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Weddings

Smyth Jewelers Reviews

Smyth Jewelers

Smyth Jewelers

Lutherville Timonium, MD
4.7 out of 5 rating, 214 Reviews
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Reviews

4.7 out of 5 rating
214 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
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    4.7 out of 5 rating
96% Recommended by couples

Awards

214
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2013 Winner
  • Alexis
    Alexis B. Sent on 03/28/2023
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    Baltimore Classic

    Smyth Jewelers is where my fiance bought my engagement ring so it was natural to also go there for our wedding bands. We absolutely love them and can't wait now to wear them everyday.
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    Kelly Sent on 01/29/2023
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    Beautiful rings!

    Smyth was so great! Nina helped us pick out our wedding bands! I told her what I was looking for and she found the perfect ring! My husband knew kind of what he wanted but was on the fence about one ring. We knew we wanted to purchase both of our bands from Smyth because we loved their service. We went back a few weeks later to look again and they had exactly what he wanted! We are so happy with our wedding bands and loved how friendly and helpful everyone is at Smyth!
  • Ashley
    Ashley M. Sent on 06/09/2022
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    Lovely. Stunning jewelry, and Wanda was awesome.

    Our ring shopping experience was easy. Smyth had such a quality selection of diamonds and bands, and Wanda knew just how to help us. My diamond is flawless, and my husbands bad is unique, beautiful and rugged all at the same time. We will go back here for all jewelry over the years. Highly recommend!
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  • Dawn
    Dawn D. Sent on 02/26/2023
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    Great Jewelers

    Exclusive Tacori location with great customer service and knowledge.
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    Carrie Q. Sent on 11/08/2021
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    Great service

    My husband and I bought our wedding bands at Smyth and we are so happy we did. Tracy was incredibly helpful and even cleaned my engagement ring for me while we were shopping. Service was incredibly quick and professional.
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    Lisa B. Sent on 09/28/2021
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    Beautiful rings and great service!

    My husband and I had great service every time we went into Smyth to look at engagement and wedding rings! I had no idea what kind of engagement ring I was looking for when I first walked into Smyth, but the woman who helped us was so patient and gave me great suggestions! We love our rings from Smyth!

    Smyth Jewelers's reply:

    Thank you for the kind words...we are so happy to have been involved in your special purchase...and look forward to helping you in the future...
  • Dana
    Dana S. Sent on 05/13/2021
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    Our Rings are Perfect!

    We are obsessed with our wedding bands and the service was amazing. The staff was very knowledgeable and helped us find exactly what we were looking for!

    Smyth Jewelers's reply:

    Thank you for taking the time to share your experience with us. We love it when customers find just what they want!
  • Courtney
    Courtney T. Sent on 12/06/2019
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    Quick and Easy

    We were greeted immediately upon entry, quickly described the ring we were looking for, were shown to the appropriate jewelry case, tried on a few options, had prices calculated and purchased a ring in less than 30 minutes! The ring arrived quickly, and we were able to pick it up with no problems. Great service!

    Smyth Jewelers's reply:

    Hi Courtney, thank you for taking the time to share your experience with us. Customer service is very important to us, and we're glad you enjoyed your visit. We hope to see you again soon!
  • Charlotte
    Charlotte Sent on 10/28/2019
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    LOVE my rings

    My jewelry + engagement ring were from Smyth. We always have a great experience when we go in to clean my rings.

    Smyth Jewelers's reply:

    Thank you for the kind words...we love to make people happy!
    We appreciate your loyal business...and look forward to seeing you again!
  • Jenna
    Jenna Sent on 12/12/2018
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    Good customer service with Lily

    After hearing some not so great things, we window shopped for a ring here anyways because it’s nearby, and my now fiancé really liked the employee Lily. She was way different than how all the other employees are described on reviews. She was kind and helpful, not judging us or pushing a sale. Definitely recommend smyths for Lily specifically!

    Smyth Jewelers's reply:

    Hi Jenna...thank you for reaching out and sharing your experience with us. Lily is certainly a great example of the customer service we are striving to have all our employees offer.
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    Hannah D. Sent on 09/11/2019
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    A Great Experience!

    We got the exact rings we wanted for the price we wanted in almost no time at all! Their staff was exceptional and were very attentive to what we wanted, including our budget! The purchase and pick-up of our wedding bands was just as pleasant as our shopping experience. We highly recommend Smyth for any of your jewelry needs!

    Smyth Jewelers's reply:

    Thank you so much for the kind words! We love it when someone has a great experience and shares it. Thank you for letting us be part of your special purchase...
  • E
    Elise Sent on 09/23/2019
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    Amazing - thank you for everything’

    Everyone we have worked with at Smyth has been nothing short of amazing. We came in to just get an idea of what’s available for engagement rings and left having designed the ring of my dreams. Tracy and the sales team listened to what I valued and brought out a stunning estate sale diamond that dates back to pre-1880. When we came in for our wedding bands, I made a decision too hastily, and when it arrived knew I needed something different. Tracy was understanding and patient as I tried on rings during not one, but two more visits. My fiancé bought a locket for his Mom as a wedding day gift and when I picked it up, the man helping me was quick to offer gift wrapping and did a wonderful job! I’ve always felt so welcomed and appreciated as a customer in Smyth and have never felt like they’re trying to push something on me just to make the sale. We could not be happier with our experience and recommend Smyth to everyone!

    Smyth Jewelers's reply:

    Thank you for the kind words. We appreciate hearing when someone shares their great experience. We look forward to helping you with future gifts and celebrations!
  • Danielle
    Danielle Sent on 08/31/2019
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    choose Smyth!

    Working with Smyth has been a dream! Their jewelry is breathtaking, they make you feel like family, the free cookies are also a plus 😉, and the customer service is always amazing! We love going to Smyth.

    Smyth Jewelers's reply:

    Thank you for the kind words...we really appreciate hearing about your experience...customer service is very important to us and we're glad that you enjoyed your visit.
  • M
    Melissa Sent on 08/26/2019
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    beautiful!

    I absolutely love our rings! I was not fond of the wedding band that was part of the set with my engagement ring. Anthony dedicated several hours to finding me the PERFECT wedding band; even looking through different jeweler collections. I love that now I get free cleanings and ring spas.
    My husband got custom, hand engraving in his wedding band and it was very reasonably priced and prompt. It only cost $55.
    And let's be real, the free cookies and booze are always a nice perk!

    Smyth Jewelers's reply:

    Thank you for sharing the kind words...Anthony is very intent on finding just what you want... it's our goal to make you happy!
  • Ashley
    Ashley Sent on 09/26/2017
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    We purchased the setting from Smyth year ago so the center stone wasn't put in until last month. And resized beautifully a free weeks ago! Wouldn't go anywhere else.
  • Sierra
    Sierra Sent on 05/28/2019
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    Always love our purchase

    My engagement ring and wedding band is from Smyth. I love that they work with your budget, are happy to help, and never pushy. Trust me we have been to all the jewelry stores in the area, definitely one of the best with a huge selection, with a big price range small to large.
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    Brittney Sent on 08/12/2017
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    Smyth is awesome! I never really gave my fiancé an idea of the kind of ring I wanted and always told him to take back up with him if he went to pick out engagement rings. Well, he went rogue(he didn't want anyone to know he was proposing so they would be just as shocked as me)! Lily from Smyth helped him pick out the perfect ring for me....it's beautiful and fits my personality perfectly. Lily asked my fiancé every detail about me, made him pull up pictures, the whole nine yards to get a good idea of what I might like and together they nailed it. The ring size was slightly bigger than I needed and Smyth took it that day with no appointment.
  • A
    Alyssa Sent on 02/21/2017
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    We had an amazing experience with Smyth. Brian is awesome and helped us find perfect wedding bands !
  • G
    Ginger Sent on 11/10/2016
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    Great store with professional, knowledgeable staff, and top notch customer service. They helped us to find our style and worked with us and our budget to pin down the perfect engagement ring. When it came to wedding bands I struggled. Ordered one and then changed my mind after it was custom made and delivered. They didn't give a second thought to exchange it for something that better suited me. Nick Lawson is wonderful.

    Smyth Jewelers's reply:

    Ginger, thanks so much for your wonderful review! We are so happy you found an engagement ring you love and we look forward to seeing you again soon to choose your wedding bands!
  • Catie
    Catie Sent on 11/21/2015
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    my fiance and i got my engagement ring from Smythe's. they treated us great from the second we walked in. they made sure we had champagne while we walked around and discussed what we wanted. once we found one that i fell in love with they made sure to work with us to set up a payment plan and get the ring in our budget. we had a great experience and i would definitely recommend them. we will be returning to get our wedding bands there.

    Smyth Jewelers's reply:

    Catie, thanks so much for your glowing review. Congratulations on your engagement and we look forward to seeing you again soon!
  • N
    Nichol Sent on 08/15/2016
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    Very helpful with finding a wedding band to match my engagement ring. They are personable and willing to help find the perfect band for husband and wife. Great quality - get compliments all the time for how shiny it stays between cleaning.

    Smyth Jewelers's reply:

    Thanks for the wonderful review, Nichol! We’re glad to hear you had such a positive experience with us.
  • E
    Emily Sent on 08/15/2016
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    I can't say enough about this vendor. They are amazing. My wedding band had a couple issues, at first the band was not a smooth finish and they re-ordered it. The following time the diamonds came back and were bigger than I expected, they took both the engagement ring and wedding and sent it back to the vendor to match it perfectly. They made sure I had it before the wedding.

    Smyth Jewelers's reply:

    Thank you for the glowing review! We hope to have you back in the store soon.
  • K
    Kelsey Sent on 12/27/2015
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    My fiancé and I had a wonderful experience at Smyth Jewelers purchasing my engagement ring. We got a great deal on an estate diamond, and our consultant, Kim, was amazing at helping me figure out exactly what I wanted and making the most of our budget. We ended up with the perfect ring at the perfect price - but it gets better. When the ring came in, we got a call that Smyth wasn't happy with the construction of the mounting, so they were having it remade. In the meantime, they allowed me to wear the first version so that I could finally show off the ring to my family for the holidays. The new version of the setting came in today, and they managed to have it resized (the first setting turned out a little too loose for my liking) and and reset in the same day. We were so thrilled with the service that we went ahead and got our wedding bands from Smyth as well, and I have no doubt that they'll be just as perfect as the engagement ring turned out.

    Smyth Jewelers's reply:

    Thank you for the great review. We were so glad to be part of your special day.
  • Baltimore Bride
    Ashley Sent on 01/20/2015
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    Smyth is always wonderful every time we have ever made a purchase, so I am not surprised that they were great to my fiancé when he went in to pick my engagement ring! He explained that they took the time and went through the whole process of letting him pick the band and the diamond so he got just what he wanted, and I could not be happier, or more surprised that he proposed on Christmas morning!

    After getting my ring I thought I had done something to my ring and took it into Smyth to be looked at and they inspected it and cleaned it and let me know everything was fine, all while waiting in the store within 20 minutes. Great customer service and simply great people working for them. They never pressure you and are always welcoming!

    Smyth Jewelers's reply:

    Ashley, thank you for your kind words and congratulations on your engagement!
  • C
    Caitlin Sent on 08/31/2015
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    We worked with Josh for my engagement ring and it was the PERFECT experience. While my role was minimal... I was only around for giving my FH some details about what I would love in my ideal ring... Josh listened and made him feel very comfortable throughout the whole buying process. The ring is to die for!! I LOVE it!! I did need to have it re-sized and he made that happen in 24hrs. He also was able to prepare the insurance paperwork for us quickly as well. It was just perfect.

    Smyth Jewelers's reply:

    "We're thrilled for you and your fiancé. Congratulations on your engagement and thank you for sharing your experience!"
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