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![]() 3.0
out of 5.0
Quality of Service: (2.8/5.0)
Responsiveness: (3.2/5.0)
Professionalism: (3.5/5.0)
Value: (1.8/5.0)
Flexibility: (3.8/5.0)
Services Used:
Transportation
They were a little late in picking us up, and definately overcharged for what we got. It was a very short ride and we paid 250 and I had a bachelorette party with a enormous limo all night for only 350...doesn't add up.
Services Used:
Transportation
We needed service only to take us from the hotel to the ceremony/reception site. We were charged for a 4 hour min, that would have been fine with me if we were able to use the 4 hours!! We were told that the charge would be 2 hours before and 2 hours after. We used 1 hour before and 1 hour after, the driver couldnt get us back to the hotel fast enough!! We had wanted to stop at a club on the way back just for a celebratory drink(on the way to the hotel) and he ignored us. The company AUTOMATICALLY tacs on 20% gratuity "because the driver's work for tips only" I told the company that I was going to give the driver a cash tip (we had a Credit card that was used expecially for the wedding and I wanted to keep the balance down. Anyway the driver NEVER told the office that we gave him a $60 tip, not worth it, and we were charged an additional $80.00 on our credit card!! I am still working on getting that credited back to my account, to no avail. Do not use this company!! What a rip off!!
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