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Tekoa Country Club
459 Russell Road
Westfield, MA 01085 (map)
Services: Ceremony, Reception, Rehearsal Dinner
On-site catering: Yes
Outside catering: No
Maximum capacity: 500
 
 
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4.4 out of 5.0
4.4
out of 5.0
Quality of Service:
 (3.9/5.0)
Responsiveness:
 (4.3/5.0)
Professionalism:
 (4.5/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.6/5.0)
 
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KFerence
Wedding:
08/20/2011
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
Food was amazing. I had so many guests tell me how tasty everything was. Room looked beautiful. The improvements the new management has done with the place has really made the banquet area so beautiful. It was the perfect size for our wedding. Staff was very professional and helpful. Their banquet manager was there to answer any question I had, solve any problem that came up (with other vendors) and really had some great input when it came to the smaller details that I wasnt sure about. They made my wedding day perfect!
 
Thommy and Roberto
Wedding:
09/13/2008
1 Reviews
3.8
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Catering, Ceremony & Reception Venue
 
The original person that we were working with when we first signed the contract for Tekoa was AMAZING. She was going to do our seating chart because I told her how much I didn't want to do it. My husband was unable to come to the first tasting so she did another one for us when it was convenient for us. She kept in contact with us continuously to make sure everything was OK.

About 6 months before the wedding she left the company. The new person we were working with did not make an attempt to contact me and introduce himself when he first started. I had to call HIM, and I had to call repeatedly and leave multiple messages, still with no call back. He only called me back after I left a message on the owner's voicemail.

They changed the price of the menu a few months before the wedding. Even though I had the original menu with prices which was from the time when I signed the contract, Tekoa would only let me keep the ORIGINAL price if I agreed to have 100 people. I had originally guaranteed 70. Then I had to invite a lot of people that I didn't want at my wedding so I wouldn't feel like I was wasting money. One of the main reasons why I signed with Tekoa was because of the original coordinator, the fact that we did not need 100 people to have our wedding there on a Saturday, and the low price. Well, all of that changed by the time the wedding date came. I will never have another wedding again, but if I do I will make sure that the EXACT price of the menu is listed IN the contract. The other insulting thing is if you go on their website (www.tekoacc.com), on the main wedding page there is a comment on how the prices are guaranteed at the time of booking so that there are no surprises on your special day. The surprise was that they lied. When I told my new coordinator that the website says that he acted like he didn't know what I was talking about.

Almost everyone I talked to said the food was really good. I just found out from one of the guests that she had glass in her food, which she found while she bit on it! Luckily she was not hurt. One of my other friends loved the food so much that he made himself sick because he ate way too much! I was too busy running around that I didn’t eat myself, but everyone did say how hot the food was. We had a buffet, which I recommend for everyone.

The cake was made by a lady who works from her house. It was the best cake I have ever had. Everyone else loved it. My best friend is going to order her baby shower cake from her. She was so nice and accommodating. She gave us a sample piece so we could see the color scheme before the wedding day. She was amazing.

All of the staff that night were great. They were very helpful and available when I needed them. It sort of made up for the price change at the end, but I will warn everyone that is thinking of booking with them about what they did to me. I hope I can help other couples avoid this stress and frustration.
 
jenni1798
Wedding:
08/09/2008
3 Reviews
4.1
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
The room is absolutely gorgeous. And the food was amazing. My wedding was gorgeous and I have not complaints.
 
dghmfk9
Wedding:
2+ years ago
5 Reviews
4.1
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Ceremony & Reception Venue
 
We had a great experience with Tekoa. They were very willing to help customize our ceremony and reception. The only issue we had was they scheduled another wedding reception at the same time as our ceremony and our ceremony was delayed. They appologized for it because the other wedding reception guests showed up early
 
Sarah
Wedding:
11/18/2006
5 Reviews
4.9
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Ceremony & Reception Venue
 
I had just about a month, a very limited budget and was living in CA - all ingredients for a frantic wedding. But Tekoa and their staff were wonderful! They worked within our tight budget and produced a night we'll never forget.
 
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4.4 out of 5.0
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