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On Saturday (2/8/15) I went into The White Gown with my sister and we had the pleasure of having Pauline our attendant. I was very nervous since this was my first time looking for a wedding gown. Absolutely everything about my appointment was amazing, Pauline sat with my sister and I for a few minutes just talking and getting to know me before she even started talking about dresses. Once we started to talk, Pauline completely listened to everything I said I wanted in a dress. The first dress I tried one was the one! I couldn’t believe it. I still wanted to see more dresses to be sure. Pauline never pushed or made me feel pressure. She was kind enough to allow my sister and I to have time alone to talk about the dress and just made me feel so comfortable. After trying on about 4 more dresses, we put "The Dress" back on and Pauline and Marie, the manager, came in with a veil for me to see a completed look.
Once the veil was on, it hit me. That was my dress!! I said Yes To The Dress right on the spot and could have never been happier. I cannot express enough how wonderful Pauline made me feel. She is truly a gem and just such a wonderful person. She truly made the experience for me.
As months went on and I had my fittings, Pauline and Slubia, the seamstress, were so wonderful. They made me feel like I was the only person in the bridal shop. They personalize the service and make you feel like the most beautiful bride. Slubia tailors the dress exactly the way you want it and doesn’t push for the look to be something different. I would use her for all of my tailoring if I could! I will be forever thankful for her helping make my Wedding Dress Dreams come true!
Thank you again.
Lauren (Swiecicki) D'Alora
The Wedding Gown staff did everything to help me find the right dress according to my budget and alter it so it was MY dress.
I highly recommend visiting The White Gown and if you can, ask to meet with Marie. She helped me find the perfect wedding dress and veil within my budget. After initially purchasing the dress I came across the designer website that showed the style# in a different dress shape/style than what I had initially tried on and ordered... I contacted Marie to check with her and within 24 hours she had reached out to the designer and had gotten back to me to ensure that I would be getting exactly what I had wanted. I also had my alterations done at The White Gown and the dress ended up fitting perfectly on the big day. The service, responsiveness, and professionalism at The White Gown is excellent.
Everything was wonderful! The personal attention is unbeatable! A special thank you to Shivan for all her help. She's amazing!
I visited The White Gown back when it was located in DUMBO and though I miss having this little gem in Brooklyn, it is a wonderful bridal salon. The women there are so pleasant and helpful! I bought my dress over 1.5 years ago and my helper was Emily! I love love love Emily. If you want to find beautiful dresses and have a pleasant experience, this is the place!
I am a bride that was not truly excited to go wedding dress shopping. I am not your typical girly girl and have not dreamed of my wedding dress since I was a little girl...I was not sure how comfortable I was going wedding dress shopping in New York wedding gown shops and boutiques!
I contacted The White Gown to make an appointment and from that initial phone call they put me at ease. I made my appointment and before they got off the phone with me they just let me know that they were having a clearance sale that Thursday and Friday. I was originally not going to go to the sale but decided to stop by on my way to work.
I ended up trying on some of the dresses and everyone at The White Gown was amazing! They were so helpful in directing me in to the different styles they had available and what I had in mind. The sales women helping me brought over a dress that was not exactly what I thought I wanted but she thought it would look good on me. The dress zipped up and looked amazing and I fell in love! The sales woman was so amazing and helpful since I was there by myself...
The manager came over and saw me in the dress and brought over a sash that was absolutely perfect with the dress...the sash was not on clearance but the manager gave it to me on clearance because she thought it was so perfect together.
As I was leaving still in shock they helped me through timing on the few alterations that I would need (bustle, enhancing the sweetheart neckline). Once it was time for the alterations they were just as wonderful and responsive.
The element of customer service that sticks out to me the most is how wonderful and down to earth they all were. I was slightly intimidated shopping for a wedding dress in NYC. The White Gown were friendly, profession, and you can tell that every single one of them is passionate about helping the bride look absolutely beautiful on their wedding day.
I would recommend them to any bride!
This was actually the first shop I went to when looking for my wedding gown. At the time, this place was located in DUMBO, but they have since moved to midtown a few blocks from Grand Central. At first, I was not looking forward to trying on numerous gowns before finding THE ONE. Luckily, the staff was very attentive and listened to all my "wants" and needs. My best friend and I were shocked to find the dress during my first visit!
If your looking for a unique dress at a bargain price... go to the White Gown. You won't regret it!
From the moment I first walked in, I knew I would be able to find "my" wedding dress. I showed them some photos of dresses I liked, described the look I was going for, and the budget I was trying to stick with, and they quickly brought dresses that fit my description perfectly. Dress after dress, they let me take my time in seeing myself in it, seeing the different ways to style it to be my own, and how to make it look perfect for me. The dress I chose was everything I imagined I would look like on my wedding day, and the in house fittings made the process of getting it ready for the big day easy and seamless. I knew it was a hit, by the look of my husband's face when he saw me in it for the first time, and from all of the compliments I got from my guests. I wish I could get married again just so I can try on more dresses there!
This was the ONLY place that would get my gown in for me to see it... and I would LOVE LOVE LOVE to wear my gown again.. such an amazing job giving me 2 different looks out of 1 gown... so modern. Loved it ♥
I did not get my dress here (I'm SUPER picky) BUT still wanted to say how great this place was. From the second I arrived, Marie was very nice and very helpful. She chose gowns that flattered my figure and were within my price range. She even chose a couple of dresses that I wouldn't have thought to look at but I liked that as it helped me see beyond my preferences. Overall, I had zero issues with this place from making the appointment to trying the gowns on. Everyone was absolutely fantastic!
So much better than a warehouse experience, we loved working with Emily and the staff at The White Gown. We were at their cute little boutique in Brooklyn (I believe they moved), and enjoyed the entire process. Our daughter knew what she wanted, tried on other options, and though she didn't find the exact dress she was looking for, found one that was made by the same designer and looked exquisite not only in the boutique but on her wedding day. The whole process was fun, easy, and professional. Emily wrote our daughter a personal note after our visit - who does that any more? It was the touch of a classy boutique, and I loved it. I hope their new location gives the same boutique vibe - truly a wonderful experience.
A small boutique store but has many dresses for the discerning bride. They also were willing to give discounts if you were able to purchase any other items related to the wedding .
I bought my dress here and I am so happy I did! I am from out of town, but it was never a problem for them to ship me my dress and never complained that I was not getting my fittings done in-house. They have a lot of dresses to choose from and they are all at a reasonable price.
I suggest looking at their website before you go and browsing through the designers they offer... thats what I did and I knew exactly what dresses to try on when I walked in the store.
They were extremely helpful, very responsive, and shipped my dress quickly. Two thumbs up!!
Five stars all around for the White Gown - they were fabulous from start to finish.
I'm not a Kleinfeld's kind of girl, and didn't have a $5,000+ budget for a wedding dress. It was no problem at the White Gown - they found plenty of styles for me to try that were well within my budget with absolutely zero judgment or nudging upwards on the price point. I definitely didn't feel the same condescension that I felt at several Manhattan boutiques - the associate Erica was friendly and offered helpful suggestions without a hint of snootiness or upselling.
The alteration process was also seamless (pun unintended!). The White Gown always sent confirmation emails to remind me about the visits, and I had 3 in total to take in the sides, put in bust cups, and sew in a French bustle. The seamstress was awesome and I actually looked forward to seeing her each time I went in! I was really impressed by her talent and enthusiasm for making my dress look great.
Overall every part of my experience at the White Gown was great and I would definitely recommend them!
When I went to the White gown I thought I knew what I wanted. Then I met Marie and she showed me what I really needed. Everything was fantastic!
My mother and I both purchased our dresses from the White Gown, and had alterations done there. The shop has a wonderful intimate, cozy feeling with a friendly staff (my consultant Emily was great), and a small but well chosen selection of dresses.
Alterations went off without a hitch and our dresses fit us perfectly!