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The catering manger left (which was half the reason we booked it here) and the transition to the Director was awful. We had to chase everyone down for answers, no one answered emails or phone calls. We did not have anything final set to the week of the wedding. It was extremely stressful dealing with them. On the day of our wedding it was 90 degrees outside, and the air conditioning broke which put a bit of a damper on the wedding. Luckily the wedding turned out amazing, but no one communicated this to us and we just kept requesting they turn up the air. The rooms of course are beautiful at the hotel for the ceremony and the reception but besides that I would not recommend this place. Our food on the night of our wedding was not what we tasted and our guests were not happy. Our guest all had issues with the hotel rooms- no A/C, tubs being clogged, dirty and the room service was not responsive. The hotel needs to update the rooms there. For the amount of money the wedding cost per person, you should have smooth sailing as much as you can for a wedding, and more catering to the bride and groom. It is not worth the stress of dealing with the management there, they do not care about providing excellent customer service or getting recommendations for future business.
My husband and I absolutely loved having our wedding at the Roosevelt. We both decided to get married in NYC, but the previous venues we saw were mostly too small, very expensive, and very modern. We both were looking for a classic, elegant wedding - The Roosevelt has all of this. While it is not inexpensive, compared to other New York venues it is actually very reasonable. Their wedding package includes almost everything and everything is amazing quality, especially the food. The art-deco interior gives an old New York vibe, but still elegant and luxurious. The coordination department for the most part is very attentive - my only issue was that we had switch coordinators half way through, which made things a bit confusing and slowed down some of the planning. This does not normally happen, and that is the only reason why I wouldn't give the responsiveness 5 stars.
My fiance & I really enjoyed working with Ferinoosh Khosravi, while planning our wedding. She made us feel like our wedding was a priority for her and her staff, and I felt confidant she had all of the details taken care of. She was very professional but made every part of the planning fun and exciting. She planned a wonderful tasting for my parents, fiance and I, where we had the opportunity to sample so many delicious appetizers, entrees, and desserts. The chef even worked with our requests. We enjoyed ourselves immensely! Ferinoosh gave her advice on the menu, reception order and the setup. However if my mom or I disagreed with anything or had another idea she welcomed it and remained open to changing things around. She provided a checklist, & went over everything with me beforehand, introducing me to staff that would be working and calling all of my vendors personally. When the wedding was over, I had guests calling for days after saying how much they enjoyed the food. The presentation was incredible and the taste was as good as any wedding venue in NYC . Everyone loved the reception in the Grand Ballroom and the ceremony in the Terrace Ballroom. Ferinoosh and her catering/event staff did everything they could to ensure that our event was a success. I am grateful to them for their hard work and was moved by their willingness to go above and beyond what was expected. I feel very fortunate that in choosing the Roosevelt, and having Ferinoosh coordinating everything, I was working with someone who genuinely cares about her brides. The Roosevelt is beautiful and elegant, with so much history behind it, in a great neighborhood, with some amazingly talented people working there.
I am a wedding planner with Flore' Events and I had the recent pleasure of working with Ferinoosh Khosravi of the Roosevelt Hotel on a wedding for an amazing couple. Ferinoosh and her staff were simply a joy to work with. Flore' Events has worked with numerous venues and we can say without hesitation that Ferinoosh and her staff are among the absolute best. Ferinoosh was responsive, knowledgeable, paid great attention to detail, and was so cooperative. Our client's wedding was amazing because of the ease and passion with which Flore' Events and Ferinoosh and her staff executed the event. Ferinoosh and her staff are consummate professionals and any couple would be lucky to work with them. Flore' Events looks forward to working many more weddings with Ferinoosh and her staff.
We were very happy with the Roosevelt Hotel for our wedding venue. Besides the beauty and elegance of the hotel, the service and support that Ferinoosh (our catering manager) provided was unparalleled. She was basically like a wedding planner for us without any additional charge. She took care of everything (coordinating with vendors, ensuring the catering was exactly what we wanted, helping with our room reservations and so much more.) Because of her, we didn't need to worry about anything the day of the wedding and the event was more than we could have hoped for.
We had the most wonderful wedding at the Roosevelt. Ferinoosh the catering manager was great and made sure everything ran smoothly. She was organized and on top of all the details and made sure we had our dream wedding - signature cocktails and all. We didn't have to worry about anything and were able to enjoy the entire day! The food was delicious and the chef was really nice and flexible. The venue is stunning and all the pieces came together beautifully.
Working with Ferinoosh was a pleasure! She responded quickly to all of our questions, made all of our wishes a reality and couldn't have been sweeter to work with. The day of the wedding she was there making sure everything was the way we discussed. If there was anything we needed she was right there ready to help. The food was out of this world, the venue is so beautiful and the service was impeccable. People are still raving about the food from the cocktail hour and the reception. The whole staff at the Roosevelt was so helpful and accommodating. The day of our wedding ran exactly the way we thought, and all of it was thanks to Ferinoosh! If you are considering the Roosevelt, definitely go see Ferinoosh!! I would do it all over again just to work with her!
The Roosevelt was a beautiful venue for our wedding. The room looked amazing and our catering manager Caitlin Marron was incredibly kind, responsive and made sure I was 100% happy with everything. She paid attention to all the details and coordinated the day beautifully. It was stress free and I can't thank her and the rest of the staff enough for all their work.
You can see pictures here: http://www.stylemepretty.com/new-york-weddings/2013/01/24/nyc-wedding-at-the-roosevelt-hotel-from-judy-pak-photography/
This company knows their work. Absolutely gorgeous. I've never seen anything like it. All my friends were blown away. I am glad I used these guys. If you are looking for something different, you want to check them out.
My Wedding date was 6/18/2011. Ferinoosh and her staff were amazing. She worked with us and managed every detail. She referred me to other vendors such as Fred Marcus Photography. Our Wedding Cake was designed by Sylvia Weinstock which made it very special. The food at the Cocktail Hour, Dinner and additional dessert was delicious. More than 4-5 bars to assist our guests with drinks all night. Side room was great for additional space for our guests. All of my guests are still talking about our wedding. It was the best day of our lives. We had our church ceremony at S. Patrick's Cathedral - walking distance from The Roosevelt so a lot of iconic Manhattan shots for pictures.
It was an absolute pleasure working with Ferinoosh and her team. The service was impeccable.
Our wedding at the Roosevelt Hotel was the event of our lives. Grand and "New York," the hotel was the ideal style and location for our nuptials. Ferinoosh, the site coordinator, brought so much experience, professionalism, and fun to the entire process. She was receptive to our ideas and accommodating to our requests while giving us incredibly constructive feedback and insight whenever we had a question. And she put the time in--she was always willing to meet with us and spent as much time with us as necessary. She helped us lay the groundwork for an incredible celebration, and every couple would be lucky to receive her guidance. The level of professionalism and care didn't end there, however--the entire hotel staff was utterly professional and provided top notch service leading up to and during the event. So many of our guests commented on the extraordinary level of service from all members of the hotel staff. Ferinoosh was ever present during the ceremony, cocktail hour, and reception, ensuring that everything ran smoothly. The food was also terrific and in abundance, which was another comment we received from numerous guests. As much as we had high hopes for our wedding, Ferinoosh and everyone at the Roosevelt Hotel helped us far surpass our hopes and gave us the perfect wedding. Thank you, Ferinoosh and The Roosevelt Hotel! Joey & Nick
We had to plan a wedding in three months time and Caitlin was very responsive and cooperative. The Roosevelt Hotel was flexible in accommodatig our requests. The day was magical and all our guests were quite impressed with our NYC wedding -- our last night in NYC before moving to Asia. It was magical. Everyone had a wonderful time...and with a relief, all went smoothly that night only to be left for a grand time with family and friends. The venue lived up to the backdrop of old New York glamour--will always make my hometown even more memorable. The cake was delicious, the reception food set-up bountiful and impressive, and all guests enjoyed the five course dinner. The ballroom went from our wedding ceremony to a breathtaking dinner reception and ballroom.
Thank you Caitlin and The Roosevelt Hotel!!! We also appreciated the sweet touch of champage and strawberries in the beautiful suite our first night as husband and wife :-)
My wedding was on November 12th, 2011. The minute we met our coordinator for the venue, Ferinoosh Khosravi, we immediately felt comfortable with booking our wedding in the grand ballroom. Where do I begin? Ferinoosh was absolutely amazing from begin to end. The ballroom was a dream. The food was amazing. The staff was friendly. The entire evening felt like a dream out of a fairytale story! My guests cannot stop talking about my wedding in the Roosevelt hotel!
The Roosevelt Hotel is a wonderful venue for any wedding; either room, the Tiffany room or the Grand Ballroom is spectacular. What really sets the Roosevelt apart however is Ferinoosh. Her attention to detail and her willingness to go above and beyond the norm to make your event the perfect stage for the beginning of your married life is amazing to behold and truly appreciated. She is the Roosevelt’s secret weapon against the tireless maze which accompanies wedding and event planning. Her input is always on point, her recommendations thoughtful, and her dedication to ensuring the perfect milestone cherished. Without her guidance and support our dream wedding would not have taken place with so much efficiency and poise. If you’re lost in the sea of wedding venues in New York City and in need of a lifeboat and lighthouse I could not recommend a better location or person for your consideration.
Everyone we worked with at the Roosevelt were very helpful and efficient. They made everything run smoothly and our day was memorable and happy. The food was fantastic, which was important to us, and all the guests have complimented it.