The Fairmont San Francisco Reviews
Reviews
4.6 out of 5 rating
4.6 out of 5 rating
13 Reviews
93% recommend it
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![Gabrielle]()
Gabrielle O. Sent on 04/06/2021Penthouse for Intimate Weddings!!!!
On our 3rd wedding date, we decided to downsize our wedding from 200 to 14 people and move to the Penthouse Suite at the Fairmont SF! We moved venues 3 months before our wedding and Emilie Lynch was just a gem in getting us all situated!! Our wedding planner, CMG Events, coordinated with Emilie perfectly and was able to get everything set up. The Penthouse has amazing views & so much history - it really brought our SF wedding to life!! Emilie helped coordinate so many things for us too - Bridal Suite (we used the Cambridge Suite), extra cots for our siblings to sleep on in the Penthouse, Grooms Suite (we used Golden Gate suite), and additional hotel rooms for our guests. She also helped me get a special surprise to our wedding planner & called my room to check in on me. LOVED having our wedding at the Fairmont!! -
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Paul Sent on 10/29/2017We had planned our wedding for over a year to be in Napa, CA. Five days before our wedding date, our original vendor, confirmed that they would not be able to host us due to the Atlas fire. Over the course of a day, our plans were shifted to the Fairmont courtesy of Emilie Lynch the Director of Catering.
I cannot tell you how thankful I am to Emilie and the Fairmont. Given our circumstances, they waived a fee and matched us dollar to dollar to our existing contract with the other vendor. All of this was done on such a short notice that I couldn't believe that it happened at all.
Working with the Fairmont during this stressful time was absolutely painless. We weren't able to try all of the food prior to the event: however, I was completely satisfied with their recreation of the dishes we had already selected. The thing I was happiest to see was the beer selection offered to our guests - Anchor Steam! I was happy that there wasn't a big name domestic company on the offerings.
We are eternally grateful to Emilie Lynch and the Fairmont for being able to accommodate a wedding at such late notice and we did never got the impression they were trying to take advantage of us. -
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User5921420 Sent on 11/04/2012The Fairmont did a flawless job on the day of our wedding the food was out of this world, the staff was amazingly helpful and kind (especially to me... the servers always made sure we were taken care of, always made sure to stop at us with the hors d'oeuvres etc). Their day- of- coordinator was on it and helped my MOH in getting up to the crown room to get my shoes/purse out of my bag that was taken up there beforehand. Everything seemed to be well timed and coordinated-- perfect. I had a wedding planner who did most of the work with the Fairmont, so she would be a better reviewer than me, but as far as I am aware, the Fairmont performed exceptionally and they made a great team along with the wedding planner.
It's definitely not the cheapest venue around, but I think it's an amazing value. They worked with us to make sure my now husbands favorite beer (PBR) was available, they dealt with me changing my mind many times about details decor etc. The tasting was AMAZING!! We got to try I think 3 of the entrees and take the extras home as left overs, and they bought us a round of drinks at the Tonga room afterwards. We had the ceremony on the rooftop garden, and the reception in the crown room, which, if you've ever seen it, omg, so gorgeous. They also incude a large suite for the night of the wedding which was lovely. I would definitely trust the Fairmont for my wedding, and to be honest, would prefer to never stay at any other hotel again.
I docked .1 star because I was told that the bar tender at the reception was unfriendly to some of our guests. Overall I felt like a princess which is how every bride should feel on the day of her wedding. Thank you, Fairmont Hotel! -
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Mae Sent on 09/21/2014Getting married at the Fairmont was an absolute dream. My original contact, Kendra, was truly one of the main reasons I decided to splurge and sign the contract. She was so friendly and extremely responsive. Kendra left the staff right before my wedding, but my new contact, Katie, was still great to work with too.
The venue speaks for itself. It's historic, pristine, glamorous and anything that I could want in a venue. They are of course on the pricey side. After all was said and done, my charges at the Fairmont came out to almost $300 per person. I don't think the space I was in (Fountain Room) merited that kind of money.
I did get everything I asked for. The service was superb from check in to check out. The one thing that wasn't so great was that my wedding was on a day that there were 2 other weddings. Mine was the smallest so my main contact spent most of her time at the other weddings and I had a different contact on the actual day of the wedding (who I never spoke to before). It was a little stressful explaining the processional music 5 minutes before the ceremony, but in the end, he was attentive and easy to work with too. He kept us on schedule and everything was great.
The food was soooo delicious! We had seared beef tenderloin, chicken saltimbocca, pan seared striped bass and truffled risotto. They used an outside vendor for the cake, who I'm a little iffy on (see separate review), but everything overall was great.
The other little thing was my cake topper was broken when it was returned to me, but minuscule in the grand scheme of things. -
User5921424 Sent on 03/22/2014They have a great deal for your only roof top ceremony at this wonderful venue, we used it for our wedding and it's amazing! -
![Akhila]()
Akhila A. Sent on 07/18/2022Beautiful venue, with hidden charges
The Fairmont is a beautiful venue for any wedding event! Our guests loved the location, especially the outdoor area by the fountain. There is also space outside if you need to organize shuttles. But before you book, there are a few things you should keep in mind. If you need vegetarian food, their in house catering menu is very limited. They wouldn’t offer a tasting either, even when we said we would pay for it, so we wanted to use an external caterer. They have a huge fee for external food and charge extra unless the vendor is on their approved list (only two vendors), even if your vendor has worked there before. It’s their way of trying to force you to go with their in house catering (they even told me this). Additionally, even if you have a room block for your wedding, you still have to pay for wifi & the gym.
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