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We purchased a dress in October for my wedding August 28 and wrote a check for $851 to put as a deposit and it was cashed a few days later. I called Donna several times in May and June to find out the status of my dress (which we were told would be in by May when we ordered it) only to be told it's not due in yet. My aunt started calling every day at the end of June and more excuses were given such as the dresses ship by wedding date, the dress is shipping in the next two weeks, the dress is lost in the UPS warehouse in Utah, etc. My future mother-in-law was the last one to speak to Donna's father on July 30th, and he refused to put Donna on the phone because she was with a customer. He told us during this conversation that they ordered the dress November 1st and offered for me to come in Thursday, August 6th to try on any sample gown if my dress still was not in.
On Wednesday evening, the night before my appointment, I was copied on an email Donna sent to the manufacturer, Essense of Australia, telling them she was in negotiations with her landlord and did not have access to the store and gave my contact information and the balance paid so that my dress could be shipped to me directly. I immediately emailed Donna back and asked her to call me right away and got no response. After speaking with Essense directly the next day we found out that Donna did not order my dress until June 13th and it was not supposed to arrive until August 13th and that she never paid for the dress. We were told that my dress was in Kansas City at the Essense warehouse. Donna knew all along that she never ordered my dress in time and that she hadn't paid for it even though she had our deposit. She has done nothing but added an extreme amount of stress at a time that is already stressful as well as stolen $851 from my family. Her actions are wrong on so many levels & I hope this review will save all future bride to be's from ever dealing with Donna Orecchia & her family.
I'm so glad I went to Sassy Chic! It was the first place I looked for a dress, and Donna was incredibly helpful in selecting dresses that fit my style, body type, event date, and budget. Each dress I tried on at her shop was stunning. The next day, I visited four other dress boutiques in the area, but none came close to Sassy Chic in the quality of service, space, or dresses. I went back to Sassy Chic to buy THE dress; I felt gorgeous and got so many compliments on it! Throughout the whole process Donna's advice was simply amazing and I would definitely recommend her to everyone!
After an initial great experience picking out my dress, things were all down hill. I was told my dress would be in by December. I followed up in January after the holidays and was told that they didn't know when my dress would be in. After many, many phone calls and unanswered messages, i finally received it in early April. I took my dress elsewhere to be tailored after the unresponsive service. The store which tailored my dress actually sold the same designer and let me know that it had been ordered incorrectly (not the correct size or length) resulting in a number of additional tailoring costs. It may have a cute storefront in Red Bank but stay away! This was the biggest nightmare of my whole wedding planning experience and cost me a lot of unnecessary stress and many, many tears.
I walked into this shop and thought, WHY DIDN'T I COME HERE EARLIER!?!!?!?!?!? I came in looking for accessories and was shown a handful of items by the lovely Donna. Unfortunately, the one item I was looking for was not in the store, HOWEVER, she was patient with me and showed me a few other options. I now know of an amazing place in Red Bank that has incredible service and GORGEOUS items!
WILL RECO THIS PLACE TO ANY OTHER BRIDE!
The customer service at Sassy Chic Boutique is unsurpassed! Donna is a wonderful woman and a pleasure to work with. My experience there was truly amazing, and far better than at any other bridal boutique I shopped at. Other stores were nice, but here Donna created such a personal experience! At Sassy Chic Boutique I was the only bride there, and I was in my own dressing room with my own area to show my mom and sister gowns in private. Even if another bride had been there at the same time, she would have been in another area so that it would not have been distracting. I can easily get overwhelmed while clothes shopping, and at some stores where there were other brides trying on gowns at the same time, on the same stage, in front of the same mirror I was getting very distracted and upset. I purposely only brought my mother and sister to shop with me because I only wanted their opinions- not the opinion of strangers. The personalized service at Sassy Chic put me at ease so that I could focus on myself and what I truly liked and felt comfortable in.
Donna is so friendly and made me feel so comfortable. She picked out the dress I ended up buying! I did not buy it on my first visit to the store, but returned later to try two dresses on again, as well as some others. Donna had everything all ready for me and remembered me from my first visit. She was so helpful, and did not put any pressure on me at all.
The atmosphere of the Boutique feels very high end, but I found a dress for much cheaper than I expected! I told Donna my budget was $3,000 but I bought a dress that I love for less than half of that. If I picked out dresses that were out of my price range, Donna told me that up front and didn't push me to try on anything outside of my budget. I really appreciated that she was not trying to push me to spend more money.
I recently purchased the dress, and can't wait til it comes in soon! I am excited to go back to Sassy Chic Boutique to look for a veil and accessories!
Donna was a pleasure to work with. I would recommend her to any bride seeking a special and personalized experience.
Donna is A ++++++ all the way! She was so super amazing with her sense of style and professionalism, she dressed me like the princess I wanted to be and everyone was in awe of my jewelry, my veil and my MAGGIE SOTTERO dress! Donna, thank you so much for making our day the most happily ever after! You are a fairy godmother! All brides in the area, go see her she is the best for sure!!!! xoxoxo
Thank you it was such a pleasure working with you to create the perfect LOOK for your wedding day!!! XOXO Donna
I highly recommend The Sassy Chic Boutique! Donna was AMAZING! She understood exactly what I was looking for and found the perfect dress and veil for me. The dress I picked was only the 4th one I tried on! She took away any nerves I had about dress shopping and made the experience easy and stress free. She really knows what she's doing!
If you want to feel like the special and amazing bride that you are, than The Sassy Chic Boutique is your very best choice for getting an exquisite wedding gown, with professional, courteous and personalized service, and an excellent value !!! Please do yourself a favor if you are looking for your wedding dress or that special occassion dress, and book an appointment with the owner, Donna Orecchio & her assistant Leah, and you won't regret it. --- Mother's of the Bride and Mother's of the Groom will also be treated like the fabulous persons that you are :)
****This boutique is NOT a wedding factory with throngs of shoppers, mutlitple appointments booked at the same time, and tons of commotion and noise... ****
I got a postcard about Sassy Chic Boutique's sample sale and went on a whim just trying to get an "idea" of what I wanted. Needless to say, I ended up walking out having found the most incredible wedding gown that I NEVER would have envisioned myself in (and 50% off to boot!). The family business aspect of Sassy Chic makes you feel like your trying on wedding gowns with close family at home, not in a stuffy gown shop like some other places make you feel. They cater to each and every request and are genuinely devoted to helping you find your dream gown. I'm so glad that I found my dress here! Definitely make it your first stop!
The Sassy Chic Boutique is truly one of a kind! I didn't know where to start the search for my perfect dress, so i did what any girl in 2013 does...I googled! A simple search of "Bridal Boutiques in New Jersey" led me into the wordeful hands of Brittany and Donna. Combined, they were an amazing pair. Brittany went above and beyond to pull all kinds of dresses that I thought screamed "me". With each and every one, Brittany would give me her opinions and I welcomed them. I truly felt like I had her complete attention the entire time. I knew that I had come to the right place and even more, I knew that my dream dress was somewhere hanging up in my dressing room. Sure enough,it was in there! As soon as I put it on, I knew! I'm not such an overly emotional girl, but when you find the right dress, you definitely know! I can't begin to thank Donna for her kidness; always peeking over to give me such wonderful compliments with each and very dress I tried on. She is equally as wonderful as the staff she has working for her. I would recommend this sassy, chic bridal boutique to any and all future brides! You will not be disappointed!
Donna was incredible from start to finish. I had my heart set on this beautiful gown from Essence of Australia. I could not find a sample of this dress in any store! I wanted to try this dress on badly since it was the only dress that really caught my eye. Donna from Sassy Chic Boutique was the only dress store that was nice enough to order the sample for me to try on. This must not have been easy to do since it is not a dress they normally carry. As soon as I entered the store, I felt like she was one of my bffs! She was so sweet along with her employee Britney! The appointment was a whole hour just for me and my family. There was no one else in the store and I felt like a princess throughout the entire appointment. Although it did take months for the dress to come in (which is standard for dresses), Donna kept in contact with me throughout the wait. She has an amazing memory and was able to recall all the details (the veil we chose, the shoes I had, the headpiece) for my first fitting. I ordered my two veils (fingertip and blusher), earrings, bracelet, and dress from here and I couldn't be happier with the way everything turned out. I contemplated for a while whether I needed a necklace or not with my dress. Donna gave me her honest opinion and didn't recommend I buy a necklace since it might take away from the rest of the jewelry and sparkle the dress already had. It was so great to see someone give their expert opinion and only look out for me instead of just saying, "Yes you need a necklace" just to make a sale. This really showed me how wonderful Donna was! I would absolutely recommend brides to shop here! It was an amazing experience! I can't wait to send Donna all my pictures and show her how beautiful she made me look that day! :-)
Thank you Karina!!!
Donna at Sassy chic boutique put my entire vision together, from my dress to my jewelry and hair piece. She has a great eye for designers and knows how to bring your vision to life. I first went there to look for a designer that they carry and ended up purchasing a different dress. I got married on the beach and it fit exactly what I was looking for. The jewelry and veil she chose for me was stunning. My dress was very simple and she recommended adding a belt. I received compliments on my belt and many people thought it was one piece and that they came together. She makes you feel comfortable and doesn't rush you. She helps you decide what is the best look for you. Thank you so much for your dedication to making a girls dream come true.
Married 10/12/13 at Windows on the Water Sea Bright NJ
Thank you I can't wait to see your wedding day pictures.
I was so lucky to have gotten my wedding dress, veil and earrings from the Sassy Chic Boutique. Not only did they treat me like a special Bride (and not just another sale), they gave me such personal, professional service and I felt that they went above and beyond in helping me to look just as I had envisioned on my wedding day. It was so nice to get my dress from a family owned shop who seemed to take great care in keeping me updated and comfortable with all details. I would (and have many times already) recommend the Sassy Chic Boutique to all brides. Donna was ultimately the person who picked my dress based on my small description of what I wanted and she is extremely talented at what she does there. Loved the EXPERIENCE that Sassy Chic Boutique offered!
The Sassy Chic Boutique is a fantastic bridal gown shop! Donna and Brittany were so helpful when looking for my gown. First of all, I was able to get an appointment for a Saturday when I called earlier in the week (another store in town pretty much laughed when I asked for an appointment so close and wouldn't even tell me their next available time; crossed them off the list right away). It was my first day of dress shopping and they happened to be having a trunk show that day. I brought in my book of gowns that I ripped out of magazines, not quite sure what style I was looking for. Donna sat down and flipped through, immediately knowing that I was looking for something soft and romantic.
My gown ended up being the 2nd dress I tried on, but since it was my first day of shopping, I wasn't ready to commit. Brittany told me that if there's a dress I can't stop thinking about once I go home, that's THE dress. About 2 weeks later, I went to a big name bridal store and tried on a few gowns; they were pretty, but none of them compared to "the dress I couldn't stop thinking about". Plus, I felt like just another sale.
The following week, I called Sassy Chic and placed my order for my Dogma by Pronovias gown. Donna remembered exactly who I was and I remember her saying, "I was wondering where you were; there was no way you found another dress that looked more perfect on you!"
A few months later, I went back in to Sassy Chic to find my veil (Christina Garcia) and headpiece (Elena Maria).
I have recommended Sassy Chic already to multiple brides/mothers of brides that I know, and will continue to do so!
If I could I would tell everybride in a 100 mile radius not to waste their time going to NYC and head over to Sassy Chic and give your business to people who actually care about you and your day! I am SO GRATEFUL to Donna and her family (it's a family owned business) at the Sassy Chic Boutique! I reallly had a very limited budget but was unwilling to compromise on my "perfect dress" and was starting to think I wasn't going to find it....until I came in to this lovely store in Red Bank. They had a great selection of reasonably priced designer dresses and treated me as if I was their only customer. After finding the one, they worked with me so I could make small payments and then one day out of the blue, Donna asked me if I wanted to buy the sample instead since it fit me perfectly and I could save $600. I was beside myself with excitement-she didn't have to go out of her way to make that happen for me and she saved me a small fortune, I had felt like I hit the bridal gown lotterey lol! Donna and her family are truly "salt of the earth", honest people who know their industry and treat you like family.