:
 (3.2/5.0)
 
Sort By:
 
 
Luvin2thpick
Wedding:
06/06/2009
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Photography, Wedding Planning
 
I used Tracy Malone photography service for my wedding, TJ is the photographer, he is awesome, his work is very unique and their price are very reasonable. This service is great for brides who are looking for excellent quality of service but with a limited budget. I found their add at Craig List at first i was a little hisitated to call but once i finally met with Tracy and had a consultation with both Tracy and TJ i was happy with they're plan for my wedding. They arrived on time not with just 1 photographer but I had 3 professional photographers taking pictures of me and the wedding party. My guest was astonished with how many photographer was taking pictures during the wedding. The had unique ideas on most of the formal or stage photos, and i know that they plan on taking picture in a story book setting. I cannot wait until i see all the pictures they took and to review them for printing and editing. Tracy said that they took over 900 photos, i can only imangine how many beautiful pictures are in them. So thank you so much Tracy for not only providing excellent photography service but to answer all my weird questions regarding wedding planning, I can honestly say that with out you and your staff this wedding would not turn out the way it did... EXCELLENT....Thank you so much for helping me making my dream wedding come true.

Sincerely,
Jessica Eman
 
bmorebride
Wedding:
04/18/2009
1 Reviews
0.5
out of 5.0
Quality of Service:0.5 out of 5.0(0.5/5.0)
Responsiveness:0.5 out of 5.0(0.5/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:0.5 out of 5.0(0.5/5.0)
Services Used:
Flowers & Decor
 
I hired Tracy to do the decor for my wedding in April. The outcome of the her decor attempt was disastrous. It looked like something a 12 year could put together. She paid her for flowers for centerpieces - I guess she didn't know how to put them together on the wedding and that is why the end result was so shoddy. I am not making any of these allegations up. If you need proof please contact me. I have pictures of what we had both agreed upon and pictures of what she ended up doing on my wedding day.

Hire Tracy Malone at your own risk for your wedding planning needs. She is the most unprofessional vendor I have ever met. Please check out her Better Business profile. She has a C- rating because she is not truthful or honest in her business dealings.
 
v833
Wedding:
02/14/2009
1 Reviews
3.2
out of 5.0
Quality of Service:2.0 out of 5.0(2.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Flowers & Decor, Event Rentals
 
I was disappointed with Tracy Malone's service for my wedding. They did work with us greatly and give us a "deal" on silver ware rentals. My recommendation is, prior to receiving service be sure to physically check the material you are paying for! I was unfortunate to not be in a state of doing that myself upon renting.

Our agreement included two medium size flower bouquets for the stage, which I was charged for. However, NO flowers bouquets were provided as promised!!! Ignoring this very important detail in planning was disappointing to me. I trusted and depended on this service to provide the arrangements that were paid for. It would have made a tremendous impact on the look for the stage and our wedding pictures. The stage looked very dull :(

Finally, apparently some silverware was missing, so my credit card was charged extra money. Be sure to read all the fine prints in the agreement. Upon charging for the damages, they did not refund the charges for the service they didn't provide (flowers) until I called and requested it.
TM Weddings responded with the following comments:
Tracy Malone Weddings & Events respects the views and opinions of our clientle, whether positive or negative. Clients have to be willing to have a flexible budget if high end items are desired. Price negotiations are done with each client and unfortunately in cases of a lack of funds and with extremely low budgets, it is difficult to find a happy medium when clients want high end items but cannot afford them. It's always important to research the costs and value of items, fabric, decor materials, florals, labor, and provide samples of your vision. It is always in the clients best interest to view the quality of items and meet with designers when selecting rentals and decor materials prior to rather than on wedding day.

Clients are responsible for returning rental and decor items in the same condition and quantity as received. If items are not returned or returned damaged, then clients will be charged for any replacement costs. Refunds are processed within 4-6 weeks upon receipt of a refund request form, and will not be honored without this form.

Our goal on wedding day is to help our clients achieve a perfect wedding day and we hope to continue to achieve this.
 
 
 
mm/dd/yyyy
e.g. xxx-xxx-xxxx
Best Time to Contact:
2.9 out of 5.0
2.9
out of 5.0
You Might Also Consider...
SPONSORED RESULTS