Sugar and Frosting Reviews
Sugar and Frosting
Keller, TXReviews
4.5 out of 5 rating
18 Reviews
4.5 Very good
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.4 out of 5 rating
88%
Recommended by couples
Awards
18
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Mandy Sent on 05/20/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Not only are were our wedding cakes delicious they were stunning!!! I came in with exactly what I wanted in mind and Melody executed perfectly. My now husband on the other hand, took forever to decide what he wanted for his groom's cake. They were extremely patient and helped with ideas. Delivery was great and everyone talked about how wonderful they tasted. -
Quality of service
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Angela Sent on 08/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sugar and Frosting made both a wedding cake and groom cake for our wedding. Both cakes looked amazing and tasted even better. Our guests keep telling us how good the cakes tasted. They estimated servings of the cake were right on. The cakes were decorated exactly like we discussed. -
Quality of service
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Ryean Sent on 05/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My guest loved the cake! They made exactly what I wanted. -
Quality of service
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Joy Sent on 10/16/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our cake was amazing! The whole process at Sugar and Frosting is quick and simple. We went in for a cake tasting and we were so sick after eating so many sweets, but they were all so delicious, that it was difficult to pick on and difficult to stop eating them. We brought them a picture of what we wanted (we wanted to do a Star Wars cake similar to one we had found on Pinterest) and they delivered! Our cake was gorgeous and was above and beyond what we were hoping for. -
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Cassie Sent on 11/14/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The wedding cake that sugar and frosting made for us was beyond what i had hoped for! They designed a cake for me that was the complete focal point of my reception. The design was based on my wedding dress and it was gorgeous. It really did reflect the design of my dress and the guests noticed. Everyone raved about not only how beautiful my cake was, but how amazing it tasted. Also, My husband was so proud of his grooms cake, which was hot buttered rum, YUM! -
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Heidi Sent on 10/31/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is definitely a top flight cake studio. Our experience started with a private consultation with the pastry chef (Food Network experience we have since learned) where we sampled from four different flavors. We also worked with different design elements until we had designed a lovely pair of cakes. They have so many different choices of cake, it was challenging to narrow down -- Bride's cake was a delicious Orange Blossom Mimosa which was perfect for our summer wedding. It was beautiful in addition to being moist and tender. Groom went with a Chocolate Mocha Martini cake which again was superb!
Now I just need to order a cake for a day that ends in y for a fun fall treat for myself!
Keep up the excellent work! -
Quality of service
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Julia Sent on 11/05/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sugar and Frosting is amazing!
My wedding cake consultation was the least stressful part of my whole wedding planning process! The staff was amazing. They made me feel so comfortable as they helped me design my perfect wedding cake.
The wedding cake was everything we were hoping for! Everyone raved about it the entire night. On top of that, it tasted fantastic! -
Quality of service
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User1414636 Sent on 10/31/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our consultation at this quaint bakery was very pleasant. We were impressed with how the meeting was conducted and the sample cake flavors were so delicious. The cost for the grooms cake was very reasonable and it looked beautiful, even with the bacon and the Master Chief figurine on top, just as we asked. The groom's cake and the wedding cake both arrived at the venue on time. We received many compliments on the way the cake looked and tasted. -
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Danielle Sent on 10/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
October 24, 2012
They made our wedding magical
by Danielle Sibley-Siegel
S'mores, strawberry shortcake, chandelier, straciatella - The best little cupcake house in TX. Honest to god this business is a converted house that is home to the best cupcakes we've ever tasted. Emily the grooms sister had the task of finding us our "cake" since we were planning the wedding from NY. Boy did she ever. While this place is a bit off the beaten path, it is worth a trek to get these tasty pastries. The staff are friendly and accommodating and their menu is unbelievably extensive as to which flavors you can choose from. We elected to do cupcakes for our wedding based on some surprises for guests that we wanted to do. Flavor-wise we selected an assortment of the strawberry shortcake, vanilla chandelier, s'more's flavor and the straciatella flavors. They were delicious!!! Every guest had a different favorite. Mine were the chandelier, my husbands were the s'mores, my aunts was the strawberry. Our guests couldn't lose. Not only that but they were simply gorgeous to look at. After we did a cupcake cutting and feeding to each other. The waitstaff brought out trays full of the assorted cakes allowing guests to stay seated as they chose which kind they wanted. sugar and Frosting even went the extra mile and created 3 small two person chandelier anniversary cakes with monograms for us to present to our guests celebrating October wedding anniversaries. We added sparkler candles to them and the cakes were delivered by waitstaff to the song the best is yet to come by Michael Buble. The cakes were perfection and so was this moment. It wouldn't have happened without Melody and her team and their amazing talent. Jason and i weren't cake people we actually almost forwent the cake in lieu of a lighting package we wanted. But Sugar and frosting was bar none one of the best decisions in vendors we could have made for our wedding and we hope you will consider them for your needs. Aga -
Quality of service
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User1423779 Sent on 11/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I were very satisfied with Sugar and Frosting. They made us feel very comfortable and special through our wedding consultation. The cake they made for us looked and tasted fantastic! The cake was everything that we had hoped for. Thank you Sugar and Frosting! -
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Lily Sent on 12/03/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Melody was wonderful to work with and I loved the cake so much. It was so beautiful and everything I wanted. Melody and her staff did an amazing job. I was 100% pleased with everything. I loved loved loved my wedding cake so much I didn't want to cut it!! :)
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Quality of service
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Brenda Sent on 04/30/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used and loved Melody from Sugar and Frosting for our wedding and groom's cakes. We had her replicate a Trophy for the groom's cake that was spot on and the highlight of the reception. Our wedding cake was also very elegant-beautiful. She has so many wonderful flavors of cake to choose from that I picked 5, and each was as good as the other. I heard throughout the reception that it was the best tasting wedding cake they ever had. I also took the leftovers to work where they also commented that it was the best wedding cake they ever tasted. I plan on using Melody every chance I can. -
Quality of service
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Meagan Sent on 10/30/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had an all cupcake wedding cake and a regular grooms cake. The cakes were fabulous!!! -
Quality of service
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User1813064 Sent on 09/16/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Sugar and Frosting literally had the best cake my groom and I have ever tasted. For me, a moist cake was a must! Our florist (The Elegant Petal) recommended Sugar and Frosting and we immediately made an appointment. When we went to our cake testing and I tried a bite of the wedding cake with butter cream frosting I immediately said "yum!" The cake testing was phenomenal and you receive personal attention and a great variety of things to try. We ended up having different flavors (wedding cake, wedding cake with raspberry, and hot fudge) in each layer of our 5-tier cake which our guests really enjoyed (since we opted not to have a grooms cake). Our cake was extremely simple. We sent a picture of the rough icing texture we wanted and Sugar and Frosting matched it perfectly! We were a little saddened when we added an extra sheet cake a few days before our final payment was due because we thought we were going to have more guests than cake we had ordered. When all of our RSVPs were in, we had a lot less RSVP "no" than we had accounted for, leaving us with a lot of extra cake. We called to see if we could get the sheet cake removed, but we were unable to. This was in the contract so it was completely our fault, but we do wish they could be a little more flexible with this. But we ended up getting a great deal out of it because we have leftovers of the most yummy cake ever! And so we are thankful, especially because we didn't get to have a piece at the wedding. All in all Sugar and Frosting was the icing on top of a perfect wedding day! Our guests raved about the cake and so will yours! -
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Ashley Sent on 10/16/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Melody was wonderful. Most important for this traveling bride, she was VERY responsive. In the end, she gave us exactly the wedding and groom's cakes we asked for. Although she was just a little more than some of the other chef's we meet with originally, her responsiveness and her demeanor made it worth because I never had to think/worry about my cakes after they were paid for. -
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Kristin Sent on 03/27/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The cakes were gorgeous and delicious. Every guest noticed. Highly recommend. We brought in a magazine picture and the artists brought it to life! Highly recommend. -
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Jennifer Sent on 07/12/20170.9 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Went in for a tasting. Cupcakes provided for tasting were hard and didn't taste fresh. Still requested a quote out of courtesy, which I was promised but never received. Do not recommend. -
Quality of service
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Nicole Sent on 04/12/20160.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
Ordered a Wedding cake from this place. Signed the contract had the pictures drawn and discussed how it was supposed to look. Contract stated at 30 days she would contact to go over final details never received a call. I called there several times and I could never speak to her the lady on the phone always said I'll have her call back and she never would. So on the day of the wedding a woman comes to deliver the cake and it was awful definitely was not what we agreed on. The wording on the cake was all crooked there was fondant on the cake which we has said we didn't want any of that on the cake and she assured us there wouldn't be any. There were parts on the cake where the decorations were incomplete. The delivery lady contacted her and all she did was yell and argue that its not her problem, she refused to apologize or anything. She said the delivery person could attempt to fix it although she hadn't decorated a cake before. HORRIBLE SERVICE NEVER TRUST THIS LADY WITH YOU SPECIAL DAY. -
Quality of service
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