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Quality of service
1.0 out of 5 rating
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Average response time
4.0 out of 5 rating
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Professionalism
2.0 out of 5 rating
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Value
3.0 out of 5 rating
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Flexibility
0.5 out of 5 rating
I hired Soho for rentals for an incredibly important party that I was throwing for my mother. Soho was great during the planning process and the delivery/installation team that put up our tent, lighting, tables, etc. couldn't have been nicer and more helpful.
36 hours prior to the party, with a tropical storm in the forecast, I desperately reached out to Soho for help with an tent/awning/something to cover the stairs between our house and the tent - this felt like the only way to avoid cancelling the party. I offered to pay any price and, while Soho confirmed that they had the equipment and staff available, they did not want to undertake the project; they could have helped me but made the decision not to.
If you are looking for a vendor that will treat your event with the importance that it likely caries for you, Soho is not the right partner.