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Terry Costa
12817 Preston Road
Ste 138
Dallas, TX 75230 (map)
Services: Bride, Bridesmaids, Flower Girls, Mother of the...
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
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4.2 out of 5.0
4.2
out of 5.0
Quality of Service:
 (4.3/5.0)
Responsiveness:
 (4.2/5.0)
Professionalism:
 (4.0/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (4.2/5.0)
 
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Nikki
Wedding:
10/22/2011
8 Reviews
2.5
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
My dress was beautiful. The service sucked. When I went for my final fitting it took them 3 associates and 25 minutes to find my dress. The sales associate that "helped" me left my sister to help me. She didn't ask if she could help with anything. Will not go back there for any other dress.
 
Shelia
Wedding:
10/13/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The staff were very friendly and helpful. I found the perfect wedding dress for an excellent price.
 
Alyson
Wedding:
09/24/2011
7 Reviews
4.3
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I found a beautiful Maggie Sottero dress at this store. They were very busy when I went in so I did not get the full attention of the salespeople. They also try to push all the dress "extras" on you. But overall it was a good experience and I found my dress in my budget.
 
Diana
Wedding:
09/10/2011
7 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I went shopping with a friend for her wedding, while browsing I found the dress I wanted for my wedding. Although I did not have a floor length dress I choose one in the prom department, the staff were so nice in making the dress fit and telling me exactly how the dress looked on me. They recommended I wait for the fitting until close to the date so to have an exact fit. They were great.
 
Miranda
Wedding:
09/10/2011
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Terry Costa had the largest selection of dresses of all the bridal salons I visited, very professional and helpful in finding your dream dress!
 
Down to the Wire
Wedding:
06/24/2011
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Having looked all over for a dress that was reasonable was stressful. I ony had 5 months for find a dress. Thank god for Terry Costa. I found my dress!! I liked not being hasseled by people and being able to look around on my own first. The women there were so helpful and made me feel stress free!
 
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Terry Costa has a great selection of gowns. You may pay to retail value but they are one stop shopping! The gowns you try on look disgusting but once your ordered gown comes in, it'll be beautiful. All 3 gowns that my wedding party ordered came in early. Be prepared to have a friend assist you since they tend to be very busy and you should be prepared to wait and force assistance.
 
April
Wedding:
10/30/2010
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Excellent service and worth my drive and my time. I called the boutique before a trunk show and they took my information over the phone to place my order. They keep my information on file and waited until the trunk show weekend to complete my order so I would get the discounted price. No one in North Texas could beat their price and the one that could had the worse service. When I drove into town to get my dress I was treated with wonderful service and they had everything in store to help me complete my look. 5 Stars in my book!
 
Jocelyn
Wedding:
10/16/2010
8 Reviews
3.4
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:2.5 out of 5.0(2.5/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
They were always busy, and service was kinda of poor.
 
ashspringer
Wedding:
10/09/2010
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I have been to Terry Costa many times over the years for prom dresses and such. I went to a Trunk Show at Terry Costa just to browse and ended up finding my dream dress along with my mother's dress. They are always very helpful and give tips when trying on dresses.
 
Brittany
Wedding:
09/18/2010
8 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Terry Costa has good prices, a large selection of dresses and a very helpful staff. After I bought my gorgeous Impressions wedding dress there, every purchase after that (or related to my wedding) was 15% off- I found a beautiful bridesmaids dress that complimented my dress perfectly and each of my bridesmaids got 15% off of their dress orders! Occasionally they have bridal shows and you get to meet a couple of vendors that they recommend, that was helpful too. They are great!
 
Jessica
Wedding:
09/18/2010
7 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I worked with Vera to purchase my Maggie Sottero dress back in December. I could have purchased the dress closer to home; however, I specifically chose to go back to Terry Costa because of Vera. She was patient and extremely calming throughout the entire dress process, and took the time to ensure I was thoroughly pleased with the dress. The only complaint I have is that it seemed as though the management would frequently double book their consultants. I think this is due to the store (takes walk ins), but it does say something to have a consultant focus on one bride if at all possible.
 
Olivia
Wedding:
08/28/2010
5 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had a good experience at Terry Costa – the selection was the best I found at the four or so places we looked around the Dallas/Addison area. It was super busy when I went- but what can you expect on a spring weekend? I did get a dressing room pretty quickly, but there were about 4-5 other people, at least, trying on dresses at the same time so it was a little packed in the dressing area. I ended up getting a great deal on my dress- I bought it off the rack and they took about 15-20 % off, which was nice. The other shops I looked at were more expensive, but out of all the dresses I liked, I liked the least expensive one the most! Thank goodness I checked Terry Costa or who knows what I would have ended up spending…I ended up spending half of what I had budgeted on my dress.
 
Jamie
Wedding:
03/14/2010
9 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
We got my wedding dress and bridesmaid dresses at Terry Costa. I got my dress in within 2 weeks of ordering it because the designer already had it in stock. This was a huge relief to me because I was on a tight timeline anyways. This dress looked exactly like one at Alfred Angelo too but with a train and it was almost $200 cheaper! My bridesmaid dresses fit well, they just all had to have the length and breast area taken in. The staff was very friendly, they were extremely busy when we went in on a Saturday so we didn't receive the best attention but we came back on a Thursday and we got all the attention, I loved it! I also love how they give you a 15% discount on everything if you buy your wedding dress through them!
 
Theresa
Wedding:
03/06/2010
5 Reviews
1.7
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:1.5 out of 5.0(1.5/5.0)
Services Used:
Dress & Attire
 
They have a good selection but they don't make you feel very special. I was kind of expecting to be catered to....just a little, but that was not the case. Overall I was happy with my dress, however I didn't not use their alterations. I had heard several horror stories, so I decided to go else were.
 
Kate
Wedding:
10/10/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Connie was a pleasure to work with. She told me up front that she would not be offended if I did not come back and buy a dress from her, and she also told me to wait until the upcoming designer sale to purchase my dress. No many sales people will tell you such things!
 
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4.2 out of 5.0
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