The White Room Reviews

Meghan was our coordinator and let me tell you she was absolutely the best. I couldn't haven't asked for a better coordinator. She met with me and my family several times. Whenever we had questions she would either email back asap or meet with me. Our wedding night went awesome, everyone loved the food and said our venue was gorgeous. Meghan was super understanding and flexible as we had some issues with our bank. We had an amazing wedding night and Meghan did a great job of making sure everything went smoothly.

The White Room is a stunning wedding venue with an exceptional staff. We had our ceremony in the Villa Blanca and reception in the Grand Ballroom and both spaces were perfect for what we wanted. Our vision for our wedding was executed perfectly. Rebeccah was very helpful during the planning process and a joy to work with. Everyone working on the day of our wedding were all great as well.

We had our ceremony in the Villa Blanca and reception in the Loft and Rooftop and it was perfect! Rebeccah was awesome to work with and great at answering all of our questions throughout the planning process. Rebeccah and Alan did an amazing job making sure we were well taken care of throughout the entire night, ensuring we had plenty of food and drinks which was very much appreciated. The staff and bartenders did a great job, they really are a well-oiled machine. The whole night was seamless and stress free, the food and drinks were great, the venue was absolutely beautiful, and we had the best time. We couldn’t have asked for a better venue and wedding day experience!

1000/10 would recommend The White Room!!! The venue is stunning, the food and drinks were amazing, and the staff was an absolute dream (shoutout to Sarah and Alan for coordinating the perfect day!!). We're so thankful for their attentiveness- they made our day stress free and we couldn't be happier!!!

I can’t say enough wonderful things about the White Room! I’ll start with the entire waitstaff. The staff was phenomenal! My husband and I both manage restaurants, and most guests were in the hospitality industry so when it comes to service, we look at the small details. This staff crushed it!!! Every single staff member was beyond friendly! Guests were coming up to us and complimenting us on how detailed orientated the staff was (even though we had nothing to do with them). Small things like removing the salt and pepper shakers after dinner service was done and cleaning up small crumbs were all appreciated and certainly noticed. The bartenders were quick to serve and were very friendly! Everyone worked very hard that evening and it showed. Thank you to every single staff member that made our evening flawless!
Rebeccah was our event manager and she was on point with everything. From all the back and forth emails to the rehearsal to the day of, she was on top of it. She was very responsive during the planning process and did the best she could to accommodate all of our needs. We planned for a ceremony in the Villa Blanca and the reception to be in the loft/rooftop. The day of the wedding it was torrential downpouring so the decision was made to move the reception into the Grand Ballroom. Although it was not what we originally wanted, I believe it was the best move for our group. All of this happened because of Rebeccah’s recommendation. Rebeccah did an amazing job making sure the rehearsal, ceremony, my husband and I, and other big picture items were taken care of. Thank you, Rebeccah for all of your hard work!
Then it came to Allan. Allan was a godsend! He was our day of coordinator and let me tell you, he and Rebeccah are the perfect dynamic duo! All of the small things he did for us and our parents put this experience over the top. From the guidance he provided, to all the drinks and even bringing us out tea, his level of service was exceptional and everyone seemed to take note. He was so helpful and friendly throughout the reception. Any questions, any needs, anything we could possibly desire, he was right there for all of it. He made sure we stayed on track with the timeline without being bothersome or overbearing. Every time I needed something or had a question he was one step ahead of me. Being I’m also an event planner, it’s rather hard to stay ahead of me but Allan pulled it off flawlessly. Thank you, Allan!
Overall I would absolutely recommend The White Room to any couple. Besides the stunning venues, exceptional customer service, the food was out of this world. It takes a lot for me and my family to be impressed by food (we’re definitely snobs) and we absolutely were. We chose to do stations and they did not disappoint. The Farmers Market Station and Seafood Station along with passed apps made for the perfect amount of food during cocktail hour. Everyone seemed to enjoy everything! For dinner, we continued the station theme and it was perfect for our group. Everyone’s food was served hot and the Prime Rib was cooked perfectly. There was not a single thing that I would change about the food. We received sooooo many compliments about the food. People would not stop talking about the cookie station! That's one thing that almost everyone said to us after the wedding was how amazing the cookies were. Guests loved them so much they were putting cookies in their pockets on the way out the door!
If you are looking for a beautiful venue with overly friendly staff and amazing food this is the place you want to host your wedding. I cannot thank this team enough for all of their hard work. You can tell everyone here loves what they do and it shows in the setup and the quality of the food. Thank you White Room for making my wedding simply amazing!

We got married at The White Room 1/23/22 on the rooftop (dinner in the loft) and WOW just what a wonderful day. Guests kept complimenting on how beautiful the venue was, how great the food tasted, and just how much of a great time they had. They made the planning process easy. The only thing I would recommend is to schedule a private tasting. They do a quarterly tasting, but honestly I do not think it encompases everything they have availble. Also make sure you know what you want going in so you aren't surprised by any upcharges ( but that is just a general tip for all venues). Thank you so much to the team at the white room for making our day a day we will never forget!

The White Room wedding venue is a DREAM!!!! We could not have imagined a more perfect venue to celebrate our special day. Rebeccah and her team were incredible and helped so much to make sure our day went as smooth as possible! Thank you to everyone who helped!

Highly recommend the White Room. It is utterly impossible to meet Carmen and not have a wonderful experience at The White Room. First off The White Room has an incredible mix of designers that cover a wide range of styles. I found some of the other bridal shops lean into one style more than another, I.g. Boho or modern. Even though I thought I knew what I wanted I end up needing to try on different styles to really know. The White room was great at really listening to me but also pushing me a little to try things I wasn’t initially sure on. Secondly, Carmen, the owner of The White Room is amazing! She is often out on the floor helping brides or there to check you in when you arrive. Her genuine bubbly and spunky personality makes you feel like she’s a life long friend helping you out! Her and her teams level of service is superior and comforting. During my bridal appointment my sister snagged her veil (my something borrowed) on the zipper of the garment bag as she was taking it out for me to try on. Carmen took a quick look, told us not to worry and that she would mend it herself. Weddings can be wonderful but also stressful at times, The White Room will put you at ease during the entire dress process. You are sure to leave feeling beautiful, excited, and relieved to be in great hands.

The White Room was absolute perfection. From touring to booking and planning they were so professional and so friendly and helpful every step of the way. The venue was gorgeous. We chose to have our reception in the Grand Ballroom. The views and the room itself were perfect. Meghan and Reese were so amazing. Reese was so accommodating the entire night. All of the little things to make sure we felt special and pampered and our guests were treated perfectly. So many wonderful things to say about this venue but I’ll end by saying this: BOOK THIS VENUE!!!!!

I am beyond happy that I happened upon The White Room in my wedding venue hunt. Selecting a venue that includes catering, bartending, tables, chairs, linens, and so much more makes all the difference in the world to me. While that does come with a price, it was all worth it.

We had booked the loft/rooftop space for both our wedding ceremony and reception, and when the rain clouds came in, the White Room staff was quick to set up backup plans inside, which turned out even more beautiful than I think it would've been. The food- both the taste and the visual spread- was wonderful. I've had so many guests compliment the food and the space. I totally recommend action stations for your food!

All of the coordinators that I worked with and communicated with were so kind, responsive, and great at what they do. Special shout outs to Meghan, Rebeccah, and Reese!

The White Room has the perfect blend of a historic, charming, and modern feel, and I'd recommend it to anyone for their wedding day!

Where do I even begin?! First of all, 5 stars isn't enough because the entire staff at The White Room went above and beyond from start to finish!! We cannot even thank you all enough for making our day complete PERFECTION!! We especially want to thank Rebeccah & Reese for making all of our dreams become a reality. Rebeccah was there to answer any questions we had throughout the whole process. She was so patient with us and always so accommodating. We still have people talking about our wedding and how much fun they had, how delicious the food was and how breathtaking the views were from the rooftop. We could not have pulled any of this off without Rebeccah, Reese, the servers and bartenders. You all did an AMAZING job!! THANK YOU!!

The White Room truly exceeded all of our expectations for our big day! From the moment we walked into the venue a year and a half ago to have our first meeting with Meghan, we knew this is exactly where we wanted to get married. The communication during the planning process was incredible and made us feel so much more confident considering we were planning during a pandemic and we did not live in St. Augustine. We were lucky enough to have worked with 3 excellent coordinators during our planning process. Meghan was incredibly sweet and knowledgeable during the initial planning process, she helped us out when we had no idea what was going to happen and for that we are so thankful! We then had Kelsi and Reese as our day of coordinators. I can honestly say they made our day of perfect. Kelsi was great at getting everything excellent for the ceremony, she was so sweet to answer all of my thousands of questions I had leading up to the big day and we have nothing but nice things to say about her professionalism and kindness to our family and friends during the rehearsal and ceremony. Reese took over for our reception and that lady is on top of everything! We never had to worry about a thing, even when a little rain happen she kept her cool and made us feel like nothing bad could ruin anything, and it didn't! And may I mention that the food was INCREDIBLE, nothing but positive feedback from all of our guests and we personally loved every single course, especially the grilled cheese! :) I can honestly say this was the best day of our lives. Thank you from the bottom of our hearts to all of our coordinating team, the incredible staff that worked our event, and the venue itself. You all are the real deal and I will highly recommend anyone to you!

I can’t say enough good things about The White Room! I was first drawn in by the beautiful photos and reviews but once I saw the venue in person and met Meghan and the rest of the staff I knew this was the venue I wanted to get married at! They were so incredibly responsive and supportive during the entire planning process. The day of the wedding they handled everything and we had the most relaxing day! The Villa Blanca was the perfect ceremony space and the rooftop with the string lights provided a dreamy backdrop for our reception! The food was AMAZING and they did a great job accommodating food allergies and dietary restrictions for several guests, including the groom. They made sure the groom and I ate that night, including appetizers which we missed while taking pictures, which was much appreciated! It was hands down the best wedding food we’ve ever had. All of the staff was incredibly kind, friendly, attentive, and professional. As others have said, The White Room knows what they are doing with weddings! They provide so many things (chairs, tables, dinnerware, catering, etc) which helps reduce the number of other vendors needed which significant reduces wedding planning stress! If you are considering The White Room I highly recommend them!! You won’t regret it! Thank you so much for being a part of our dream wedding and helping make our wedding day the most perfect day of our lives!

We were able to hold our wedding at the White Room Rooftop & Loft on 3/16/2020. Honestly it was everything we ever dreamed of. We wanted a romantic and historical venue in St. Augustine, and we got it and so much more. The White Room knows how to do weddings, and everything was taken care of – we didn’t have to worry about anything! We were really able to enjoy our day. Planning and communication were super easy in the year leading up to our wedding. If you are looking for a venue in St. Augustine, you really can’t go wrong with the White Room. From planning, to service and staff, to the food and much more, the White Room was worth it.

The White Room was the perfect location for us to have our wedding. The loft and rooftop served as the perfect spot to dance and have our ceremony. The downtown St. Augustine aesthetics made our photography and videos turn out so beautiful. The food and drink was excellent—and Erin our coordinator was epic. As soon as we were off the Elevator waiting to be introduced there were servers with food and drink to serve us before our first dance.

If you are looking for a romantic fairytale wedding, then this venue is the perfect fit for you! They provide exceptional service and truly make every guest feel welcomed and relaxed! Overall, this venue was amazing and you’ll love everything about it!

This review is about a year past due, but I figured better late than never! I knew this venue was the one as soon as I saw pictures of their loft, and the staff at the White Room did not disappoint! We were pretty clueless about the planning process, but Erin made everything super easy and stress-free. We booked the rooftop & loft for our ceremony & reception and the view was GORGEOUS! The photos came out amazing because every single inch of the venue is beautiful. Food was amazing, and the staff provided excellent service for all of our guests. If anything went wrong that night, I never knew about it! I was beyond happy with The White Room and would absolutely recommend them :)

Could not have dreamed of a better wedding thanks to The White Room. Meghan and her team went above and beyond to make sure everything was taken care of and that I didn’t have to stress any detail involving my wedding day and made the whole planning process seamless. My husband and I felt like royalty on the day of our wedding and all our guests commented on well the venue staff treated everyone and made sure everything worked out perfectly. I can not even count how many times I was told by guests who attended the wedding how it was the best food, bartenders, and service they had ever received at a wedding. The villa blanca was the perfect atmosphere for our intimate ceremony, Meghan suggested we have a Prosecco pop greeter upon guest arrival and everyone LOVED it. The rooftop had the prettiest sunset views over the bay front for cocktail hour (would highly recommend the seafood station it’s AMAZING) The grande ballroom is where we held our reception and it could not have been a better atmosphere for our crazy crowd. This venue is seriously a dream and I have nothing but great things to say. Also have nothing but great things to say about Meghan and the white room staff they are literal angels. The white room helped make our wedding day truly the best day ever and I can not recommend them enough.

I think the most important thing to know is how vendors respond when something changes in the plan. My daughter’s wedding had to be postponed due to possible bad weather. The White Room was amazing at helping me reschedule everything and the wedding and reception were better than I could have imagined. Rebeccah was unbelievable! These people know what they are doing; they anticipate your needs and I was able to enjoy the entire event worry free. The staff was professional, the food was spectacular, all the vendors they recommended were super accommodating and the day went off without a hitch. I’m looking for an excuse to plan another party there.... St. Augustine is beautiful.

I really can't THANK the White Room and everyone on their staff enough for making our wedding day such a dream come true! The venue is absolutely stunning and exactly the kind of vibe my husband and I were looking for! We searched up and down the FL coast and fell in love with the Villa Blanca & the White Room!
From the moment we arrive to view the venue to the last moment of our wedding day, everyone was just SO AMAZING! To all my future brides out there: you seriously cannot go wrong with choosing the White Room and its staff!!!! I was so lucky to have Kelsi as our event manager and she is just so wonderful to work with and she was kind the entire time with my gazillion questions throughout our two-year planning process! Throughout our wedding day, the staff was constantly asking my husband and me, if we needed anything or missing anything. They were so attentive to make sure that everything was perfect! (thank you, Allen!)
At the end of the night, the assisted with the sparkler send off and the arrival of the trolley to pick up our guest (BRIDES: get the trolley! its worth it and creates such a fun experience for your guest!) and my family couldn't stop complimenting our friendly the staff was in directing them! OH and THE FOOD!?! SO YUMMY! The shrimp and grits station was SUCH a HUGE hit!

All in all, my wedding day was BEYOND PERFECT and it was all thanks to everyone in the White Room!

Our team at The White Room is the absolute best! Erin, Rebeccah, and Reece took such amazing care of us, from the point that we hired them to the last few seconds of our wedding day. They made it almost too easy for this bride who planned her own wedding in a very particular way. I can't thank them enough. Our Villa Blanca ceremony and reception was perfect -- I can't think of anything that went wrong! And OMG did they deliver on the food -- I asked for a roasted pig, and they delivered the most delicious roasted pig, with a spicy pico de gallo, and the sauce of my choice -- I mean our guests were talking about it long after our wedding day with the biggest smiles on their faces. We are so incredibly happy we chose The White Room!

All we can say is WOW! The White Room was the perfect place to have our wedding and we are so glad that we decided on this venue. The staff were so very attentive from the moment we came for our first tour of the property until days after our event. Meghan and Erin were just fabulous to work with here! Erin was our wedding planner and from the calls we were able to have with her to plan everything out, the rehearsal the day before our ceremony, and the day of everything went beyond perfect. The staff was so attentive, always making sure we were taken care of as well as our family members as well. Nothing was forgotten and the night ran like a well oiled machine. The food was amazing and we were just so sad the night couldn't last forever. We are forever grateful for the people at The White Room and suggest this venue to anyone looking for a perfect wedding experience.

Reviewed On 8/10/2019 by Gail R
The White Room is absolutely amazing! Thank you Erin and Alan! My son and daughter-in-law were married here last weekend, and the experience from beginning to end was phenomenal! Our main event coordinator Erin promptly answered all emails and calls from all of us (bride, groom, and both sets of moms) in the months before. The day before the event, they made every concession to allow us to drop off our decor whenever was most convenient for us, since we had an early rehearsal and then cocktail hour at Chatsworth Pub. And the day of the wedding, lets just say WOW! Both Erin and Alan went above and beyond to make sure every detail was perfect, and that all of us were completely at ease. The ceremony in the Villa Blanca was absolutely gorgeous, and they made sure that all of the family that had to stay and take photos after the ceremony were provided drinks and amazing appetizers. Can you say Chicken Wellington bites, TO DIE FOR! The Grand Ballroom was all you could have dreamed, and the staff continued to go above and beyond, quick and friendly. All of the food was the talk of the town, and the "late night" burger sliders and fries were a great touch. The sparkler send off went off without a hitch, and was the perfect ending. All of our friends and family said it was the best wedding they had ever been to, and the bride said it was the most magical night of her life! Couldn't have gone better!

We had a wonderful experience planning our wedding with Kelsi and the White Room staff from start to finish. Kelsi was a pleasure to work with and made our wedding day flow smoothly in the beautiful Villa Blanca. Thank you Kelsi for making sure our special day was perfect! xo