Signature Limo

Signature Limo

Clark, NJ
877.336.0900   Visit Website
 
4.4
out of 5.0
Quality of Service
4.2
Responsiveness
4.3
Professionalism
4.2
Value
4.6
Flexibility
4.4
2.1

We chose this company for our wedding because of all the great reviews that were online. It was hard to organize a meet up date not because of a busy schedule but because they were simply hard to reach on the phone. We gave them the benefit of the doubt anyway and just kept trying, eventually meeting John in a church parking lot to look at the limos. He was very nice and had us sold as clients, the limos were very clean, he had told us how the drivers were mostly family and it was a family run business, what's not to like? So we move on to form a contract with Laura and that's where things really fell apart. It was hard to meet them in the first place, but that just gave us a bad vibe because of the lack of responsiveness and the mistake after mistake after "misunderstanding". Our wedding was on a Friday but they tried to book us for Saturday rates, that took about two weeks to rectify via email because it was impossible to get anyone on the phone. Next issue we had a coupon that was valid for our date and we even asked John the day we met him, with him confirming it. Laura tells me never mind because someone else is thinking of booking that date, the coupon is off. Okay no problem, here's my information lets push this thing through! Contract sent out with credit info and everything. No reply for a month. Can't get anyone on the phone, multiple emails ignored, panic time. We start looking elsewhere thinking these guys went out of business or something and finally get a response saying that because we took too long getting the information to them someone else booked. Please keep in mind throughout the entire process it was at least a week to get a response from the company. We were also told if we booked a date and someone else books that date, we'd get bumped up to a better deal for free. I would definitely not recommend these guys, as nice as all the reviews are we got the complete opposite of that. All I can say is I'm happy they messed up before the wedding.

Services Used: Transportation
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5.0

We used this limo service for both my bachelorette party and the wedding. Our driver for the bachelorette (Jonas) was awesome and dealt with a bunch of partying girls very well! On our wedding day the limo showed up early and accommodated our requests (i.e. going back and forth to the hotel to get different family members to the ceremony). The limos were really nice on the inside and both drivers we had were super nice and professional. We would definitely recommend Signature for any event!

Services Used: Transportation
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5.0

Awesome Limo service. In our Middletown, NJ area, Jonas was our driver. I could not praise him enough! What a fantastic person and professional service. :)

Services Used: Transportation
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3.2

My husband used Signature back when his brother was getting married for his bachelor party. We were amazed when the limo arrived how nice it was. Plus, he raved about how great the driver was for weeks -- getting them snacks & drinks while the boys were at dinner so they'd have something to eat later. So, needless to say, we immediately thought of them when it came time for our own wedding. Unfortunately, we didn't have such a great experience. On the day of our wedding, the driver was supposed to pick up the boys at 2:30, one hour prior to our ceremony (they were only about 10 minutes away from the church). They weren't dropped off at the church until 3:15 because the driver NEVER showed OR called, until my husband had to call to see where he was. Then, we used this same company for a ride to and from the airport for our honeymoon. Our limo driver called us 10 minutes before he was supposed to pick us up, saying he was lost on the A.C. Expressway (which is over an HOUR from where we live). So, he was an hour late to pick us up to take us to the airport. Then, he drove like CRAZY to get us to the airport -- I'm sorry, I'd rather be late than dead because of some madman behind the wheel!! While we were away, my MIL called the company to talk to them about all of this. They were extremely gracious, refunding some money and offering to pick us up from the airport for free -- including snacks & a bottle of champagne for us waiting in the back seat. All in all, it was a nice guesture but a little too late, I don't think I would use this company again...

Services Used: Transportation
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5.0

This is the ONLY limo service that I use. They are easy to work with, the cars are always clean, the drivers are always polite & professional and they go out of their way to make sure you have a good experience. I've been so happy with them, this is now the only service my company uses for business (and personal) travel. They take the stress out of the trip/travel/event...I'm really lucky we found them!

Services Used: Transportation
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4.7

We found Signature Limo from lots of email lists for weddings. We were on our way down the shore one day when we saw their exit and decided to stop in. We liked the way the man, named Angelo, presented himself as well as the limos. The next day on our way back from the shore we booked them.

Sadly, a few months later we found out that the Hummer limo we requested had something wrong with it so they couldn’t provide it for us but they did offer us 2 other limos. Unfortunately we only wanted 1 Limo since we weren’t going that far from the church to the venue and my husband and I wanted to be in the same limo as our entire party. Since we had researched the Hummer for months we really were only looking for that limo. They were understanding and ventured out to other limo companies and got us our Hummer Limo for that day. I believe they outsourced to Limo King (not sure where that is) and I’m not sure if the driver was from Limo King or from Signature Limo’s but he was very helpful throughout the entire night.

Even though the issues with the Hummer occurred, Signature Limo/Angelo were very professional about the entire thing and told us the truth through everything. I highly recommend them for any event.

Services Used: Transportation
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5.0

Signature limo is great. I can't remember the names of the drivers, but they were exceptional. It was raining on my wedding day and they came prepared with umbrellas to walk me to and from the car while the other one lifted up my dress in the back so it wouldn't get wet. They went out of their way to make things great. The two of them were waiting for us at the end of the aisle with bottles of water, a great touch! They are very accommodating and professional, I recommend them for any bride that wants to feel like a princess on her wedding day!

Services Used: Transportation
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4.2

We do highly recommend their services. Just make sure that you specified that you do not want Raymond as your Limo Driver. He was so unprofessional. His professionalism is good for a Funeral. The other Limo Driver, Bill, is highly recommended. He made sure that I was happy at all times. Helped me to get in & out of the Limo and poured the Champagne & everything else a Limo Driver suppose to do as a professional on your Wedding Day.

Services Used: Transportation
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5.0

Signature Limousine was amazing!

Angelo was even able to accomodate a last minute booking for a limo for the bachelorette party! Not to say gorgeous inside too!

The guest were very happy with the pleasant-ness of the drivers - we had two shuttle vans go back and forth from the hotel to the reception venue - and the town car we used to take us back to the hotel was beautiful inside.

Their prices are not over kill and they are extremely accomodating!

Services Used: Transportation
Did you find this review helpful? Yes