Soldiers & Sailors Memorial Hall & Museum Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
59 Reviews
99% recommend it
Awards
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William H. Sent on 04/27/2023
The most amazing locale I could've asked for!
Thanks to the museum for hosting my Navy retirement ceremony on April 7, 2023. To say that Angela Tomlin and her staff helped make the event a success is an understatement! The entire museum’s hospitality was incredible. Any/everything we asked of them was handled almost instantly, and Angela and her team were a TREASURE to work with! Everyone in attendance were astounded by the 3rd floor ballroom, and I’m still beyond humbled for the privilege. -
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Logan S. Sent on 10/15/2022LOVE this venue! Highly recommend!
We had both our ceremony and reception at Soldiers and Sailors, and it was absolutely stunning all around! The ceremony on the front patio was everything I'd hoped it would be, and the ballroom upstairs was just beautiful! The coordinator we worked with (Angela) was EXTREMELY helpful and very communicative, and answered all of my questions very quickly along the way. I knew our day was in good hands with her! This is the perfect venue because both the patio and ballroom can be dressed up or kept simple, and you can't go wrong either way. It was the perfect size for us, and I wouldn't change a thing! HIGHLY recommend this venue for anyone looking for a classy, elegant venue! -
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Tim S. Sent on 08/28/2022Amazing Experience!
We recently had our wedding at Soldiers & Sailors and it was absolutely perfect! Katie & Amber were fantastic to work with throughout the entire process and really made everything as easy as it could be. We couldn't have been happier with how everything turned out, and would absolutely recommend it to others looking around the Oakland area! -
Joseph B. Sent on 07/26/2022
A Great Night for a Wedding Party
Soldiers & Sailors Memorial Hall and Museum made our wedding party a success! Katie West and team were smart, attentive and sensitive to the many ways we opted to customize our reception within the ballroom. Vendors know and trust them. -
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Ben D. Sent on 04/10/2022Refined but warm reception space with friendly, professional staff
We worked with Angela at Soldiers & Sailors, and could not have asked for a more organized, communicative coordinator in putting on our reception. We had a live band with a vocalist and five jazz musicians, plus a different musical arrangement for the cocktail hour, plus special requests for the bar package and cookie table. It was far from a run-of-the-mill wedding, but with Angela's help, it all went off without a hitch.
The plans and payments as the wedding date approached were all straightforward, and setup the week of went super smoothly. All the vendors knew where they needed to be and when. Then finally, as the cocktail hour and reception began, the atmosphere was refined but warm, the lighting and sound just right, and our guests had a wonderful time, thanks in part to Angela and her associates.
Best of all, with hotel blocks down the street and our ceremony at Heinz Chapel, Soldiers & Sailors was perfectly located for a fully walkable wedding in the heart of Oakland. We'd recommend Soldiers & Sailors to anyone interested in the same. -
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Bethany B. Sent on 11/10/2021Beautiful venue, wonderful staff, great value!
We cannot recommend Soldiers and Sailors enough for anyone planning a wedding! Not only is it a beautiful venue, but their event coordinators are so wonderful to work with. My husband and I personally worked with Katie and she was a dream. I appreciated her level of communication as we navigated changing Covid-19 restrictions. She was so professional and friendly. We used the first floor foyer for our cocktail hour and the third floor ballroom for our reception and everything flowed very nicely. We loved it, our guests loved it, and I know you will too! -
Allison Sent on 08/26/2021
A true joy to work with Soldiers & Sailors!
Soldiers & Sailors was the perfect centerpiece to plan our wedding around! We were postponed due to COVID, so it had been a rollercoaster of planning and flexibility, but could not have done it without the amazing staff at S&S. I especially would like to give thanks and praise to Katie, our event coordinator from day one and so grateful to have been able to work with her throughout this process. She was so kind, friendly, and her attention to detail, follow-up, industry knowledge, and guidance at every turn was invaluable and truly made the experience a joy.
During the wedding week, the whole staff at S&S was so helpful – from Katie, to the maintenance staff, to Cindy at the front desk, the level of customer service was so impressive and a breath of fresh air during a difficult year. Every detail was perfectly thought out – from load-in, access to storage, access to the Founders Room for getting ready, the balcony space, all the preferred vendors, bar staff – everything went off without a hitch. They provide a very helpful list of preferred vendors and have experience working with many other vendors within the Pittsburgh community and also provided us many iterations of floor plans and setup options.
All of our guests were in awe of the beauty, grandeur, and history of S&S as an event space and museum. It made for a beautiful backdrop for photos, videography, and central location in Oakland made it very convenient for hotels and transportation. -
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Paige R. Sent on 10/13/2020Top Notch - Highly Recommend
First, this venue is breathtaking. Guests have the opportunity to tour the museum between the ceremony and reception, which is amazing!! The reception area is large, elegant, and top notch. The balcony allows for unique photos as well as different ways to setup introductions/first dances. The staff is great - very responsive, attention to detail, and patient. I knew Amber and team had everything under control which allowed me to relax on our wedding night! Highly recommend!! -
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Joseph F. Sent on 10/12/2020Perfect Pittsburgh Reception Venue
Soldiers & Sailors was a terrific venue for our reception, and I would recommend it to anyone looking for a wedding venue in Pittsburgh. The ballroom is beautiful and quite capacious! We had about two hundred guests spread over twenty tables and no one was overly crowded. I loved the big dance floor, but I also liked that people could walk along the balcony above the ballroom to get away from some of the noise and also take some great pictures! I'll also say that the staff at S&S were extremely helpful, responsive, and patient! We looked at several comparable venues, and S&S struck me and my wife as very affordable given the value! Our main contact, Amber, let us know that they are able to maintain reasonable prices since they generally don't pay for advertising! Having the reception at Soldiers & Sailors was made even more convenient by the fact that a new hotel called The Oaklander recently opened up just across the street from it, so guests could just walk across the street when they were ready to turn in. -
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Heather Sent on 10/21/2020
Everything we hoped for!
I had read glowing reviews about the venue itself and the staff. Katie West was our coordinator, and she sure lived up to the reputation I had read about in online reviews! Katie spent an hour and a half with us on our first visit to Soldiers & Sailors, and she always responded to my questions in a timely manner, whether 6 months or 6 days away from our big day. We did not need a separate wedding coordinator. Katie worked so fluidly with the other vendors and help make our day all that we hoped it would be! Not only is the venue beautiful and timeless, it is in a great location with lots of sights, restaurants, and accommodations within walking distance. We had a fantastic experience and would choose it all over again! -
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Aubrey N. Sent on 10/19/2020Excellent Venue, Incredibly Helpful
Soldier’s and Sailors was a wonderful venue for our wedding. The ballroom is lovely and spacious and the staff were so very helpful, friendly, and responsive. Excellent choice, no regrets! -
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Elyse S. Sent on 09/09/2019Katie west!
Our wedding at Soldiers & Sailors was absolutely amazing, mostly because of two words: KATIE WEST. Katie and the ladies at Soldiers and Sailors, Amber and Angela, are incredible to work with. The venue search was the toughest part of wedding planning for me. I was starting to feel discouraged until I met Katie and Amber. Every other wedding venue I met with spent about 10 minutes or less with me and my groom, and I could never visualize the special day. Katie and Amber's tour of Soldiers & Sailors was at least an hour. These ladies have thought of EVERYTHING and know how to make an event perfect. Before I left my tour, I already had pictures from at least 5 other brides' weddings with similar color schemes to help with decor ideas and a stack of vendor recommendations. If you're getting married in Pittsburgh, I cannot imagine a more perfect wedding venue. Turning onto Fifth ave from Bigelow Blvd. and seeing this grand building is just so incredible. We got married on the front stairs outside and it was PERFECT. The ballroom to host the reception is such an amazing space. The venue allows you to start dropping off decor/supplies on the Tuesday before your wedding, which is UNHEARD OF, and they allow you to pick up your items on the Monday after your wedding. Katie coordinated with all of my vendors so I didn't have to worry about anything the day of. She had amazing ideas to make our wedding unique and special. Your guests also have access to the museum which is so special and different than a traditional venue. Katie and Angela were there at the rehearsal and on the day of our wedding to keep everything on schedule and get us down the aisle. I can't speak highly enough of the Soldiers & Sailors team and HIGHLY recommend this venue for Pittsburgh brides. -
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Jason W. Sent on 10/03/2019Soldiers & Sailors: The Premier Wedding Destination
My wife Erin and I were married at Soldiers & Sailors in August 2019. As she is a Pitt grad, and I a history buff, it seemed like the ideal location for us both. Little did we know how right we were. We soon came to realize there was no place more perfect than Soldiers & Sailors Memorial Hall & Museum. The stunning beauty of the venue alone could be it's own major selling point, particularly at such a reasonable rental price. But what really puts S&S over the top are the people behind the operation: the event staff, along with their cache of premier vendors, ensure your entire experience will be completely stress-free and uniquely memorable, specifically because of just how much they pay attention to and care for each and every detail. The all-star team of rental consultants and onsite coordinators, most notably Katie West, along with Amber Gehring-McBride and Angela Tomlin, are the absolute best in the business. We cannot recommend Soldiers & Sailors enough. Thank you!! -
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Dana D. Sent on 07/11/2019
The absolute best!
The absolute best and most beautiful venue! My husband and I had our wedding reception at Soldiers and Sailors Memorial Hall, and to say the least we were blown away by how perfect everything was. From the staff, to the service, to the outstanding features of this facility, anyone looking for a venue must look here. My husband and I didn’t even bother to look anywhere else once we were told to about having our reception here. It was our first and only option as a venue. We had the privilege of working with Angela Tomlin, who was phenomenal. She was so easy to work with, flexible, answered promptly any questions we had, and helped set everything up on our special day that left us speechless. We can’t speak more highly of S&S. We highly highly recommend it to anyone having a wedding (and ceremony) in Pittsburgh! -
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Madison Sent on 06/25/2019AMAZING - and comes with an out-of-this-world wedding planner
I cannot begin to explain how AMAZING Amber was at my wedding. I chose this venue because it is beautiful, large, classic.... do i need to go on?? its a great venue and compared to prices of other pittsburgh venues it is affordable!! Now i didn't know I was getting Amber with this venue! she was the planner/coordinator and she did more than i would have ever thought i was getting. She coud really be on her own being a wedding planner working for herself. She brought so much value to this venue, it was truly incredible. I was someone that did not book a wedding planner. Between my mom and I, we are VERY type-A, organized, bossy, know-what-we-want, to pay for a wedding planner would have slowed me down. But Amber was amazing because you do truly need a coordinator and helping with set up/the day of, and really to just bounce ideas off of when it comes to the venue and with someone that has worked weddings before. I know what i wanted but not with EVERY SINGLE DETIAL. She answered ALL of my emails with such detail and excitement that I didn't feel annoyed to sometime send her 5 emails in a row as things kept coming up. I could go into such detail here but trying to not type a novel. During the week of and actually decorating, she was so hepful. First off she was 8 months pregnant and you would never know because she didn't act like it. She allowed me to text her and she went above and beyond completing taking control to make sure every detail was PERFECT. She really cared and she wanted my wedding to be as great as i did it seemed. Really can't thank her enough and i am SO happy with my decision to have my wedding reception here. -
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