- My Wedding
- My Community
- Profile
- Photo Album
- Couples We Know
- Mailbox
- Watchlist
- Applications
- Android App
- iPhone App
- Facebook App
- Vendors
- Events
- Forums
- Dresses
- Photos
- Songs
- Registry
- Honeymoons
- more
|
Services Used:
Wedding Cake
BEST CAKE EVER. Oh man...couldn't have been better. We were so thrilled, I tried 18 bakeries across DFW, and this was the winner. My husband has been a self-professed "cake hater" since we met 10 years ago, but now he is requesting leftovers. And even a month after the wedding, our frozen (and carefully thawed) cake is still AMAZING.
We had alternating layers of triple lemon (lemon cake, lemon curd filling) and lemon raspberry (lemon cake, raspberry filling...unbelievable...crushed up fresh raspberries...), all iced in smooth lemon buttercream and decorated with a custom Mr. & Mrs. mirror-finish acrylic cake topper and dark purple sugar anemonies hand-made by Catherine and her team. She did such an amazing job icing the cake, it was as smooth and flawless as fondant. Even if it is out of your price range, GO TRY THIS CAKE. You will be in love from the first bite...everything tastes homemade and real, which is hard to find these days.
Sublime Bakery responded with the following comments:
Thank you Haylie! It was such a pleasure to work with you James, from start to finish, and we're so thrilled that we exceeded your expectations! Best wishes to you and James, and remember that we'll be here for those next milestone occasions! Catherine And PS, we'd love a pro pic of the cake from Jason Kindig! Loved the display you chose for it on the lighted acrylic base, stunning!Thank you Haylie! It was such a pleasure to work with you James, from start to finish, and we're so thrilled that we exceeded your expectations! Best wishes to you and James, and remember that we'll be here for those next milestone occasions! Catherine And PS, we'd love a pro pic of the cake from Jason Kindig! Loved the display you chose for it on the lighted acrylic base, stunning!
Services Used:
Wedding Cake
Cathryn is a great person to talk to and our cake tasting experience was out of this world. Unfortunately, when it came time to the actual cake delivery, my wife and I were left with the incorrect order and a design which was subpar compared to her showcase. When it came time to cake time, we had no idea which layer was the dummy layer (an additional cost), so we had to guess DURING the cake cutting. Not only that, we were promised a "natural" cake which HAD to be eaten. When we took a bite of the cake, it was dry, had the wrong icing(supposed to be buttercream), and definitely tasted like something from a grocery store. Our wedding cake was the worst purchase for over a grand I had ever made. We have had no contact with Cathryn after the delivery and are left with a VERY sour taste in our mouths. My suggestion is if you want cake that tastes like the grocery store, then go to the grocery store and buy something that will at least be way cheaper.
Sublime Bakery responded with the following comments:
I'm sincerely sorry that you two were so disappointed with your cake. Had you given me the chance to respond (I've been out of town for more than a week and just arrived back late last night) to your concerns I feel we could have reached some sort of resolution. Yes, we used fondant OVER buttercream on Sarah's cake because we were unable to get the correct color with our new organic butter which has a strong yellow tint. I knew the color was important to Sarah so I made a choice to give you, at no additional cost, fondant OVER the buttercream icing, not in place of it. Fondant is far more costly for us to use than buttercream but we gave it to you at no charge as we wanted the best look for your cake. It never occurred to me that this would cause you such distress since fondant was chosen for Tim's cake, and in fact, I thought you appreciate the extra effort and expense that we went to for you. As for your claim that you were left to guess about the dummy tier, the dummy tier is clearly stated in your order and contract so there was no reason for any guessing. As for the claim that the decoration was not our best work, I stand behind the work. This cake has received raves from everyone who saw it in person and in photos. You claim the cake tasted like it was from a grocery store and yet every other cake from the same production unit has received praise. I don't know why you've chosen to attack me so aggressively instead of discussing your concerns with me. I do wish that you had discussed this with me before mounting a campaign against me all over the internet. Your actions have left me completely baffled.I'm sincerely sorry that you two were so disappointed with your cake. Had you given me the chance to respond (I've been out of town for more than a week and just arrived back late last night) to your concerns I feel we could have reached some sort of resolution. Yes, we used fondant OVER buttercream on Sarah's cake because we were unable to get the correct color with our new organic butter which has a strong yellow tint. I knew the color was important to Sarah so I made a choice to give you, at no additional cost, fondant OVER the buttercream icing, not in place of it. Fondant is far more costly for us to use than buttercream but we gave it to you at no charge as we wanted the best look for your cake. It never occurred to me that this would cause you such distress since fondant was chosen for Tim's cake, and in fact, I thought you appreciate the extra effort and expense that we went to for you. As for your claim that you were left to guess about the dummy tier, the dummy tier is clearly stated in your order and contract so there was no reason for any guessing. As for the claim that the decoration was not our best work, I stand behind the work. This cake has received raves from everyone who saw it in person and in photos. You claim the cake tasted like it was from a grocery store and yet every other cake from the same production unit has received praise. I don't know why you've chosen to attack me so aggressively instead of discussing your concerns with me. I do wish that you had discussed this with me before mounting a campaign against me all over the internet. Your actions have left me completely baffled.
Services Used:
Wedding Cake
Both our Bride's cake and Groom's cake were of excellent quality. They even matched the color scheme I requested with the sugar flowers. They followed my design for the Bride's cake just as I wanted & even managed to give a somewhat golden shimmer to the pink fondant ribbon I had at the base of the Bride's cake. Everyone loved the cakes. The only area of improvement I would suggest is to have a more professional wedding cake consultant who: 1) dresses better for consultations, 2) focuses upon the engaged couple more (she chatted incessantly with the Bride's sister), 3) is not abrupt and condescending when answering questions, and 4) gets her facts straight because she told me that a layer of buttercream could not be added beneath the fondant when in fact it could and was. She has since left which is good for Sublime Bakery. Everyone else was fine, friendly, and accommodating. Overall the responsiveness was very good. I just wish that they had left the 2 cake boxes for me as requested for the tops of the cakes. I will use them again for my anniversary party. For taste and quality, you cannot top them. If you are looking for a bargain or cheap cake, though, go to a supermarket bakery. Sublime Bakery uses only the best ingredients.
Services Used:
Wedding Cake
Best cake ever.....My guest really enjoyed the vanilla brown sugar cake with fresh strawberries....and the sugar free chocolate cake was awesome....
Services Used:
Wedding Cake
Although Catherine was very responsive and helpful, we negotiated our entire contract via email, her staff was relatively unhelpful and I felt like because I needed a cake to feed 40 I was not a valued customer. There was not a tasting of my cake choices available when I arrived, and I felt the coordinator dismissed me. Further, the cake was not exactly what I ordered - it was close, but it was missing important elements. I chose a combination of the whimsical cake and a polka dot pattern. Unfortunately, the polka dots and daisies did not vary in color (as shown in pictures), so it was not as fun as the pictures and somewhat boring. I had told the coordinator (and emailed Catherine) I was expecting varying hues of color. Also, Sublime's delivery charge was expensive. My sister in law had to pick up my cake and they forgot to give her my cake topper - she had to drive back, luckily I had mentioned it or I wouldn't have had the cake topper at all. And then my cake topper was one you set on top (in frosting), unfortunately, Sublime didn't provide any frosting, or set the topper on the cake, so it was shoved into the cake... But taste, taste was great. I paid $16 for 4 cupcakes to taste, and was provided 3 kinds (the coordinator wanted to give me 2 kinds, but Catherine was nice to ensure all my considerations were included). The taste of the cake was wonderful. So although I really liked Catherine, and I love her designs, my cake did not appear to be a priority, which was unfortunate.
Services Used:
Wedding Cake
I would HIGHLY recommend Sublime Bakery for any of your "sweet" needs. Not only was my wedding cake beautifully and artistically made by Catherine, but she was amazing to work with. The entire staff is very friendly and puts you first - whatever you want or need they will do! I have already recommened Sublime Bakery to everyone I know - give this place your business!!
Sublime Bakery responded with the following comments:
Jenny, It was such a pleasure to work with you and Scott on your wedding! We can't wait for the next opportunity to make your day sweet!Jenny, It was such a pleasure to work with you and Scott on your wedding! We can't wait for the next opportunity to make your day sweet!
Services Used:
Wedding Cake
it was a really good cake but a bit too expensive, should tell them to work on a budget and not just tell them you really dont have one
Sublime Bakery responded with the following comments:
Elsa, We are so glad that you enjoyed your cake! Best wishes to you!Elsa, We are so glad that you enjoyed your cake! Best wishes to you!
Services Used:
Wedding Cake
Wile I did completely love my cakes in the end, I felt as though I was not actually valued as a customer. Every time I came into the location Catherine did not acknowledge me wile she was responsive on emails she was not in person and it made me feel weird and unwanted. This is my reason for giving two stars on professionalism, and only three and half on responsiveness. I do believe there was a little miscommunication with the flavor of the cakes. I thought that in the tester box the strawberry cupcake that we were provided to taste would be the flavor of the grooms cake. It was not but it was still very good, I just thought it was going to be something different. Perhaps that was my fault for not making sure what the flavor was going to be. In the creative process of the cake commissioning I did feel restricted as I was only given pictures to choose from instead of some one helping me with the design of the cake. This was for the grooms cake because I brought in a picture of the Brides cake. When I did chose from the pictures I said I would bring in the topper for the cake. When I did bring it in I was told it was not going to work but no ideas or help was given to me in finding an alternative. This did make me feel stranded and stressed out as the wedding was in roughly a week. Plus wile trying to figure out if I was even on the right path with the correct color scheme for the topper and the bakery manager was struggling to tell me what color it was. Catherine was standing right there the whole time and still offered no assistance or even acknowledgement that I was there trying to figure out the final details, she was standing two feet away from me and never made eye contact. I just find that strange and unhelpful when we were down to the wire. This in combination with my over all experience is why quality of service I scored two and half stars and only three stars for flexibility.
I did have to call around to find out to see if it was in fact industry standard to charge to complete amount of the cake in full before delivery. Half of the payment was due six months in advance which also was shocking, because in every other industry it is considered unwise to give payment in advance for various reasons. They might not complete the job, or do it wrong, or they could even go out of business. There are so many reasons as to why you do not pay someone in advance. Especially for a perishable item like cake. However I did find out as I called around that this is something with wedding cakes that is being done at many other Bakery's. I don't agree with it because as a customer you have no insurance in doing pre payment but it is what it is (industry standard). In the end I was happy with my cakes thank you to sublime bakery for getting them there and making them beautiful.
Services Used:
Wedding Cake
The cakes turned out beautiful
Sublime Bakery responded with the following comments:
Danielle worked with us to design both her bride's and groom's cakes. She was lovely to work with and the cakes looked fabulous at Joe T's Chapel! Thanks Danielle!!Danielle worked with us to design both her bride's and groom's cakes. She was lovely to work with and the cakes looked fabulous at Joe T's Chapel! Thanks Danielle!!
Services Used:
Wedding Cake
Planning a wedding in such a short time, my now husband and I managed to come across Sublime Bakery 3mos before the big day. Til today we are so happy that we did! Catherine the head chef was right on point when it came to our wedding cake vision. Sublime really did indeed complete our wedding day, and we are so happy that they were a part of such an important milestone in our lives. From our consultation to a thank you card in choosing their services, to the big day...we could not have gone with anyone else better...we had the best! We will be working with Sublime for all our special occasion needs.
Sublime Bakery responded with the following comments:
Thank you Lillian for such glowing praise! You were a pleasure to work with and we look forward to making all of your future occasions just as sweet as your wedding day!! PS: The butterflies were just fabulous, good call girl, your style sense was perfect!Thank you Lillian for such glowing praise! You were a pleasure to work with and we look forward to making all of your future occasions just as sweet as your wedding day!! PS: The butterflies were just fabulous, good call girl, your style sense was perfect!
Services Used:
Wedding Cake
She did a beautiful job - very talented! Cakes were delicious, too.
Sublime Bakery responded with the following comments:
Caroline was an absolute pleasure to work with. So glad you enjoyed the cakes!!Caroline was an absolute pleasure to work with. So glad you enjoyed the cakes!!
Not a member yet? Join Now
Log in to WeddingWire
Have a Facebook account?
Already a member? Log In Here
Sign up for a free account
Have a Facebook account?
Create a new account on WeddingWire
Please complete the information below and we will automatically link this WeddingWire account with your Facebook account.
Already have a WeddingWire account? click here
Link your WeddingWire and Facebook accounts
To link your accounts, login to WeddingWire:
To create a new account with a different email, click here
Congratulations!
Your WeddingWire account was created successfully and you have been signed in.
A confirmation email has been sent to you. You will need to confirm your account in order to sign back in to your WeddingWire account.
Check your spam folder if you do not see the confirmation email in your inbox. If you have not received an email within 1 hour please email us at support@weddingwire.com.
Special Offers Select the offers you would like to receive:
|
214-616-1468
Please let this vendor know
you found them on WeddingWire
You Might Also Consider...
SPONSORED RESULTS
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||