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  Reviews (1)    
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jmw1214
Wedding:
01/17/2009
5 Reviews
0.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Wedding Cake, Catering
 
I would NOT recommend Texican Caterers to anyone. The stress they caused me, my husband, and my family, was not worth the low price. We had originally decided to go with them because they felt more "down to earth" and we didn't want a hugely formal wedding. At our final meeting, I was provided a hand-written contact that didn't include specifics, like the number of each item (ex: number of hot wings in total or per person). During this meeting with Matt Pena, myself and my husband, I went through the menu to get an idea of how many of each item would be available, to make sure there was enough food. I wrote down every number, but I guess Mr. Pena did not. At the wedding, we thankfully didn't have as many people show up to the reception as we initially thought, which was a good thing since we ran out of food!! We had stated we would be having about 200-225 people at the reception, and it was more like 150-175. Mrs. Pena, whom we had never met, was at our reception that day; her husband was nowhere to be found. She (and later Mr. Pena) claim that there was never a guaranteed number of items, and we had run of out of food because people had gone back for seconds! Even when myself and my husband went through the line, I was given ONE item, and had to ask twice to be given a second of some. Later on, we noticed that ALL of the wait staff was eating OUR food. One of the beer kegs had gone bad, but they did offer to refund us 1/2 of that cost..... Texican Caterers was also responsible for our wedding cheesecakes, as we didn't want traditional cake. I had been very specific in what flavors, and how many of each. We were also assured they would be homemade, not store bought (which would have been fine if we had been told). Needless to say, when we showed up to the reception, the flavors put out on the cake table included ones I had never heard of. After the food disaster, my family very carefully kept a close eye on the cheesecakes. At the reception, our guests only went through about half of the 30 cheesecakes we had ordered, but somehow, had only come home with 5 "extras". Also, unopened bottles of wine were missing as well...... My husband and I didn't leave for our honeymoon for a few days, and I tried to contact Mr. Pena regarding the entire disaster. Upon questioning him, he claimed again that there was never a guaranteed number and hung up on me. I called him back again, and he again hung up on me...... Again, I re-state - I would NEVER recommend this company to ANYONE hoping for a stress-free wedding!
 
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