Sondra's Ink 4.5 out of 5.0 4.5/5.0
Holland, MI 49424
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616-499-7363
  Profile   Reviews (22)   Website    
Overall Rating
Quality of Service:
   4.6 out of 5.0 (4.6/5.0)
Responsiveness:
   4.3 out of 5.0 (4.4/5.0)
Professionalism:
   4.3 out of 5.0 (4.4/5.0)
Value For Cost:
   4.7 out of 5.0 (4.7/5.0)
Flexibility:
   4.5 out of 5.0 (4.6/5.0)

Endorsements
"I've recently met Sondra and her work is amazing. She does everything custom and your guests will be more than impressed! She's very sweet and will work with you to create something that reflects your style. "
"Sondra?s Ink is one of the best vendors that I have ever had the opportunity to work with! She goes above and beyond to make every client feel like they are the most important client that she has. As an event planner I know that I can count on her to meet her commitments to my clients and provide them both an excellent service and product. I continue to recommend her over and over to my bridal couples."
"I have known Sondra for five years, and when it was my turn to get married in May 2007, there was no thought of who would do our programs. In addition, she designed an unique coloring/activity for our (many) child guests...they were both such a huge hit! Whenever I work with clients and they bring in their invitations, I can instantly tell it is a "Sondra's Ink" Orginal.. no two are ever alike - and they are always so thrilled with the attention that they received and amazed how Sondra was able to take their idea, likes, wishes and turn it into a beautiful work of art that sets the tone for the rest of their wedding...and life - I have seen the gorgeous baby announcements, christmas cards, party invitations, and more she creates AFTER the wedding! "
"Sondra's work is beautiful; I love to refer my customers to her. Highly recommended!"

 
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Sort By:
Rachel
Wedding: 09/06/2009
Reviews: 17
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I really, really wanted to do program fans, and most invitation designers have to send these out to be die cut, which drives the price up around $5 or $6 a program, which we just could not afford. I contacted Sondra about doing these based on a recommendation from our florist, and found out that she hand cuts them, making her prices much lower than anyone else's! I sent her a copy of our invitation for inspiration, and the design she came back with was amazing, it complemented our invitations perfectly! Not to mention, she created 100 of these programs for us in less than a week, which was AMAZING. She responded to emails very promptly and was great to work with!!

Reviewed On:
09/29/2009

Services Used:
Invitations

linds88
Wedding: 06/25/2009
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

Sondra did an amazing job on our invitations! She is very creative and can come up with many different ideas to choose from. We got so many compliments on our invites, thank you Sondra!

Sondra's Ink responded with the following comments:

Thanks Linday! It was a pleasure working with you too!

Reviewed On:
07/07/2009

Services Used:
Invitations

Marceline
Wedding: 05/30/2009
Reviews: 5
4.4
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The invitations and programs looked AMAZING, and the price was just as good. We had some issues getting her to respond promptly to emails. And then the programs took until the very last day before the wedding to get finished which had me concerned but it all turned out GREAT in the end.

Sondra's Ink responded with the following comments:

Her items were absolutely beautiful! They were dream clients! I worked with Marceline's mother for the entire process and she was very easygoing and trusted my judgment as to what would and would not look good. I loved all of their stationery!!
I am surprised about the responsiveness comment because her mom was in steady communication with my assistant Shannon, who is my customer service rep. (she is orders@SondrasInk.com). I was the one who did not respond very quickly, but I do tell clients to email Shannon if they want a fast and detailed response. I admit that I rarely respond to emails (unless it's an emergency or dialogue between the client and myself that has questions that need to be answered by me). This is not to be rude or to seem evasive, it is only due to the amount of emails I receive daily and the amount of time I would spend daily responding to them instead of designing and printing.
Alas... her programs were indeed finished the Thursday before the wedding. Not only did we completely change the design one week before the wedding, but my printer unexpectedly needed maintenance. However, we were in constant communication with her mother that week, keeping her updated as to when they would be ready to be picked up.

Reviewed On:
06/22/2009

Services Used:
Invitations

frogprincess12
Wedding: 12/20/2008
Reviews: 3
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Perfect and classy product. Exactly what I had in mind and in my budget. Also was the lowest price I could find in this area for so much quality. Bring your dress swatches and you can get an almost perfect match.

Reviewed On:
01/07/2009

Services Used:
Invitations

michelle
Wedding: 11/15/2008
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Turned out perfect and I assembled them myself to save more money. She also made me some business cards for my small business and was very good price.

Sondra's Ink responded with the following comments:

Michelle was one of those clients I rarely heard from but I enjoyed the times I did talk to her. As a fellow small business owner, she was busy on her end and just let me do my thing! She loved all the design ideas I gave her! Ideal client with impeccable taste and ideas!!

Reviewed On:
01/07/2009

Services Used:
Invitations

Amy
Wedding: 10/11/2008
Reviews: 5
4.3
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)

The product is amazing! Absolutely beautiful and perfect! I used Sondra for Save the dates, invitations, programs and guest book and all were WAY more than we ever could have expected!

Sondra's Ink responded with the following comments:

What can I say? I LOVE Amy!! She was so much fun to work with and she definitely kept me busy with all the little projects! I am going to have fun working with her sister this year for her Spring 2010 wedding!!

Reviewed On:
12/08/2008

Services Used:
Invitations

Ashley
Wedding: 10/04/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

SHE WAS AWESOME! Very unique invitations & lots to choose from!

Sondra's Ink responded with the following comments:

Ashley was a DELIGHT!! She chose the custom drawn programs and they turned out great! Her invites, RSVP cards, and programs can all be seen on my blog. Visit my website www.SondrasInk.com to catch the link.

Reviewed On:
10/20/2008

Services Used:
Invitations

Sarah
Wedding: 09/20/2008
Reviews: 1
4.2
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Overall, I would recommend Sondra's Ink to anyone. I have actually used her service for two other events and also am currently working with her regarding a co-worker's wedding. For the cost, it is incredible what the finished product becomes! Amazing! They look like they cost triple the amount that you paid. In terms of responsiveness- it definitely fluxuated with the time of year, some computer glitches Sondra's Ink had, and also the addition of an office manager. Some emails, etc.. may have fallen through the cracks. All in all it was great working with Sondra!!

Sondra's Ink responded with the following comments:

Sarah was a doll! Very classy and unique items that get ooh's and ahh's even now at client meetings. Again, emailing is a very tough area for me since the business has gotten so busy. I have hired a customer service rep since the time I worked with Sarah and although not perfect, it's gotten much better!

Reviewed On:
12/08/2008

Services Used:
Invitations

Smellen and Jerry
Wedding: 09/20/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I found Sondra at the bridal show in GR. She is GREAT! Super fun, really enjoys what she does! My Maid of Honor, as a gift, bought me the invites, she lives in IL. Sondra worked everything out with her from afar, it was seamless!

Great price, amazing services! I would recommend Sondra to anyone looking for invites, modern or traditional and at a great price!

Sondra's Ink responded with the following comments:

This couple was fantastic to work with. They knew what they wanted and it was fun making the final perfect product! Their program is also pictured on my blog.

Reviewed On:
10/27/2008

Services Used:
Invitations

Jennifer
Wedding: 08/23/2008
Reviews: 9
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I got a free proof at my design session and after about an hour of brainstorming, it was just perfect. She was able to find the correct Tiffany Blue color paper and designed an invitation that screamed Tiffany's, complete with a big white silk bow. The final price was reasonable and I was glad I did more shopping around. I was going to have her make my programs too but instead she helped me come up with a design i could do on my own so I could save the money. It was my goal to have a fabulous champagne wedding on a cheap beer budget.

Sondra's Ink responded with the following comments:

Jennifer's design was clean, simple, and crisp like a Tiffany's Box would look! Her color was a bit of a challenge but we found a perfect match!! Jennifer had a pretty strict overall wedding budget and I think my prices were able to work well within the range she needed.

Reviewed On:
11/28/2008

Services Used:
Invitations

Lauren
Wedding: 08/16/2008
Reviews: 6
2.9
out of 5.0
Quality of Service: 2.5 out of 5.0(2.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

The products turned out well.

Sondra's Ink responded with the following comments:

This was an out-of-state bride who did not remember to order her programs and reception items until she came into town before the wedding. Lauren gave me one week to fill her very large order. Although I had other orders to finish ahead of hers and I was on vacation that week, they were delivered as promised, before her event and were beautiful. :-)

Reviewed On:
09/02/2008

Services Used:
Unique Services (Other)

katy
Wedding: 07/12/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My invitations were FABULOUS. I received so many comments from my friends about how much they loved our custom invites!

Sondra's Ink responded with the following comments:

An ABSOLUTE dream to work with!! :-) Another client I shared with the always fabulous Jenn at Graceful Expressions Calligraphy!!

Reviewed On:
08/16/2008

Services Used:
Invitations

eearvin
Wedding: 05/17/2008
Reviews: 1
4.6
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

It was a pleasure to work with Sondra at Sondra's Ink for my invitations. Our invites were a huge hit. They really set the tone for our special day. We will definitely be contacting Sondra for any future invites that we may need. Thank you for doing such a wonderful job!

Reviewed On:
12/04/2008

Services Used:
Invitations

miamidoll
Wedding: 05/17/2008
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I was able to have gorgeous custom pocket fold invitations, programs, and table/escort cards at an unbelievable price! Sondra took time to meet with me several times to get my invitation package perfect. I kept changing my mind and she remained very patient. Even though she was very busy with lots of other clients (and her family), she still responded to my emails and change requests within a couple of days. She even met me in a half way location to deliver my proofs when I could not make it out to Holland. Her daughters are really cute and funny too. Every time I came over one would greet me, tell me I was such a "pretty bride" and show me to her mom's office, it was really cute. her atmosphere was very relaxed and the design process was lots of fun. It was one of my favorite parts of my wedding planning. And the products turned out even better than I would ever have imagined. I loved that I had a say in every single design decision. I highly recommend Sondra's Ink to everyone. You will not be disappointed!!

Sondra's Ink responded with the following comments:

My daughter LOVED this girl! She brought a "good bye" present for Kate (my 5-year old daughter) to her last appointment with me. It was so sweet... literally! Thank you so much for being such a great client, I know you will be a fabulous teacher.

Reviewed On:
06/29/2008

Services Used:
Invitations, Unique Services (Other)

Carmen
Wedding: 10/20/2007
Reviews: 2
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I ordered a customized guest book from Sondra's Ink. She tailored it to match my wedding invitations and customized it so that it was just perfect! I live in Canada, so communication with her was done through email and she gave excellent responsiveness, I always had an answer to my email the same day. I would highly recommend this vendor!

Reviewed On:
12/05/2008

Services Used:
Unique Services (Other)

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