Sweetheart Manor
 
4.7
out of 5.0
Quality of Service:
(4.7 / 5.0)
Responsiveness:
(4.6 / 5.0)
Professionalism:
(4.7 / 5.0)
Value:
(4.7 / 5.0)
Flexibility:
(4.7 / 5.0)
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We purchased our daughter's bridal gown at Sweetheart Manor. They were really great - the bride, me (her mom) and her bridesmaid, Jill, were there and the room was plenty big enough for all of us, plus we had Monica, the bride's sister and maid of honor who lives in Anchorage, on Skype so she could be there too! We went to Sweetheart Manor because Monica had such a good experience buying her bridal gown from them in 2010. We had a lot of fun watching Megan know the exact moment when she knew she had "the dress". We ordered it and it came right on time, as promised, in perfect condition. We had the alterations done by Anna at Elegance and the bride was absolutely stunning on her wedding day!

  • Wedding: 10/06/2013
Services Used: Dress & Attire
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Kim
5 Reviews
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We went here for my husband and groomsmen' s tuxes and were very happy!! First of all they put up with that rowdy group of men and actually managed to get them into tuxes well done!!! And they even called us on our wedding day to let us know there were a few tuxes that needed to be picked up which was very appreciated!!! Thank you!!

  • Wedding: 09/14/2013
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Sweetheart Manor has a great selection of dresses. My first appointment was at Sweetheart Manor and found my dress when I put on the third dress that day. Maria is great and so sweet to work with

  • Wedding: 06/01/2012
Services Used: Dress & Attire
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Amber
6 Reviews
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I found my Casablanca dress at Sweetheart Manor. The staff were really helpful and friendly when I came in to look for a dress. Once I decided I wanted to order one, they took time to make sure that my custom order was exactly the way I wanted it. Once the dress arrived, everyone was super helpful when I came to try it on, and they referred me to a place for minor alterations. All around, it was a great place to find a dress.

  • Wedding: 05/18/2012
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Sweetheart manor is wonderful! I ordered my wedding dress and 9 tuxes from them. The dress was right on time and the tuxes all ended up fixing beautifully. Maria is one of the sweetest people I have ever met and the rest of the staff is wonderful as well. The bra I ordered from them ended up not fitting and they just found another one in their store and exchanged it no questions asked. Wonderful experience!

  • Wedding: 03/10/2012
Services Used: Ceremony & Reception Venue
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Wonderful service and great dress selection!! Found my dress at my first stop!!

  • Wedding: 11/11/2011
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

My wedding dress was absolutely perfect. It was more than I could have imagined. The tuxes were great too. There was a little confusion about tux rentals, but Sweetheart Manor was willing to work with us to make everything go right.

  • Wedding: 07/17/2010
Services Used: Dress & Attire
3.9/5.0
  • Quality of Service: 3.0
  • Responsiveness: 3.5
  • Professionalism: 4.0
  • Value: 5.0
  • Flexibility: 4.0

I absolutely LOVED my wedding dress. It was gorgeous!!! They did not bustle it during the fitting and I didn't realize that until the wedding day. The establishment is old, and they don't offer the comfort and creative customer service of some of the newer facilities. I was happy with the price and the dress is lovely, however. I would definitely recommend them to others.

  • Wedding: 07/03/2010
Services Used: Ceremony & Reception Venue
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

Very nice and friendly staff, did not feel pressured to buy anything although I loved all the dresses that I tried on! Huge selection with fancy to simple designs available. Was able to try on as many dresses that I wanted without someone standing over my shoulder! LOVE THEM!

  • Wedding: 06/19/2010
Services Used: Dress & Attire
3.9/5.0
  • Quality of Service: 4.0
  • Responsiveness: 3.5
  • Professionalism: 4.0
  • Value: 5.0
  • Flexibility: 3.0

Very nice people.

  • Wedding: 09/13/2009
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I went to a couple bridal salons in the area and felt pressured to buy a dress on the spot. I loved the staff at Sweetheart's because they didn't act like "salespeople", instead they were extremely helpful. I had a hard time choosing between a few dresses and they were so nice to let me try the dresses on over and over again. What I loved the most is that their dresses are unique and not at all cookie cutter/mass produced. I knew exactly what I wanted for a veil and when they didn't have it they called a vendor to get one specially made for me. I loved their service so much we ended up renting the groom's and groomsmen's tuxes. Great service and value, they're the best place to go in Boise!

  • Wedding: 08/15/2009
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I love this place! We got everything here. Wedding dress shopping was a breeze and they even let my friend grab a mannequin wearing the tux I wanted and bring it to the dressing room. After another dress store tried to overcharge my bridesmaids' dress, I had to pick new ones fast, but that was really hard because I live in Iowa. One of the women at Sweetheart Manor gave me the some websites to pick out dresses and then talked to be for half an hour while we picked one that fit my price range and she knew was going to be a quality dress. She even made sure the colors matched the tux.

Everyone looks great on the wedding dress and we own it all to Sweetheart Manor. Thanks girls!

  • Wedding: 06/27/2009
Services Used: Dress & Attire
3.9/5.0
  • Quality of Service: 4.0
  • Responsiveness: 4.0
  • Professionalism: 4.0
  • Value: 3.5
  • Flexibility: 4.0

Great service.
Somewhat difficult hours.
Good selection of dresses and tux.

  • Wedding: 09/07/2008
Services Used: Dress & Attire
4.3/5.0
  • Quality of Service: 4.0
  • Responsiveness: 4.0
  • Professionalism: 4.5
  • Value: 4.0
  • Flexibility: 5.0

The tux looked great. I needed to switch the color of the vests after we had already set everything up and they were totally cool about it. Hassle free and easy to work with!

  • Wedding: 09/07/2008
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We used Sweetheart Manor for our tuxedos. We origionally ordered 9 but at the last minute needed another. They had no problem with this and added it right on! Not only did they have the best price in Boise (I booked them during prom season and they gave me that price) they were extremely nice to work with! I called all the places in town, and they saved us several hundred dollars! I would definitely go back!

  • Wedding: 08/02/2008
Services Used: Dress & Attire
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I had a great experience with Sweetheart manor. They were all very friendly and I got an awesome deal on my dress and accessories.

  • Wedding: 07/29/2008
Services Used: Dress & Attire
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