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My fiancé and I are using the Target Registry for our wedding registry. I am very happy with their services. It was very simple to add everything that we need and keep track of our items.
Target registries was abysmal. For example, we were bought two vacuum cleaners because target didn't list it as bought once someone had purchased it. Another person bought us a set of steak knives we had registered for (costing $30 for a set of 4) and target decided to send us a different set, which were nowhere near as nice as the ones we had registered (cost $11 for a set of 4). When we tried to exchange these for the right ones, we were shut down. Not responsive and not helpful in the least. The site would go down regularly and we wouldn't be ale to access our list. I would NOT recommend to anyone ever.
Would NOT recommend Target for your wedding registry. I just sent them this email:
I am absolutely livid with how you handle your registries. You don't include inserts for the invitations anymore?? I have to print them out myself? That is terrible, why should I try and track down paper, ink, print hundreds, then cut them and put them in my invitations. Do you not understand that I already have a million things to do to get ready for my wedding, then have to tediously cut out your little inserts? I would think you would want people to know we're registered there, so that my hundreds of guests can purchase our wedding gifts from you. Did you know that Bed Bath & Beyond gives us however many we need, AND they're pre cut, so all we have to do is tear them out? Did you also know they offer FREE gift wrapping with our in store wedding gift purchase? I am not printing out my own registry cards, so registering with you was a complete waste of time.
VERY upset Bride to be
The wedding registry was the worst thing I have ever had to deal with. there is no customer service, no One in store who can help you if there is a problem. Then you have to call a number to handle any issues. I mean just purchasing an item. I can see how people gifts they requested got messed up and literally triple bought. I would never recommend target as a wedding registry venue.
My advice to people wanting to register at Target is Don't Do It. My elderly parents went to buy a wedding gift for my cousin's son. He was registered at Target. So they went to our local Target, picked out an item and requested to have it sent. They were told that he would have to pick it up five miles from where he lived because Target doesn't send the gifts people request on their register. They said OK and called my cousin, his mom, to go pick it up. The next day my dad gets an e-mail from Target saying they were going to put the item back on the shelf and refund the money if someone didn't pick it up that day. Now, keep in mind this was the DAY AFTER they had purchased the gift. My mother asked me how they could put the gift back on the shelf if they hadn't picked it up and asked why Target hadn't contacted my cousin's son who the gift was for. I said good question and went into our local Target to ask. Turns out Target not only doesn't mail the gifts but also doesn't tell the recipient there is a gift waiting for them - that's YOUR job in their minds. My cousin was at work so she went the next morning and sure enough the employees had put the gift back on the shelf and refunded my dad his money - TWO DAYS after he had made the purchase. NEVER, EVER register at Target for anything - register somewhere where they will ship you the gifts. So I went online to Amazon, found the exact same gift they had specifically wanted and had it mailed to them. Same brand and everything and it even cost less. I wouldn't recommend Target's customer service to my worst enemy, much less a friend. Maybe Amazon should set up a bridal registry if they don't already have one - much easier for people who don't live near the wedding party.
Target has no customer service when it comes to their wedding registry. I ordered a crock pot to be sent to my grand niece in Utah for her wedding. Instead she received shoes from me and a Rice cooker that came annonymous (not from me) When I contacted Target they informed me that there was nothing that they could do. She was able to take the shoes back to the store. I will never send anything from one of their registries again. Target you have lost my business and I am telling everyone I know.
Target registry is absolutely terrible. They shipped the packages that a family member sent to us for our baby registry to the wrong address, then wouldn't change it even before it was shipped. Then the packages were returned by UPS and Target refused to ship again to correct address, they said the only option was to refund the purchaser's credit card and they would have to go back on-line and repurchase all 7 items again. The service that I received from the manager that I spoke with was horrible, he made me feel like I was in the wrong by even asking to change the shipping address so that it would come to my correct address and was incredibly rude. The whole experience was a reminder that Target is a large corporation with no regard for flexibility or customer service, and they certainly didn't value me as a customer or user of the registry. I would highly recommend going elsewhere for your wedding or baby registry. Dealing with Target's registry issues and inconveniences made the entire experience very stressful for me and took away from the fun of registering for and receiving gifts.
Not everything Tht I wanted to get
It's a good thing I really enjoy Target for everyday kind of shopping, because I would not be patronizing them anymore if I based my experience solely on the wedding registry system.
For starters, we had random items get added to our registry online. The first thing was a blender so I thought we had just mistakenly added it, but then some baby items were added - which I KNOW we didn't accidentally put on ourselves. I posted about it on FB and was surprised to find that this has happened to numerous other people I know over a span of several years. I did also email Target customer service about it and never got a response. Fortunately I noticed the baby items and took them down before rumors starting flying around my family!
We got several duplicates of items, some of which still were never taken off the registry, and had to be manually removed by us online. I took one of the duplicates back after a bridal shower and the customer service person returned the item back to the purchaser's credit card instead of issuing a gift card - this despite my mentioning 3 or 4 times that it was a duplicate wedding gift I received (for some reason I could tell he just wasn't quite getting what I was requesting). The manager had to get called over, who also couldn't figure out how to fix it. Eventually another employee figured out how to fix it, but I still had to explain to my friend why she was going to see the weird Target transactions on her statement.
Finally, I just went to buy the last of the online items from the registry using the 10% card they mailed, only to have their site say the promo code was invalid. Had to make two calls to customer service to get it working.
Love Target, but despite the convenience I'm not sure the registry is worth it. I certainly had a bad experience and have heard the same from many other people.
I never thought I would say this, because I have always loved target. I would NOT recommend registering with them.
In the beginning, it wasn't a bad experience. Our guests did have a hard time getting items checked off the registry, however, and we received several multiples. Then, we needed to return one item a guest had given us. They refunded back onto HIS credit card!! How awfully embarassing. So he knew that we had returned his gift. ugh.
Then, after the wedding was when this became an awful experience. Read before you register. I have seen others with a similar experience.
After your wedding, you receive a 10% off coupon.. basically for getting your friends and family to spend lots of money at target. We tried to use our coupon online and the coupon code was invalid. I spent nearly an hour on the phone with target customer service to find out why. Every individual I spoke with was very hard to understand. Then, the conclusion was made that they simply did not know why my coupon was working... and I was told the only way to use it was to make the purchase at full price, and then call back in 45 minutes to have my order refunded. Well make a long story short, I called back in 45 minutes and the new person I spoke to said I needed to wait longer. Called back 2 hours later, and I was told there was a global computer crash so they couldn't process my refund. Now hey, I understand computer crashes. But it is now 22 days later and I am still waiting for that refund to show up on my target card... and in the mean time, I have spent a cumulative total of around 8 hours on the phone with customer service.
Just something for brides to keep in mind.. I understand that glitches happen, but when they do, customer service should be apologetic and quickly resolve the issue. Target's customer service workers are very hard to understand, and they do not stray from their script, so it is nearly impossible to get questions answered. Very frustrating experience.
They are they best to register with.
DO NOT REGISTER AT TARGET! They are horrible. Their new website is slow and clunky. Most people who tried to use the site found it was either down or extremely slow. It doesn't work on anything except the newest web browsers. Most target stores failed to remove items from the registry after they were purchased, and when we had to return all the duplicate items (there were only 9 items removed from the registry), they said we couldn't return anything else for a year because we had maxxed out our "receiptless" returns. What a crock, they failed to do their part and now we get penalized for it. Do yourself a favor - register elsewhere.
By far one of the best and easiest places to register! My family and friends really appreciated the way things were set up in the store and online making it for an easy shopping trip on them. The only problem I had with this registry was the coupon we received to finalize our registry, basically whatever was left and we still needed we could purchase and use the 10% off everything coupon for. Ended up at the check out that it only took 10% off ONE ITEM, when it said remaining items on registry. I have yet to receive an accurate explanation or compensation.
We used Target as one of our gift registries. They are easy for people to locate and they have a lot of products.
We registered at three different places and this was absolutely the best!
The process was simple. The gun worked. People were easily able to access the registry online or in the store.
I'm not sure why we took any time registering at the other places!!! (Lowe's - no stores allow you to access a registry there, it is only found online; and Sears - the registry process was completely miserable!)
I made my own favors and invitations and saved a lot of money but they looked professional and perfect