Simply Smooth
Allentown, PA
 
 
 
  Reviews (11)    
4.0 out of 5.0
4.0
out of 5.0
Quality of Service:
 (4.0/5.0)
Responsiveness:
 (3.7/5.0)
Professionalism:
 (4.2/5.0)
Value:
 (4.0/5.0)
Flexibility:
 (4.3/5.0)
 
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5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 1 Reviews
Simply Smooth catered our wedding at a unique waterfront venue with amazing food, delightful staff and a creative concept that my husband and I both appreciated. No stone was left unturned and the quality was excellent!
Wedding: Recently Married
Services Used: Catering
2.5 out of 5.0
2.5/5.0
  • Quality of Service:  3.0
  • Responsiveness:  1.5
  • Professionalism:  3.0
  • Value:  2.0
  • Flexibility:  3.0

Private User 1 Reviews
Not really worth the value at all. After signing contract and even a few weeks before the wedding, Simply Smooth was very difficult to get in touch with and would have to be contacted several times before hearing a response. The food was average. We had a lot of complaints from our guests, regarding the food being cold and not fully cooked. Definitely not worth the $$$$. The servers were present at the wedding, however, the owner (who we worked with the entire time during our planning) was not present. Probably had a lot to do with the poor food. If you are going to work with a caterer, it is expected that they are present during the event to make sure everything goes as planned.
Wedding: Recently Married
Services Used: Catering
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 4 Reviews
I used simply smooth's limos at my wedding this month. They traveled all the way from PA to central NJ and got there on time with no issues. They knew exactly where to go and got me there (an hour and a half out of the way) easily and timely. Our driver, John, was so kind, and polite, and helpful. He took us to a few different places to take pictures. We also used them to shuttle people from our venue to the hotel. We couldn't have been happier.
Wedding: Recently Married
Services Used: Catering
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We just had our wedding on May 4th and Simply Smooth did our catering, provided the tent, table, and table settings. They were great! Very professional, all the staff were great and always on time. I have had so many complements on the food. I am a vegetarian and we had a completely vegetarian dinner. Even some relatives that weren't too sure about no chicken, steak and fish, raved over it and over how fresh the food was! Wonderful job!
Wedding: 05/04/2013
Services Used: Catering
1.5 out of 5.0
1.5/5.0
  • Quality of Service:  0.0
  • Responsiveness:  2.0
  • Professionalism:  2.0
  • Value:  0.0
  • Flexibility:  3.5

Anonymous 1 Reviews
met with laurin in hopes of booking for our wedding next year but this didnt' happen. after meeting with him, he put together a potential package and then said he would email us with the price and we would go from there. so everything seemed like it would go well but weeks went by and he never got back to me. called simply smooth twice and the call was never returned. emailed laurin twice and those emails were also never returned either.
terrible customer service!
Wedding: 1+ year ago
Services Used: Catering
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
From start to finish, Laurin was extremely professional, courteous, creative, and friendly. He was always easy to contact and responded within 24 hours to my many emails, questions, and concerns. My family and I got to know him fairly well and I would highly recommend using his catering services. We enjoyed our meetings very much. We truly felt as though he genuinely cared. Laurin not only provided our unbelievably diverse menu, he also provided all of our flowers, car service, tables/chairs, linens, cake, servers/bartenders, and more! My husband and I decided to have our reception in the church hall belonging to Saint Nick's Greek Cathedral. Although our reception location was not our first choice at all, in the end it saved us a good amount of money and was also convenient for our guests. Laurin and his team transformed that room entirely. All of our guests could not believe how beautiful it was. Our family and friends are still raving about how kind and professional the servers were and how delicious the food was! Coming from our very picky Mediterranean families, we were very happy everyone was so pleased. Laurin kept our budget exactly where we wanted it and only offered suggestions when we had little vision or idea of what we wanted. There were minor details that he neglected the day of the wedding. Honestly my husband, family, and I were so happy that we did not notice too much nor cared a great deal. The day of the wedding was beyond memorable and perfect! There are usually always minor issues that people have to work around. So, do not let those small issues bother you, future brides and grooms! Families will be families unfortunately. We cannot control others no matter how hard we try. Just be happy the day of your wedding, relax, breathe, and smile! The most important detail is standing right next to you!
Wedding: 06/02/2012
Services Used: Wedding Cake, Catering, Flowers, Wedding Planning, Event Rentals & Photobooths, Transportation, Unique Services (Other)
4.6 out of 5.0
4.6/5.0
  • Quality of Service:  5.0
  • Responsiveness:  3.5
  • Professionalism:  4.5
  • Value:  5.0
  • Flexibility:  5.0
We decided to go with Simply Smooth because of their amazingly varied menu options (we didn't want to have regular "wedding food"). Laurin was extremely receptive to this, and helped us design the perfect menu. The food was the hit of the party! Everyone is still talking about how great everything was!! I would highly recommend Simply Smooth, and am trying to find an excuse to have them cater for us again!

As for transportation, when there was an issue with the limo bus that we had originally booked, Laurin immediately stepped in and sent us a stretch Escalade that fit the entire bridal party just fine. He even had the chauffeur stick around to shuttle guests to and from their hotels.

And the aesthetics...WOW! Laurin really captured the vision we were going for and executed it to a T! The venue was absolutely perfectly set up, and looked as amazing as we could have ever hoped!!
Wedding: 11/05/2011
Services Used: Catering, Transportation, Unique Services (Other)
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Simply Smooth created a wonder event for my daughters wedding. Every detail was attended to with care. We couldn't have made a better choice!
Thanks for all the good memories!
Wedding: 09/04/2010
Services Used: Catering
2.6 out of 5.0
2.6/5.0
  • Quality of Service:  3.0
  • Responsiveness:  2.0
  • Professionalism:  2.5
  • Value:  3.0
  • Flexibility:  2.5
The wedding went smoothly but leading up to the wedding was a disaster. The owner was very difficult to deal with once you had the limo booked. Before booking he was very easy to get in touch with and willing to meet with you to see the limos. We were told we could downgrade but for months were given a hard time once we had made our deposit. It was hard to get into contact with the company and two weeks before the wedding we were unsure if we had a limo. I have to admit the day of the wedding went very smoothly. The limo was on time. The driver was very friendly and the limo was very clean. If I didn't have such a bad experience leading up to the wedding I would have given them a much higher review. Lesson learned:I will from now on book a smaller limo and upgrade if needed.
Wedding: 07/18/2009
Services Used: Transportation
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
AMAZING! Laurin at Simply Smooth went out of his way to make my day wonderful! From the amazing limo to the food which everyone was talking about weeks later, he was just great!
Wedding: 09/20/2008
Services Used: Catering, Transportation
3.2 out of 5.0
3.2/5.0
  • Quality of Service:  3.0
  • Responsiveness:  2.0
  • Professionalism:  4.0
  • Value:  4.0
  • Flexibility:  3.0
We did have a beautiful stretch hummer. BUT it was a hot day and the hummer was also very hot inside. It was a little late coming to pick me up but the driver was excellent in catering to our needs. They were slow to respond to our booking questions.
Wedding: 08/04/2007
Services Used: Transportation
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