The Stoney Creek wedding package was great - it included a room to use the night before for our rehearsal dinner, a beautiful theme suite for my husband and I on our wedding night, and a room to hold a brunch the following morning. You are somewhat limited on caterers (they have a set list you can work with), but the caterer we used was great and had very reasonable prices. We could also use some of their decor for free and they did all of the set up (including our escort cards and favors) which saved us a lot of time. They were always quick to respond to questions and helped to make sure everything went smoothly throughout the whole weekend.

Stoney Creek was a great location for us since we had a lot of out-of-town guests. Having the reception in a hotel made it pretty easy for our guests.

We did book the hall pretty early (over a year and a half in advance), but there were 3 different coordinators during that time. There was 1 that we never talked to though (I'm not sure when she quit - I just got the name from a fellow bride). The 2nd is who we booked the hall with and she was great. At some point in between, she was replaced by the girl that we worked the most with. Unfortunately, I think some things got lost in the switch. We thought we had already rented brown tablecloths, but they were never ordered and it didn't come up again until it was too late. There was also a mix up with which beers we wanted for kegs, but they were able to fix this one in time.

We were working with 1 coordinator for the final couple of months and she wasn't the one who was working during our reception, it was yet another coordinator, which I didn't really understand. He was great, but I wish I was able to work with him during those last couple of months instead.

Their centerpieces, linens (we used their ivory linens since the colored ones were never rented and they worked out perfectly), candles, etc. were great. I don't know if every reception hall includes these things, but it was a great help. Plus, they set everything up for us - centerpieces, table numbers, menu cards, place card/guestbook table, gift table... you name it. We dropped off everything in big boxes 2 days before the wedding and when we came in for the reception, it was just what I had pictured!

I love SCI. My reception was amazing. I can’t even put into words how great it was. Karen was fantastic. She took care of everything; it was such a smooth process. SCI handled everything with the caterer, one less thing we had to do. My girls and I stayed there on Friday, the room was beautiful. They also give you a room to open presents in the next day. Andrea, who works at the front desk, was great also! She helped numerous times to figure out our room block, especially helped with my 75 year old grandmother, who got several rooms for family members. She really took her time and was just great.

In one word: INCONSISTENT
When my husband and I were looking for venues we were really impressed by the member of the sales team that was showing us around, she was knowledgeable, helpful and super professional. Sadly the day after we put down the deposit we were told that she was only handling corp. accounts and that we would now be assigned to a different wedding planner. It is important to note that the reason why we picked S/C over the other vendors we had considered was because a portion of your rental fee covered an in house wedding planner. I also must say that we were planning our wedding from Ireland as that is where we were living at the time.

The girl that we were assigned was not good at her job, she was unhelpful, took MONTHS to follow up on phone calls and emails and did not update our file regularly. When we were home in January to do the final details of the wedding, we were only going to be in the country for 2 weeks. She rescheduled our meeting which had been planned for months, 7 times over the two weeks!!! By that stage it was way too late to find another venue. I just had a sinking feeling that everything was going to go wrong and that we had made a big mistake.

One week before the wedding we find out that our wedding coordinator had 'moved on to greener pastures' as the general manager put it, and the same was said for the girl we had first booked with. Additionally we were told that one of the receptionists was now in charge of our wedding. She was 18 years old and had the attitude of an 18 year old. The day before our wedding we were to drop off all the stuff for the tables, seating chart, etc. When we arrived at the hotel after the rehearsal dinner, we were told that the room was locked at we would have to leave our stuff at the front desk. Thankfully nothing happened to it!

The morning of my wedding I stopped by to see how things were going, the centerpieces were wrong, the head table was wrong and our seating chart had gone missing. Needless to say this was not the happiest bride in the world. In the end we got everything sorted and we had a great night but I have to say they we all VERY UNPROFESSIONAL.