5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

The Hotel Northampton was amazing. We used their main banquet hall for our reception. The hall itself is beautiful. We worked with Holly. She was our wedding coordinator supplied by the hotel. She was easy to communicate with and always available. The staff during the reception was wonderful. A year later my family members can still remember the name of their waiter and talk about such a good time they had. I couldn't have asked for better service. After our reception ended, our family didn't want the party to end, so the hotel management offered up the smaller banquet room so that they could continue the party there, laid back with some drinks and guitars. It was great. I'd recommend The Hotel Northampton to anyone. They even coordinated our flowers and cake and decorated the banquet hall according to our plan. I can't forget the food either. We had a baked tomato stuffed with cheddar and spinich followed by filet mignon, chicken rossini or a vegetarian option. Sides were garlic mashed and seasonal veg.

2.3 out of 5.0	Quality of Service:		(2.0/5.0)
	Responsiveness:		(3.0/5.0)
	Professionalism:		(2.0/5.0)
	Value For Cost:		(2.5/5.0)
	Flexibility:		(2.0/5.0)

Although the event turned out well, we had a lot of problems with the owner prior to our reception. The stairs were ripped out of the front of the hotel without our knowledge. (orange cones were in front of the hotel on our wedding day)
There was hair in my food at the tasting and the room was supposed to be redecorated on the day and it was not.
In the end, the food was great and they came around.